Bandwidth incident
Bandwidth Local Market Impairment - 972 - Harrisonburg, VA
Bandwidth experienced a notice incident on October 20, 2026 affecting 927 - Harrisonburg, VA, lasting 15h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2026, 10:00 PM UTC
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
- identified Oct 21, 2026, 02:49 AM UTC
Our carrier has identified the cause of this incident and is working to complete repairs.
- monitoring Oct 21, 2026, 03:49 AM UTC
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
- monitoring Oct 21, 2026, 09:26 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 21, 2026, 01:51 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2026, 01:51 PM UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.