CloudConvert Outage History

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Pingoru has recorded 33 incidents for CloudConvert: 33 in the last 12 months and 6 in the last 90 days.

Source: status.cloudconvert.com

33incidents recorded
33last 12 months
6last 90 days
91 minutestypical duration
Incidents per month
048AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking CloudConvert in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202620 of 720 (0%)
May 202689 of 744 (1%)
June 202630 of 720 (0%)
July 202630 of 744 (0%)
August 202610 of 744 (0%)
September 202643 of 720 (0%)
October 2026224 of 744 (3%)
November 202600 of 20 (0%)

Incidents, newest first

Major October 12, 2026 iWork and Web are down 23h 46m Conversions (Web), Conversions (iWork)

Started Oct 12, 2026, 12:04 PM UTC· resolved Oct 13, 2026, 11:51 AM UTC

  1. investigating Oct 12, 2026, 12:04 PM UTC

    Web and iWork went down.

  2. investigating Oct 12, 2026, 12:06 PM UTC

    iWork recovered.

  3. resolved Oct 13, 2026, 11:51 AM UTC

    Web recovered.

Read the full incident report →

Minor October 8, 2026 Degraded performance in EU Central 23m Regions (EU Central)

Started Oct 08, 2026, 04:34 PM UTC· resolved Oct 08, 2026, 04:58 PM UTC

  1. investigating Oct 08, 2026, 04:34 PM UTC

    Since approximately 15:25 UTC, conversions processed in our EU Central region are experiencing elevated queue times and an increased failure rate. Import tasks that download files from URLs or cloud storage are particularly affected and may fail with a download timeout. The cause is a DNS fault at our infrastructure provider in the affected data centers, which also prevents additional capacity from coming online. The API, the web interface and the US East region are operating normally. We are monitoring the provider's incident and working on mitigation. Failed jobs can be retried.

  2. resolved Oct 08, 2026, 04:58 PM UTC

    This incident has been resolved. We switched our EU Central worker servers to an alternative DNS resolver at around 16:45 UTC, after which import timeouts stopped and queue times returned to normal. All regions and conversion types are operating normally. Jobs that failed during the incident can be retried.

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Major September 29, 2026 iWork is down 36s Conversions (iWork)

Started Sep 29, 2026, 01:49 PM UTC· resolved Sep 29, 2026, 01:50 PM UTC

  1. investigating Sep 29, 2026, 01:49 PM UTC

    iWork went down.

  2. resolved Sep 29, 2026, 01:50 PM UTC

    iWork recovered.

Read the full incident report →

Major September 14, 2026 US East and iWork are down; EU Central is degraded 2h 41m Regions (EU Central), Regions (US East), Conversions (iWork)

Started Sep 14, 2026, 06:56 AM UTC· resolved Sep 14, 2026, 09:38 AM UTC

  1. investigating Sep 14, 2026, 06:56 AM UTC

    iWork went down.

  2. investigating Sep 14, 2026, 06:57 AM UTC

    US East went down.

  3. investigating Sep 14, 2026, 07:00 AM UTC

    US East recovered.

  4. investigating Sep 14, 2026, 07:01 AM UTC

    iWork recovered.

  5. investigating Sep 14, 2026, 09:33 AM UTC

    iWork is degraded.

  6. investigating Sep 14, 2026, 09:34 AM UTC

    US East is degraded.

  7. investigating Sep 14, 2026, 09:36 AM UTC

    EU Central is degraded.

  8. resolved Sep 14, 2026, 09:38 AM UTC

    EU Central, US East, and iWork recovered.

Read the full incident report →

Minor September 11, 2026 Delayed webhook delivery – Endpoints (API)

Started Sep 11, 2026, 11:19 AM UTC· resolved Sep 11, 2026, 11:19 AM UTC

  1. resolved Sep 11, 2026, 11:19 AM UTC

    An issue with our webhook queue caused delays in webhook delivery. The issue has now been resolved, and all queued webhook events are being processed. No webhook events have been lost. It may take a few more minutes for all delayed events to be delivered. We apologize for the inconvenience.

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Major September 7, 2026 Office and iWork are down; EU Central, US East, and 1 other service are degraded 5m Regions (EU Central), Regions (US East), Conversions (Video & Audio), Conversions (Office) and 1 more

Started Sep 07, 2026, 06:04 PM UTC· resolved Sep 07, 2026, 06:10 PM UTC

  1. investigating Sep 07, 2026, 06:04 PM UTC

    iWork went down and EU Central is degraded.

  2. investigating Sep 07, 2026, 06:05 PM UTC

    Office went down and US East is degraded.

  3. investigating Sep 07, 2026, 06:06 PM UTC

    Video & Audio is degraded.

  4. investigating Sep 07, 2026, 06:08 PM UTC

    Video & Audio recovered.

  5. resolved Sep 07, 2026, 06:10 PM UTC

    EU Central, US East, Office, and 1 other resource recovered.

Read the full incident report →

Minor August 3, 2026 iWork is degraded 5m Conversions (iWork)

Started Aug 03, 2026, 03:07 PM UTC· resolved Aug 03, 2026, 03:13 PM UTC

  1. investigating Aug 03, 2026, 03:07 PM UTC

    iWork is degraded.

  2. resolved Aug 03, 2026, 03:13 PM UTC

    iWork recovered.

Read the full incident report →

Major July 31, 2026 API is down; Office and iWork are degraded 4m Endpoints (API), Conversions (Office), Conversions (iWork)

Started Jul 31, 2026, 08:59 AM UTC· resolved Jul 31, 2026, 09:03 AM UTC

  1. investigating Jul 31, 2026, 08:59 AM UTC

    API went down.

  2. investigating Jul 31, 2026, 08:59 AM UTC

    iWork is degraded.

  3. investigating Jul 31, 2026, 09:00 AM UTC

    API recovered.

  4. investigating Jul 31, 2026, 09:00 AM UTC

    Office is degraded.

  5. investigating Jul 31, 2026, 09:01 AM UTC

    Office recovered.

  6. resolved Jul 31, 2026, 09:03 AM UTC

    iWork recovered.

Read the full incident report →

Minor July 28, 2026 iWork is degraded 4m Conversions (iWork)

Started Jul 28, 2026, 07:00 AM UTC· resolved Jul 28, 2026, 07:05 AM UTC

  1. investigating Jul 28, 2026, 07:00 AM UTC

    iWork is degraded.

  2. resolved Jul 28, 2026, 07:05 AM UTC

    iWork recovered.

Read the full incident report →

Minor July 6, 2026 iWork is degraded 6m Conversions (iWork)

Started Jul 06, 2026, 07:02 AM UTC· resolved Jul 06, 2026, 07:09 AM UTC

  1. investigating Jul 06, 2026, 07:02 AM UTC

    iWork is degraded.

  2. resolved Jul 06, 2026, 07:09 AM UTC

    iWork recovered.

Read the full incident report →

Minor June 16, 2026 US East and iWork are degraded 6m Regions (US East), Conversions (iWork)

Started Jun 16, 2026, 07:03 PM UTC· resolved Jun 16, 2026, 07:10 PM UTC

  1. investigating Jun 16, 2026, 07:03 PM UTC

    iWork is degraded.

  2. investigating Jun 16, 2026, 07:06 PM UTC

    US East is degraded.

  3. investigating Jun 16, 2026, 07:08 PM UTC

    US East recovered.

  4. resolved Jun 16, 2026, 07:10 PM UTC

    iWork recovered.

Read the full incident report →

Minor June 12, 2026 iWork is degraded 5m Conversions (iWork)

Started Jun 12, 2026, 06:59 AM UTC· resolved Jun 12, 2026, 07:04 AM UTC

  1. investigating Jun 12, 2026, 06:59 AM UTC

    iWork is degraded.

  2. resolved Jun 12, 2026, 07:04 AM UTC

    iWork recovered.

Read the full incident report →

Major June 11, 2026 API is down 1m Endpoints (API)

Started Jun 11, 2026, 06:47 AM UTC· resolved Jun 11, 2026, 06:48 AM UTC

  1. investigating Jun 11, 2026, 06:47 AM UTC

    API went down.

  2. resolved Jun 11, 2026, 06:48 AM UTC

    API recovered.

Read the full incident report →

Minor May 31, 2026 iWork is degraded 3m Conversions (iWork)

Started May 31, 2026, 07:06 AM UTC· resolved May 31, 2026, 07:10 AM UTC

  1. investigating May 31, 2026, 07:06 AM UTC

    iWork is degraded.

  2. resolved May 31, 2026, 07:10 AM UTC

    iWork recovered.

Read the full incident report →

Minor May 24, 2026 iWork is degraded 1m Conversions (iWork)

Started May 24, 2026, 02:02 PM UTC· resolved May 24, 2026, 02:04 PM UTC

  1. investigating May 24, 2026, 02:02 PM UTC

    iWork is degraded.

  2. resolved May 24, 2026, 02:04 PM UTC

    iWork recovered.

Read the full incident report →

Minor May 18, 2026 iWork is degraded 8m Conversions (iWork)

Started May 18, 2026, 06:08 AM UTC· resolved May 18, 2026, 06:17 AM UTC

  1. investigating May 18, 2026, 06:08 AM UTC

    iWork is degraded.

  2. resolved May 18, 2026, 06:17 AM UTC

    iWork recovered.

Read the full incident report →

Major May 17, 2026 API is down 1m Endpoints (API)

Started May 17, 2026, 06:46 AM UTC· resolved May 17, 2026, 06:47 AM UTC

  1. investigating May 17, 2026, 06:46 AM UTC

    API went down.

  2. resolved May 17, 2026, 06:47 AM UTC

    API recovered.

Read the full incident report →

Minor May 11, 2026 iWork is degraded 12m Conversions (iWork)

Started May 11, 2026, 06:42 AM UTC· resolved May 11, 2026, 06:55 AM UTC

  1. investigating May 11, 2026, 06:42 AM UTC

    iWork is degraded.

  2. resolved May 11, 2026, 06:55 AM UTC

    iWork recovered.

Read the full incident report →

Major May 5, 2026 Video & Audio, Office, and 1 other service are down; EU Central and US East are degraded 3m Regions (EU Central), Regions (US East), Conversions (Video & Audio), Conversions (Office) and 1 more

Started May 05, 2026, 07:10 PM UTC· resolved May 05, 2026, 07:13 PM UTC

  1. investigating May 05, 2026, 07:10 PM UTC

    US East is degraded.

  2. investigating May 05, 2026, 07:10 PM UTC

    US East recovered.

  3. investigating May 05, 2026, 07:12 PM UTC

    Video & Audio, Office, and iWork went down and EU Central and US East are degraded.

  4. resolved May 05, 2026, 07:13 PM UTC

    EU Central, US East, Video & Audio, and 2 other resources recovered.

Read the full incident report →

Major May 4, 2026 Webinterface, API, and 1 other service are down; US East and Office are degraded 7h 53m Endpoints (Webinterface), Endpoints (API), Regions (US East), Conversions (Office) and 1 more

Started May 04, 2026, 06:59 AM UTC· resolved May 04, 2026, 02:52 PM UTC

  1. investigating May 04, 2026, 06:59 AM UTC

    Webinterface went down.

  2. investigating May 04, 2026, 07:00 AM UTC

    Webinterface recovered.

  3. investigating May 04, 2026, 08:10 AM UTC

    iWork went down.

  4. investigating May 04, 2026, 08:31 AM UTC

    iWork recovered.

  5. investigating May 04, 2026, 01:02 PM UTC

    iWork is degraded.

  6. investigating May 04, 2026, 01:09 PM UTC

    iWork recovered.

  7. investigating May 04, 2026, 02:06 PM UTC

    Webinterface and API went down.

  8. investigating May 04, 2026, 02:07 PM UTC

    US East and iWork are degraded.

  9. investigating May 04, 2026, 02:07 PM UTC

    API recovered.

  10. investigating May 04, 2026, 02:08 PM UTC

    Office is degraded and US East recovered.

  11. investigating May 04, 2026, 02:09 PM UTC

    Webinterface and Office recovered.

  12. investigating May 04, 2026, 02:10 PM UTC

    iWork recovered.

  13. investigating May 04, 2026, 02:10 PM UTC

    Webinterface went down.

  14. investigating May 04, 2026, 02:11 PM UTC

    iWork is degraded.

  15. investigating May 04, 2026, 02:12 PM UTC

    API went down.

  16. investigating May 04, 2026, 02:13 PM UTC

    Webinterface and API recovered.

  17. investigating May 04, 2026, 02:14 PM UTC

    Webinterface went down.

  18. investigating May 04, 2026, 02:16 PM UTC

    API went down.

  19. investigating May 04, 2026, 02:17 PM UTC

    Webinterface and API recovered.

  20. investigating May 04, 2026, 02:21 PM UTC

    iWork recovered.

  21. investigating May 04, 2026, 02:51 PM UTC

    API went down.

  22. resolved May 04, 2026, 02:52 PM UTC

    API recovered.

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Major May 3, 2026 iWork is down 11m Conversions (iWork)

Started May 03, 2026, 06:50 AM UTC· resolved May 03, 2026, 07:01 AM UTC

  1. investigating May 03, 2026, 06:50 AM UTC

    iWork is degraded.

Read the full incident report →

Major April 29, 2026 Webinterface is down 1m Endpoints (Webinterface)

Started Apr 29, 2026, 01:14 PM UTC· resolved Apr 29, 2026, 01:15 PM UTC

  1. investigating Apr 29, 2026, 01:14 PM UTC

    Webinterface went down.

Read the full incident report →

Major April 10, 2026 iWork is down 9m Conversions (iWork)

Started Apr 10, 2026, 06:16 AM UTC· resolved Apr 10, 2026, 06:25 AM UTC

  1. investigating Apr 10, 2026, 06:16 AM UTC

    iWork is degraded.

Read the full incident report →

Major February 22, 2026 EU Central and iWork are down 3m Regions (EU Central), Conversions (iWork)

Started Feb 22, 2026, 09:24 AM UTC· resolved Feb 22, 2026, 09:28 AM UTC

  1. investigating Feb 22, 2026, 09:24 AM UTC

    EU Central and iWork are degraded.

Read the full incident report →

Major February 13, 2026 iWork is down 3m Conversions (iWork)

Started Feb 13, 2026, 09:16 AM UTC· resolved Feb 13, 2026, 09:20 AM UTC

  1. investigating Feb 13, 2026, 09:16 AM UTC

    iWork is degraded.

Read the full incident report →