Bandwidth experienced a notice incident on October 20, 2026 affecting Outbound Calling- Japan, lasting 15h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound Calling- Japan
Update timeline
- investigating Oct 20, 2026, 10:29 PM UTC
Bandwidth teams are investigating outbound Japan based calls that may not complete as expected at this time.
- monitoring Oct 21, 2026, 12:21 AM UTC
Teams are observing expected outbound, calling behaviors and will monitor for prolonged stability.
- monitoring Oct 21, 2026, 09:26 AM UTC
Teams are observing expected outbound, calling behaviors and will monitor for prolonged stability.
- resolved Oct 21, 2026, 01:41 PM UTC
This incident has been resolved.