dLocal incident
[THE MAURITIUS COMMERCIAL BANK (MADAGASCAR) S A] Apparent incident with payment processing in Madagascar
dLocal experienced a minor incident on October 6, 2026 affecting Madagascar - Payment Processors, lasting 10h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Madagascar - Payment Processors
Update timeline
- investigating Oct 06, 2026, 10:51 PM UTC
We have identified some processing issues with THE MAURITIUS COMMERCIAL BANK (MADAGASCAR) S A in Madagascar. We have contacted the processor and we will provide an update as soon as it becomes available.
- investigating Oct 07, 2026, 07:46 AM UTC
We are currently awaiting an update from the acquiring bank and will share feedback as soon as we receive further information.
- investigating Oct 07, 2026, 09:09 AM UTC
We are continuing to investigate this issue.
- resolved Oct 07, 2026, 09:11 AM UTC
This incident has been resolved.