DigitalOcean Outage History
DigitalOcean is up right nowPingoru has recorded 104 incidents for DigitalOcean: 104 in the last 12 months and 18 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 15 | 42 of 720 (6%) |
| May 2026 | 10 | 30 of 744 (4%) |
| June 2026 | 6 | 11 of 720 (1%) |
| July 2026 | 16 | 166 of 744 (22%) |
| August 2026 | 10 | 63 of 744 (8%) |
| September 2026 | 2 | 13 of 720 (2%) |
| October 2026 | 4 | 3 of 591 (1%) |
Incidents, newest first
Minor January 28, 2026 Droplet Based Events in FRA1 3h 41m FRA1, FRA1, FRA1, FRA1
Started Jan 28, 2026, 12:45 AM UTC· resolved Jan 28, 2026, 04:27 AM UTC
- investigating Jan 28, 2026, 12:45 AM UTC
Our Engineering team is currently investigating an issue affecting events in FRA1. During this time, customers may experience delays or errors when creating or deleting Droplets, as well as when using Droplet-based products such as Load Balancers, Kubernetes Clusters, or Databases. Our teams are actively working to identify the root cause and restore full service as quickly as possible. We apologize for the inconvenience and will provide updates as more information becomes available.
- monitoring Jan 28, 2026, 04:11 AM UTC
Our Engineering team has identified the cause of the issue impacting our Droplet-based products in the FRA1 region and applied a fix. The impact has started to mitigate and users should be able to connect to their Droplets and also start to see events getting processed successfully. We're now monitoring the fix for stability and will post an update once we are confident it is successful.
- resolved Jan 28, 2026, 04:27 AM UTC
Our Engineering team has confirmed that the issue impacting our Droplet-based products in the FRA1 region has been completely mitigated. Users should no longer see issues with their Droplets and Droplet-related services. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Minor January 15, 2026 Account access and Payment 2h 2m Global, Billing, Cloud Control Panel
Started Jan 15, 2026, 07:16 AM UTC· resolved Jan 15, 2026, 09:18 AM UTC
- investigating Jan 15, 2026, 07:16 AM UTC
Our engineering team is investigating an issue with the suspended user's accounts being unable to access the accounts. During this time users may have experience issues signing in or accessing accounts and the failure in the payments. We apologize for the inconvenience and will share an update once we have more information.
- resolved Jan 15, 2026, 09:18 AM UTC
Our Engineering team has resolved the issue with payments failure using PayNow. Users should not see any issues with making payments via PayNow and logging into the accounts on our platform. Services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Minor December 18, 2025 App Platform Static Websites in NYC3 Region 3h 9m New York
Started Dec 18, 2025, 07:25 PM UTC· resolved Dec 18, 2025, 10:34 PM UTC
- investigating Dec 18, 2025, 07:25 PM UTC
As of 17:45 UTC, our Engineering team is investigating reports of static site deployment failures in the NYC3 region on App Platform. Users may experience errors when attempting to deploy new static sites, resulting in failed deployments. The existing static sites are still accessible and functioning normally. Our team is actively working on identifying the root cause and implementing the fix. We apologize for the inconvenience and will share an update once we have more information.
- investigating Dec 18, 2025, 10:06 PM UTC
Our Engineering team has deployed a fix for the issue. Users should no longer experience errors when attempting to deploy new static sites now in NYC3 for App Platform. We will post an update once we've confirmed that the issue is fully resolved.
- resolved Dec 18, 2025, 10:34 PM UTC
Our Engineering has confirmed resolution of the issue. Users should no longer experience errors with attempting to deploy new static sites in NYC3 on App Platform. If you experience any further problems or have any questions, please open a support ticket within your account.
Minor December 18, 2025 API and Cloud Requests 2h 47m API, Cloud Control Panel
Started Dec 18, 2025, 06:46 PM UTC· resolved Dec 18, 2025, 09:34 PM UTC
- investigating Dec 18, 2025, 06:46 PM UTC
As of 17:47 UTC, our Engineering team is investigating reports of intermittent 504 errors when making requests to api.digitalocean.com and cloud.digitalocean.com. Users may experience sporadic errors, resulting in a 504 response code, when attempting to interact with our API or Cloud services. At this point, the issue appears to be intermittent, and not all requests are being affected. We apologize for the inconvenience and will share an update once we have more information.
- resolved Dec 18, 2025, 09:34 PM UTC
Our Engineering team has confirmed full resolution of the issue. Users should no longer experience errors when making requests to the Cloud Control Panel or API. If you experience any further problems or have any questions, please open a support ticket within your account.
Notice December 15, 2025 Spaces Access Keys and DigitalOcean Container Registry – AMS3, AMS3
Started Dec 15, 2025, 04:19 PM UTC· resolved Dec 15, 2025, 04:19 PM UTC
- resolved Dec 15, 2025, 04:19 PM UTC
From 08:28 to 13:03 UTC, Our Engineering team observed an issue with Spaces Access keys for DOCR in AMS3 region. During this time, users encountered an error with "403 (InvalidAccessKeyId): The access key ID you provided does not exist in our records" while accessing spaces keys. Our team has fully resolved the issues as of 13:03 UTC. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. We apologize for any inconvenience caused.
Minor December 10, 2025 Recovery Console Accessibility 3h 26m Global
Started Dec 10, 2025, 08:33 PM UTC· resolved Dec 11, 2025, 12:00 AM UTC
- investigating Dec 10, 2025, 08:33 PM UTC
Our Engineering team is actively investigating an issue causing the Recovery Console to be unavailable. Droplet functionality is not impacted. If customers need recovery iso, they can still select the "Boot from Recovery ISO" option in the recovery tab as seen in the guide here https://docs.digitalocean.com/products/droplets/how-to/recovery/recovery-iso/ but will need to use SSH to access their droplets. We apologize for the inconvenience and will share an update once we have more information.
- monitoring Dec 10, 2025, 10:43 PM UTC
Our Engineering team has deployed a fix to resolve the issue causing the Recovery Console to be unavailable. We are currently monitoring the situation to ensure access is fully restored and stable. Please note that Droplet functionality was not impacted by this issue. We will post another update once we confirm the issue is fully resolved.
- resolved Dec 11, 2025, 12:00 AM UTC
From 18:57 UTC to 22:05 UTC, customers may have experienced issues accessing the Recovery Console due to a service interruption. During this time, Droplet functionality remained unaffected, and customers were still able to use the Recovery ISO option via SSH. Our Engineering team has confirmed that the issue is now fully resolved, and Recovery Console access has been fully restored and is operating normally. If you continue to experience any difficulties, please open a ticket with our Support team. We apologize for the inconvenience caused.
Minor December 10, 2025 App Platform Static Websites 1h Global
Started Dec 10, 2025, 06:08 PM UTC· resolved Dec 10, 2025, 07:08 PM UTC
- investigating Dec 10, 2025, 06:08 PM UTC
Our Engineering team is currently investigating an issue impacting App Platform static websites. During this period, users may notice 404 Not Found errors while accessing the sites. Our team is actively working on identifying the root cause and implementing the fix. We apologize for the inconvenience and will share an update once we have more information.
- monitoring Dec 10, 2025, 06:41 PM UTC
Our Engineering team has implemented a fix impacting the availability of App Platform static websites. Users should now experience improved performance when accessing the sites. We are actively monitoring the situation and will provide an update once we can confirm the issue has been fully resolved.
- resolved Dec 10, 2025, 07:08 PM UTC
As of 18:15 UTC, our Engineering team has confirmed the issue impacting accessibility of App Platform static websites has been resolved. Service has been restored and are now functioning normally. We appreciate your patience and regret the inconvenience caused. If you continue to experience any issues, feel free to open a Support ticket for further investigation.
Minor December 9, 2025 DOCR Access Errors for New App Creation 1h 27m BLR1
Started Dec 09, 2025, 08:41 PM UTC· resolved Dec 09, 2025, 10:08 PM UTC
- investigating Dec 09, 2025, 08:41 PM UTC
Our Engineering team is currently investigating an issue affecting the creation of new apps in the BLR1 region. Customers who have not previously created an app may encounter DOCR (DigitalOcean Container Registry) access errors. Our team is actively deploying a fix to restore normal functionality. We apologize for the inconvenience and will share an update once we have more information.
- monitoring Dec 09, 2025, 09:31 PM UTC
Our Engineering team has deployed a fix for the issue affecting the creation of new apps in the BLR1 region, where customers who had not previously created an app encountered DOCR (DigitalOcean Container Registry) access errors. We are currently monitoring the situation to ensure that the issue does not recur and that all functionality remains stable. We will post another update once we confirm the issue is fully resolved.
- resolved Dec 09, 2025, 10:08 PM UTC
From 18:02 UTC to 21:10 UTC, customers in the BLR1 region who had not previously created an app may have experienced DOCR (DigitalOcean Container Registry) access errors when attempting to create new apps. Our Engineering team has confirmed that the issue is fully resolved, and all systems are now operating normally. If you continue to experience any problems, please open a ticket with our Support team. We apologize for the inconvenience caused.
Minor December 5, 2025 Control Panel Access 43m API, Global, Global, Global and 1 more
Started Dec 05, 2025, 09:23 AM UTC· resolved Dec 05, 2025, 10:06 AM UTC
- monitoring Dec 05, 2025, 09:23 AM UTC
Our Engineering team has been made aware of an issue with an upstream provider that was affecting the Control Panel and API and has deployed a fix to resolve it. Users may have experienced issues signing in or accessing resources through the Control Panel. We are monitoring the situation closely and will share an update once the issue is resolved completely.
- monitoring Dec 05, 2025, 09:23 AM UTC
We are continuing to monitor for any further issues.
- monitoring Dec 05, 2025, 09:28 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 05, 2025, 10:06 AM UTC
Our Engineering team has confirmed the full resolution of this issue. From approximately 08:51 UTC – 09:12 UTC, users may have experienced difficulties signing in or accessing resources through the Control Panel and API due to an upstream provider issue. The upstream provider has fixed the issue, and all services are now functioning normally. If you continue to experience problems, please open a ticket with our support team. Thank you for your patience and we apologize for any inconvenience.
Minor December 4, 2025 Degradation in Managed Databases 4h Global
Started Dec 04, 2025, 06:03 PM UTC· resolved Dec 04, 2025, 10:04 PM UTC
- investigating Dec 04, 2025, 06:03 PM UTC
As of 16:34 UTC, our Engineering team is investigating reports of errors and timeouts on control plane operations for Managed Databases. The issue is affecting multiple database engines, including PostgreSQL, MySQL, OpenSearch, Redis, and Kafka. Users may experience errors or timeouts when attempting to list backups, through both the API and UI. We want to emphasize that this issue does not currently appear to be impacting the data plane, and databases should continue to be accessible and functional. Our team is working to determine the root cause of the issue and will share an update once we have more information. We apologize for the inconvenience and appreciate your patience as we work to resolve this incident. We will provide further updates as soon as more information is available.
- monitoring Dec 04, 2025, 09:22 PM UTC
As of 19:47 UTC, our Engineering team has implemented a fix for the errors on Managed Database list backup operations, which was related to a dependency issue. The situation is currently improving, and we are seeing a reduction in error rates. The impact was limited to list backup operations for PostgreSQL, MySQL, OpenSearch, Redis, and Kafka engines, where users may have experienced errors when attempting to retrieve a list of backups through both the API and UI. We are now monitoring the situation to ensure that the fix is fully effective and that all operations are functioning normally. Users should no longer experience errors when listing backups, and all other control plane operations, such as creating, updating, or deleting databases, should continue to function normally. We will continue to monitor the situation to ensure that the issue is fully resolved. We apologize for the disruption and appreciate your patience.
- resolved Dec 04, 2025, 10:04 PM UTC
From As of 16:34 to 19:47 UTC, may have encountered errors listing backup operations for their PostgreSQL, MySQL, OpenSearch, Redis and Kafa clusters through the API and UI. Our Engineering team has confirmed full resolution of the issue, users should no longer experience issues with listing backup operations. Thank you for your patience, and we apologize for the inconvenience. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel.
Notice December 4, 2025 Gradient AI Platform – Service Degradation –
Started Dec 04, 2025, 11:00 AM UTC· resolved Dec 04, 2025, 11:00 AM UTC
- resolved Dec 04, 2025, 02:25 PM UTC
During the timeframe 06:24 UTC – 13:45 UTC, the Gradient AI platform experienced a period of degraded functionality affecting a limited set of features. While the platform remained accessible, the below components did not perform as expected. Impacted Areas: - Gradient Agent Evaluations - Agent trace visibility - Access management for traces - Agent deletion for agents with traces enabled Our Engineering team identified the underlying cause and restored full functionality across all affected components. The platform has remained stable since resolution, and monitoring confirms normal performance.
Minor December 2, 2025 Guardrails Service Disruption Impacting Customers 18h 50m Agent Runtime
Started Dec 02, 2025, 08:55 PM UTC· resolved Dec 03, 2025, 03:45 PM UTC
- identified Dec 02, 2025, 08:55 PM UTC
As of 20:07 UTC on December 2, 2025, our Engineering team has detected increased guardrail latency which may produce long response times for agents with attached guardrails. Engineering is working on a fix. We apologize for the inconvenience and will share an update once we have more information. Thank you for your patience and understanding as we work to resolve this issue.
- investigating Dec 02, 2025, 09:47 PM UTC
Our Engineering team is currently investigating increased guardrail latency, which may cause long response times for agents with attached guardrails. We apologize for the inconvenience and will share an update once we have more information. Thank you for your patience and understanding as we work to resolve this issue.
- monitoring Dec 02, 2025, 11:21 PM UTC
Our Engineering team has implemented a fix that has significantly reduced the impact of the issue, largely mitigating the outage. Although the situation has improved, some users may still experience intermittent latency issues. We are closely monitoring the results and will continue to work towards full resolution. We will provide another update once we have confirmed the issue is fully resolved.
- resolved Dec 03, 2025, 09:45 PM UTC
Our Engineering team has fully implemented and confirmed the effectiveness of the fix for the increased guardrail latency. System performance has returned to normal, and all affected services are operating as expected. We have observed stable metrics during extended monitoring and have not detected any further latency or interruptions. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Notice November 24, 2025 Managed Databases – Global
Started Nov 24, 2025, 08:19 PM UTC· resolved Nov 24, 2025, 08:19 PM UTC
- resolved Nov 24, 2025, 08:19 PM UTC
From 18:55 to 19:32 UTC, Our Engineering team observed an issue with all control plane operations (Create, Scale, Fork, etc ) for all non-Mongo Managed Database clusters. During this time, users encountered long running requests made either through the Cloud Console UI or API, including provisioning new clusters, listing clusters, etc. Our team has fully resolved the issues as of 19:32 UTC All services for non-Mongo Managed Databases should now be operating normally. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. We apologize for any inconvenience caused.
Minor November 18, 2025 Multiple Services Disruption 8h 12m API, Global, Global, Global and 2 more
Started Nov 18, 2025, 12:26 PM UTC· resolved Nov 18, 2025, 08:39 PM UTC
- investigating Nov 18, 2025, 12:26 PM UTC
Our Engineering team is actively investigating an issue impacting multiple DigitalOcean services caused by an upstream provider incident. This disruption affects a subset of Gen AI tools, the App Platform, Load Balancer, and Spaces. Users may experience degraded performance or intermittent failures within these services. We acknowledge the inconvenience this may cause and are working diligently to restore normal operations. Signs of recovery are starting to appear, with most requests beginning to succeed. We will continue to monitor the situation closely and provide timely updates as more information becomes available. Thank you for your patience as we work towards full service restoration
- investigating Nov 18, 2025, 01:40 PM UTC
Our Engineering team is actively investigating an issue impacting multiple DigitalOcean services caused by an upstream provider incident. This disruption affects a subset of Gen AI tools, the App Platform, Load Balancer, Spaces and provisioning or management actions for new clusters. Existing clusters are not affected. Users may experience degraded performance or intermittent failures within these services. We acknowledge the inconvenience this may cause and are working diligently to restore normal operations. Signs of recovery are starting to appear, with most requests beginning to succeed. We will continue to monitor the situation closely and provide timely updates as more information becomes available. Thank you for your patience as we work towards full service restoration.
- monitoring Nov 18, 2025, 07:31 PM UTC
Our engineering team has observed that the external network incident impacting multiple DigitalOcean services has been mitigated. The affected services including Gen AI tools, App Platform, Load Balancer, Spaces, and provisioning or management actions for new clusters are showing continued signs of recovery, with most requests now completing successfully. Our engineering team continues to monitor the situation closely. We will post an update as soon as the issue is fully resolved. We apologize for the disruption and appreciate your patience.
- resolved Nov 18, 2025, 08:39 PM UTC
Our Engineering team has confirmed that the external network incident affecting multiple DigitalOcean services has been fully mitigated. The impacted services including Gen AI tools, App Platform, Load Balancers, Spaces, and provisioning or management actions for new clusters have recovered and are now operating normally. All requests are completing successfully. Thank you for your patience. If you continue to experience any issues, please open a support ticket from within your account.
Notice November 17, 2025 Block Storage Volumes in NYC1 and AMS3 – AMS3, NYC1
Started Nov 17, 2025, 07:26 PM UTC· resolved Nov 17, 2025, 07:26 PM UTC
- resolved Nov 17, 2025, 07:26 PM UTC
From 16:59 to 17:34 UTC, our Engineering team observed an issue with block storage volumes in the NYC1 and AMS3 regions. During this time, users may have experienced failures when attempting create, snapshot, attach, detach, or resize volumes. There was no impact to performance or availability of existing volumes. Our team has fully resolved the issues as of 17:34 UTC and volumes should be operating normally. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. We apologize for any inconvenience caused.
Minor November 16, 2025 Creation Events Failing for Spaces, App Platform, DOCR 2h 34m Global, Global, Global, Global
Started Nov 16, 2025, 08:31 AM UTC· resolved Nov 16, 2025, 11:05 AM UTC
- investigating Nov 16, 2025, 08:31 AM UTC
Our engineering team is investigating an issue with failed create events with their Spaces, App Platform, and DOCR services. At this time, users may experience errors when creating Spaces, App Platform, DOCR services. We apologize for the inconvenience and will share an update once we have more information.
- monitoring Nov 16, 2025, 10:02 AM UTC
Our Engineering team has implemented a fix to resolve the issue with failed create events with their Spaces, App Platform, and DOCR services and at this time, services should be functioning as expected. We're monitoring the situation and will post a final update once we confirm this is fully resolved.
- resolved Nov 16, 2025, 11:05 AM UTC
Our Engineering team has confirmed full resolution of the issue with failed create events with their Spaces, App Platform, and DOCR services. From 06:15 UTC AM to 09:53 AM UTC, the Spaces, App Platform, and DOCR services were impacted and have since been restored to normal operation. If you continue to experience problems, please open a ticket with our support team. Thank you for your patience throughout this incident!
Minor November 8, 2025 Network Connectivity in BLR1 13h 4m BLR1
Started Nov 08, 2025, 06:07 PM UTC· resolved Nov 09, 2025, 07:11 AM UTC
No vendor updates were posted for this incident.
Notice November 8, 2025 Network connectivity in BLR1 – BLR1
Started Nov 08, 2025, 03:15 PM UTC· resolved Nov 08, 2025, 03:15 PM UTC
No vendor updates were posted for this incident.