Fourth incident

Critical Incident - Peoplematter - Users Unable to Login

Critical Resolved View vendor source →

Fourth experienced a critical incident on October 10, 2026 affecting Peoplematter, lasting 2d 12h. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2026, 07:26 PM UTC
Resolved
Oct 13, 2026, 08:03 AM UTC
Duration
2d 12h
Detected by Pingoru
Oct 10, 2026, 07:26 PM UTC

Affected components

Peoplematter

Update timeline

  1. investigating Oct 10, 2026, 07:26 PM UTC

    We are aware of a critical incident that may be affecting some of our customers. This is incident is currently being investigated to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved. We apologise for this disruption to your service.

  2. resolved Oct 13, 2026, 08:03 AM UTC

    This incident has been resolved.