DevRev incident

Login issues and slow perfo...

Minor Resolved View vendor source →

DevRev experienced a minor incident on September 28, 2026 affecting ASIA PACIFIC (SYDNEY) (Search) and ASIA PACIFIC (SINGAPORE) (Application (app.devrev.ai)) and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 04:47 AM UTC
Resolved
Sep 28, 2026, 05:13 AM UTC
Duration
26m
Detected by Pingoru
Sep 28, 2026, 04:47 AM UTC

Affected components

ASIA PACIFIC (SYDNEY) (Search)ASIA PACIFIC (SINGAPORE) (Application (app.devrev.ai))ASIA PACIFIC (SINGAPORE) (Conversation and Ticket Management)ASIA PACIFIC (SINGAPORE) (Issue Management)ASIA PACIFIC (SINGAPORE) (Timeline)ASIA PACIFIC (SINGAPORE) (Computer)ASIA PACIFIC (SINGAPORE) (Workflows and Automations)ASIA PACIFIC (SINGAPORE) (Analytics & Dashboards)ASIA PACIFIC (SYDNEY) (Search)ASIA PACIFIC (SINGAPORE) (Application (app.devrev.ai))

Update timeline

  1. investigating Sep 28, 2026, 04:47 AM UTC

    We are investigating an issue affecting customers in the Asia South region. Some users may be unable to log in, and logged-in users may experience slow page loads or difficulty completing actions such as tagging and changing stages. Our team is working to restore normal performance. We will provide an update as we learn more.

  2. resolved Sep 28, 2026, 05:13 AM UTC

    The login and performance issues affecting customers in the Asia South region have been resolved. Login, page loading, and other actions should now be working normally. We’re continuing to monitor the service and apologize for the disruption.