DataGalaxy Outage History
DataGalaxy is up right nowPingoru has recorded 4 incidents for DataGalaxy: 4 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 1 | 2 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 549 (0%) |
Incidents, newest first
Major May 11, 2026 [SERVIER] Empty Dictionary Sources 1h 33m App
Started May 11, 2026, 10:54 AM UTC· resolved May 11, 2026, 12:28 PM UTC
- investigating May 11, 2026, 10:54 AM UTC
Problem: Users cannot access objects in the Dictionary module. This is unexpected because the ACM rules contain an AllUsers rule which should grant access to the Dictionary module. Current Status: We suspect a security cache issue. To fix this, we created a support user via the CMS to force a cache refresh. We are currently waiting for the customer to confirm if this resolved the problem. Next Steps: If the issue persists, we will investigate a potential OI (Object Index) issue. In that case, a rebuild index may be required.
Minor April 30, 2026 Indicies Rebuilt – App
Started Apr 30, 2026, 07:10 AM UTC· resolved Apr 30, 2026, 07:10 AM UTC
- resolved Apr 30, 2026, 07:10 AM UTC
no failure detected
Critical February 26, 2026 Global outage of production instances 12m
Started Feb 26, 2026, 04:30 PM UTC· resolved Feb 26, 2026, 04:42 PM UTC
No vendor updates were posted for this incident.