Foxit incident

TESTING! - eSign Performance Issues

Major Resolved View vendor source →

Foxit experienced a major incident on September 9, 2025 affecting us esign and eu esign, lasting 8s. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 04:10 PM UTC
Resolved
Sep 09, 2025, 04:11 PM UTC
Duration
8s
Detected by Pingoru
Sep 09, 2025, 04:10 PM UTC

Affected components

us esigneu esign

Update timeline

  1. identified Sep 09, 2025, 04:10 PM UTC

    We have identified performance issues in eSign US and EU due to AWS network issues.

  2. resolved Sep 09, 2025, 04:11 PM UTC

    TESTING! Issue Closed