Bandwidth incident

Bandwidth Local Market Impairment - 924 - Erie, PA

Notice Resolved View vendor source →

Bandwidth experienced a notice incident on October 20, 2026 affecting 924 - Erie, PA, lasting 16h 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 10:05 PM UTC
Resolved
Oct 21, 2026, 02:46 PM UTC
Duration
16h 41m
Detected by Pingoru
Oct 20, 2026, 10:05 PM UTC

Affected components

924 - Erie, PA

Update timeline

  1. investigating Oct 20, 2026, 10:05 PM UTC

    We are currently investigating this issue.

  2. identified Oct 21, 2026, 02:52 AM UTC

    Our carrier has identified the cause of this incident and is working to complete repairs.

  3. monitoring Oct 21, 2026, 03:59 AM UTC

    We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete

  4. monitoring Oct 21, 2026, 09:26 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Oct 21, 2026, 01:55 PM UTC

    We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete

  6. resolved Oct 21, 2026, 02:46 PM UTC

    Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.