Autodesk Outage History
Autodesk is up right nowPingoru has recorded 285 incidents for Autodesk: 285 in the last 12 months and 108 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 53 | 62 of 720 (9%) |
| May 2026 | 28 | 26 of 744 (4%) |
| June 2026 | 35 | 33 of 720 (5%) |
| July 2026 | 59 | 104 of 744 (14%) |
| August 2026 | 33 | 83 of 744 (11%) |
| September 2026 | 37 | 120 of 720 (17%) |
| October 2026 | 23 | 91 of 591 (15%) |
Incidents, newest first
Minor March 25, 2026 Fusion Manage | Fusion team 4h 13m Fusion Manage, Fusion Team
Started Mar 25, 2026, 08:56 AM UTC· resolved Mar 25, 2026, 01:10 PM UTC
- investigating Mar 25, 2026, 08:56 AM UTC
We are investigating an issue where customers are unable to view or update workspaces and group roles in the administrative tab within Fusion Manage and Fusion team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Mar 25, 2026, 09:57 AM UTC
We are continuing to investigate an issue where customers are unable to view or update workspaces and group roles in the administrative tab within Fusion Manage and Fusion team. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Mar 25, 2026, 10:56 AM UTC
We are continuing to investigate an issue where customers are unable to view or update workspaces and group roles in the administrative tab within Fusion Manage and Fusion team. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Mar 25, 2026, 12:00 PM UTC
We are continuing to investigate an issue where customers are unable to view or update workspaces and group roles in the administrative tab within Fusion Manage and Fusion team. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Mar 25, 2026, 12:55 PM UTC
We are continuing to investigate an issue where customers are unable to view or update workspaces and group roles in the administrative tab within Fusion Manage and Fusion team. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Mar 25, 2026, 01:10 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor March 24, 2026 Fusion | Fusion Manage 1h 7m Fusion, Fusion Manage
Started Mar 24, 2026, 10:09 PM UTC· resolved Mar 24, 2026, 11:17 PM UTC
- investigating Mar 24, 2026, 10:09 PM UTC
We are investigating an issue where customers are experiencing intermittent issues accessing Fusion Manage. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Mar 24, 2026, 11:09 PM UTC
We are continuing to investigate where customers are experiencing intermittent issues accessing Fusion Manage. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Mar 24, 2026, 11:17 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor March 24, 2026 Autodesk Docs (Germany | Australia | Canada | India | Japan | UK | US region) 2h 43m Forma Data Management, Forma Data Management (Australia), Forma Data Management (Canada), Forma Data Management (Germany) and 3 more
Started Mar 24, 2026, 04:46 PM UTC· resolved Mar 24, 2026, 07:29 PM UTC
- investigating Mar 24, 2026, 04:46 PM UTC
We are investigating reports where customers are unable to upload files and experiencing latency in processing projects in Autodesk Docs in the US region. We will provide an update within 60 minutes or sooner if more information becomes available.
- investigating Mar 24, 2026, 05:17 PM UTC
We are continuing to investigate reports where customers are unable to upload files and experiencing latency in processing projects in Autodesk Docs across multiple regions. We will provide an update within 60 minutes or sooner if more information becomes available.
- identified Mar 24, 2026, 06:17 PM UTC
We have identified the cause of the issue where customers are unable to upload files and experiencing latency in processing projects in Autodesk Docs across multiple regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Mar 24, 2026, 07:29 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor March 24, 2026 APS - Automation API – APS - Automation API
Started Mar 24, 2026, 01:04 PM UTC· resolved Mar 24, 2026, 01:04 PM UTC
- resolved Mar 24, 2026, 01:04 PM UTC
On March 10, 2026 at 02:39 AM PDT, Autodesk identified an issue where customers experienced delays due to long queue times in the APS - Automation API. Once the issue was resolved on March 12, 2026 at 6:28 AM PDT, APS - Automation API returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Minor March 20, 2026 FPTR Site Activity Monitor 1h 37m FPTR Site Activity Monitor
Started Mar 20, 2026, 09:28 PM UTC· resolved Mar 20, 2026, 11:06 PM UTC
- investigating Mar 20, 2026, 09:28 PM UTC
We are investigating an issue where customers may experience delays or partially available data when viewing metrics in the FPTR Site Activity Monitor. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- identified Mar 20, 2026, 10:27 PM UTC
We have identified the cause of the issue where customers may experience delays or partially available data when viewing metrics in the FPTR Site Activity Monitor. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Mar 20, 2026, 11:06 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor March 19, 2026 Autodesk Docs | Autodesk Build – Forma Build, Forma Build (Australia), Forma Build (Canada), Forma Build (European Union) and 12 more
Started Mar 19, 2026, 04:00 PM UTC· resolved Mar 19, 2026, 04:00 PM UTC
- resolved Mar 19, 2026, 04:00 PM UTC
On March 18, 2026 at 05:04 AM PDT, Autodesk identified an issue where customers were unable to generate the Project Summary report in Autodesk Build and Autodesk Docs. Once the issue was resolved on March 19, 2026 at 08:36 AM PDT, Autodesk Build and Autodesk Docs returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Minor March 18, 2026 Autodesk | Hub | Help 17h 7m Other Business Systems
Started Mar 18, 2026, 10:25 PM UTC· resolved Mar 19, 2026, 03:33 PM UTC
- investigating Mar 18, 2026, 10:25 PM UTC
We are investigating an issue where customers are experiencing issues when searching for Autodesk product documentation under “Refine by Knowledge Source” in the Autodesk Help Hub (https://help.autodesk.com) across multiple product versions (2024–2026). Product documentation remains accessible through in-product help or by browsing directly via the Autodesk.com website. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Mar 18, 2026, 11:34 PM UTC
We are continuing to investigate where customers are experiencing issues when searching for Autodesk product documentation under “Refine by Knowledge Source” in the Autodesk Help Hub (https://help.autodesk.com) across multiple product versions (2024–2026). Product documentation remains accessible through in-product help or by browsing directly via the Autodesk.com website. We will provide an update within 60 minutes or sooner if we have more information to share.
- identified Mar 19, 2026, 12:44 AM UTC
We have identified the cause of the issue where customers are experiencing issues when searching for Autodesk product documentation under “Refine by Knowledge Source” in the Autodesk Help Hub (https://help.autodesk.com) across multiple product versions (2024–2026). Product documentation remains accessible through in-product help or by browsing directly via the Autodesk.com website. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- identified Mar 19, 2026, 01:36 AM UTC
We are continuing to work on resolving this issue where customers are experiencing issues when searching for Autodesk product documentation under “Refine by Knowledge Source” in the Autodesk Help Hub (https://help.autodesk.com) across multiple product versions (2024–2026). Product documentation remains accessible through in-product help or by browsing directly via the Autodesk.com website. We will provide an update within 4 hours or sooner if we have more information to share.
- identified Mar 19, 2026, 05:26 AM UTC
We are continuing to work on resolving this issue where customers are experiencing issues when searching for Autodesk product documentation under “Refine by Knowledge Source” in the Autodesk Help Hub (https://help.autodesk.com) across multiple product versions (2024–2026). Product documentation remains accessible through in-product help or by browsing directly via the Autodesk.com website. We will provide an update within 60 minutes or sooner if we have more information to share.
- identified Mar 19, 2026, 06:30 AM UTC
We are continuing to work on resolving this issue where customers are experiencing issues when searching for Autodesk product documentation under “Refine by Knowledge Source” in the Autodesk Help Hub (https://help.autodesk.com) across multiple product versions (2024–2026). Product documentation remains accessible through in-product help or by browsing directly via the Autodesk.com website. We will provide an update within 4 hours or sooner if we have more information to share.
- identified Mar 19, 2026, 10:37 AM UTC
We are continuing to work on resolving this issue where customers are experiencing issues when searching for Autodesk product documentation under “Refine by Knowledge Source” in the Autodesk Help Hub (https://help.autodesk.com) across multiple product versions (2024–2026). Product documentation remains accessible through in-product help or by browsing directly via the Autodesk.com website. We will provide an update within 5 hours or sooner if we have more information to share.
- resolved Mar 19, 2026, 03:33 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
- postmortem Mar 26, 2026, 09:07 PM UTC
**AUTODESK EVENT ANALYSIS** **Incident Number:** #COE-INC138487 **Incident Date:** March 18, 2026 **Summary** On March 18, 2026, between 1:50 PM PDT and March 19, 2026, at 8:20 AM PDT, Autodesk experienced a service disruption that affected in-product Help search across multiple Autodesk products. Customers were unable to see product documentation results in Autodesk Help Hub, and some search behavior remained inconsistent while fixes were being applied. **Impacted Services** * In-product Help search for multiple Autodesk products and versions \(2024-2026\). * Autodesk Help Hub product documentation search experiences, including some Autodesk Assistant-related product visibility during the incident. **Root Cause** * The incident was caused by a combination of server instability, cache issues, and unintended taxonomy changes being pushed to production. Together, these issues led to missing and inconsistent Help search results across multiple Autodesk products. **Autodesk Actions** Autodesk has completed a post-incident analysis of the event and identified actions to be taken. These include the following: * Improvements to taxonomy publishing controls. * Improvements to monitoring and cache validation. Thank you for your patience and understanding.
Minor March 17, 2026 Cloud Rendering 27m Cloud Rendering
Started Mar 17, 2026, 05:32 PM UTC· resolved Mar 17, 2026, 05:59 PM UTC
No vendor updates were posted for this incident.