Is Gainsight PX down?

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Current status
Gainsight PX is up

No incidents right now.

Gainsight PX is operational right now. Last checked just now; the most recent incident resolved 32d ago.

Real-time Gainsight PX status, recent outages, and incident history: pulled directly from Gainsight PX's official status page at status.aptrinsic.com every 5 minutes. Pingoru tracks 10 Gainsight PX services and has captured 14 incidents in the last 90 days (99.39% uptime). Get email, Slack, Discord, or webhook alerts the moment Gainsight PX reports a new incident, free for 3 monitors, no credit card.

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Gainsight PX uptime 99.39% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 51m
    Started Sep 29, 2026, 05:50 AM UTC · Resolved Sep 29, 2026, 06:42 AM UTC
    API
    Timeline · 3 updates
    • investigating · Sep 29, 2026, 06:41 AM UTC

      Between 05:50 and 06:10 UTC, we experienced issues with processing events due to a malfunctioning backend service. The issue has been resolved by restarting the affected component, and all systems are now operating normally.

    • monitoring · Sep 29, 2026, 06:41 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 29, 2026, 06:42 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 31m
    Started Sep 04, 2026, 04:00 PM UTC · Resolved Sep 04, 2026, 04:31 PM UTC
    UIEmail Engagement
    Timeline · 3 updates
    • investigating · Sep 04, 2026, 04:00 PM UTC

      We are currently investigating reports of errors when saving new or draft engagements. Some users may see a failed save notification even when the action completes successfully. We are actively working to identify the root cause and will provide an update shortly.

    • monitoring · Sep 04, 2026, 04:28 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 04, 2026, 04:31 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 3h 43m
    Started Aug 04, 2026, 05:38 PM UTC · Resolved Aug 04, 2026, 09:21 PM UTC
    Real Time EngineProduct Analytics
    Timeline · 4 updates
    • investigating · Aug 04, 2026, 05:38 PM UTC

      We are experiencing processing lag which may cause delays in reporting data freshness for some customers.

    • identified · Aug 04, 2026, 05:48 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Aug 04, 2026, 05:48 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 04, 2026, 09:21 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Incident record

Since April 2026 · Statuspage by Atlassian · 10 components checked every 5 minutes
60incidents recorded
18last 12 months
3last 90 days
6 daystypical duration, 12 months

The longest incident in the last year, Temporary Disconnection of Gainsight PX Salesforce Connection on November 26, 2025, ran for 89 days. 18 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Product Analytics3
  • Connectors2
  • UI2
  • API1
  • Email Engagement1

Latest incidents

  • Gainsight PX: Event processing issue (US) September 29, 2026 · 51 minutes · major outage

    Between 05:50 and 06:10 UTC, we experienced issues with processing events due to a malfunctioning backend service. The issue has been resolved by restarting…

  • Elevated Engagement Errors September 4, 2026 · 31 minutes · degraded service

    We are currently investigating reports of errors when saving new or draft engagements. Some users may see a failed save notification even when the action…

  • PX US1 : Data freshness issue due to processing lag August 4, 2026 · 4 hours · degraded service

    We are experiencing processing lag which may cause delays in reporting data freshness for some customers.

Outage history

Past 90 days · 3 incidents View full outage history →