Is Gainsight PX down?
Last checked just nowNo incidents right now.
Gainsight PX is operational right now. Last checked just now; the most recent incident resolved 32d ago.
Real-time Gainsight PX status, recent outages, and incident history: pulled directly from Gainsight PX's official status page at status.aptrinsic.com every 5 minutes. Pingoru tracks 10 Gainsight PX services and has captured 14 incidents in the last 90 days (99.39% uptime). Get email, Slack, Discord, or webhook alerts the moment Gainsight PX reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- API
Timeline · 3 updates
- investigating · Sep 29, 2026, 06:41 AM UTC
Between 05:50 and 06:10 UTC, we experienced issues with processing events due to a malfunctioning backend service. The issue has been resolved by restarting the affected component, and all systems are now operating normally.
- monitoring · Sep 29, 2026, 06:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 29, 2026, 06:42 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- UIEmail Engagement
Timeline · 3 updates
- investigating · Sep 04, 2026, 04:00 PM UTC
We are currently investigating reports of errors when saving new or draft engagements. Some users may see a failed save notification even when the action completes successfully. We are actively working to identify the root cause and will provide an update shortly.
- monitoring · Sep 04, 2026, 04:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 04, 2026, 04:31 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- Real Time EngineProduct Analytics
Timeline · 4 updates
- investigating · Aug 04, 2026, 05:38 PM UTC
We are experiencing processing lag which may cause delays in reporting data freshness for some customers.
- identified · Aug 04, 2026, 05:48 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Aug 04, 2026, 05:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 04, 2026, 09:21 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
Incident record
Since April 2026 · Statuspage by Atlassian · 10 components checked every 5 minutesThe longest incident in the last year, Temporary Disconnection of Gainsight PX Salesforce Connection on November 26, 2025, ran for 89 days. 18 maintenance windows announced in the same period.
Most affected components, last 12 months
- Product Analytics3
- Connectors2
- UI2
- API1
- Email Engagement1
Latest incidents
- Gainsight PX: Event processing issue (US)
Between 05:50 and 06:10 UTC, we experienced issues with processing events due to a malfunctioning backend service. The issue has been resolved by restarting…
- Elevated Engagement Errors
We are currently investigating reports of errors when saving new or draft engagements. Some users may see a failed save notification even when the action…
- PX US1 : Data freshness issue due to processing lag
We are experiencing processing lag which may cause delays in reporting data freshness for some customers.
- Started Sep 29, 2026, 05:50 AM UTC · Resolved Sep 29, 2026, 06:42 AM UTC · 51m
- Elevated Engagement Errors ResolvedStarted Sep 04, 2026, 04:00 PM UTC · Resolved Sep 04, 2026, 04:31 PM UTC · 31m
- Started Aug 04, 2026, 05:38 PM UTC · Resolved Aug 04, 2026, 09:21 PM UTC · 3h 43m