Aiia Outage History

Started Aug 08, 2026, 09:26 AM UTC· resolved Aug 09, 2026, 09:46 AM UTC

1. investigating Aug 08, 2026, 09:26 AM UTC

   We continue observing instabilities with Swedbank, we are investigating further and monitoring the situation.

2. resolved Aug 09, 2026, 09:46 AM UTC

   This incident has been resolved.

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Started Aug 07, 2026, 06:10 PM UTC· resolved Aug 10, 2026, 02:04 PM UTC

1. scheduled Aug 07, 2026, 06:10 PM UTC

   Please be informed that, due to planned internal maintenance activities, there may be intermittent disruptions affecting the following providers (private and business) between 7 August and 10 August: Alm. Brand Bank Djurslands Bank Jyske Bank Kreditbanken Nordjyske Bank Ringkjøbing Landbobank Skjern Bank SJF Bank (Sparekassen Sjælland-Fyn) Sydbank and Lunar We will closely monitor the situation throughout the maintenance window and provide updates should any significant impact be observed. Thank you for your understanding.

2. in progress Aug 07, 2026, 08:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 07, 2026, 01:03 PM UTC· resolved Aug 07, 2026, 07:48 PM UTC

1. investigating Aug 07, 2026, 01:03 PM UTC

   We are experiencing an elevated rate of failed payment initiation calls for Dnb in Norway. We are currently monitoring the issue

2. investigating Aug 07, 2026, 04:01 PM UTC

   We are continuing to investigate this issue.

3. resolved Aug 07, 2026, 07:48 PM UTC

   Issue has been mitigated on the Provider's side, traffic looks stable now.

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Started Aug 07, 2026, 09:22 AM UTC· resolved Aug 08, 2026, 08:34 AM UTC

1. scheduled Aug 07, 2026, 09:22 AM UTC

   We would like to inform you that, on August 8, from 10:00 AM to 10:30 AM CEST, LUXHUB will perform scheduled system maintenance activities on POST LUXEMBOURG. During the highlighted period, all PSD2 APIs, as well as the Core Banking system of the ASPSPs above, may be unavailable for all users.

2. in progress Aug 08, 2026, 08:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 06, 2026, 07:52 AM UTC· resolved Aug 09, 2026, 06:03 AM UTC

1. scheduled Aug 06, 2026, 07:52 AM UTC

   We would like to inform you that, on August 9, from 00:01 to 06:00, Intesa Sanpaolo will perform scheduled system maintenance activities. The maintenance may impact all banking channels and could cause temporary service disruptions, including possible effects on PSD2 services.

2. in progress Aug 09, 2026, 12:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 05, 2026, 05:30 PM UTC· resolved Aug 12, 2026, 08:42 AM UTC

1. investigating Aug 05, 2026, 05:30 PM UTC

   We are observing elevated failure rates for DK_Nordea. We are investigating.

2. investigating Aug 05, 2026, 05:31 PM UTC

   We are continuing to investigate this issue.

3. resolved Aug 12, 2026, 08:42 AM UTC

   This incident has been resolved.

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Started Aug 04, 2026, 10:06 AM UTC· resolved Aug 09, 2026, 06:03 AM UTC

1. scheduled Aug 04, 2026, 10:06 AM UTC

   On Sunday, 2026-08-09, at 05:00 CEST, scheduled maintenance will be performed on the core banking system. The maintenance is expected to last 1–2 hours, during which all of our services will be unavailable.

2. in progress Aug 09, 2026, 03:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 04, 2026, 07:45 AM UTC· resolved Aug 04, 2026, 09:39 AM UTC

1. investigating Aug 04, 2026, 07:45 AM UTC

   S-Pankki is experiencing an issue affecting the performance and reliability of the services. Some users may encounter slower response times, intermittent errors, or reduced functionality. The engineering team is actively investigating the root cause and working to restore normal service levels as quickly as possible.

2. resolved Aug 04, 2026, 09:39 AM UTC

   S-Pankki is experiencing an issue affecting the performance and reliability of the services. Some users may encounter slower response times, intermittent errors, or reduced functionality. The engineering team is actively investigating the root cause and working to restore normal service levels as quickly as possible.

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Started Aug 04, 2026, 07:13 AM UTC· resolved Aug 19, 2026, 05:53 AM UTC

1. scheduled Aug 04, 2026, 07:13 AM UTC

   A maintenance operation is scheduled for August 19, 2026, from 07:30 to 07:45 (GMT+02:00).

2. in progress Aug 19, 2026, 05:31 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 04, 2026, 07:11 AM UTC· resolved Aug 27, 2026, 06:11 AM UTC

1. scheduled Aug 04, 2026, 07:11 AM UTC

   A technical maintenance operation will be performed from 26/08/2026 at 23:45 to 27/08/2026 at 08:00 (times indicated are in GMT+2:00)

2. in progress Aug 26, 2026, 09:46 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Jul 31, 2026, 04:00 PM UTC· resolved Jul 31, 2026, 04:00 PM UTC

1. resolved Aug 03, 2026, 08:05 AM UTC

   Between 16:24 and 16:47 UTC on 2026-07-31 we have seen elevated rates of failed payments with many users affected on Danske Bank and Danske Bank Business Online in Denmark and Finland.

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Started Jul 30, 2026, 03:48 PM UTC· resolved Jul 30, 2026, 08:35 PM UTC

1. scheduled Jul 30, 2026, 03:48 PM UTC

   Luminor will perform planned PSD2 maintenance across the Baltics tonight. PSD2 services may be unavailable between 23:00 and 23:30, and maintenance mode will be enabled during this period.

2. in progress Jul 30, 2026, 08:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Jul 30, 2026, 10:48 AM UTC· resolved Oct 07, 2026, 12:19 PM UTC

1. identified Jul 30, 2026, 10:48 AM UTC

   Alto Adige Banca (official bank name is Banca Popolare dell'Alto Adige S.p.A. (Carta prepagata)) will be rebranded as Banca Popolare dell'Alto Adige S.p.A. (Carta prepagata). Alto Adige Banca (official bank name is Banca Popolare dell'Alto Adige S.p.A. (Conto Corrente)) will be rebranded as Banca Popolare dell'Alto Adige S.p.A. (Conto Corrente). Alto Adige Banca (official bank name is Banca Popolare dell'Alto Adige S.p.A. (Wertkarte)) will be rebranded as Banca Popolare dell'Alto Adige S.p.A. (Wertkarte). Banca Capasso Antonio will be rebranded as Banca Credito Attivo S.p.A. (Inbank). Banca Cesare Ponti (Internet Banking Smart Web) will be rebranded as BPER Banca Private Cesare Ponti. Banca Cesare Ponti (Area Riservata BPER Card) will be rebranded as Banca Cesare Ponti (Area Riservata BPER Card). Banca Popolare di Bari will be rebranded as Banca del Mezzogiorno (BdM). Banca Terre Etrusche E Di Maremma will be rebranded as Banca Tema. Banca del Sud will be rebranded as Smart Bank. Banco delle Tre Venezie will be rebranded as Cherry Bank. Bcc San Giuseppe Madonie will be rebranded as BCC delle Madonie. Bcc Sangro Teatina will be rebranded as BCC Abruzzi e Molise. Bcc Staranzano E Villesse will be rebranded as BCC Venezia Giulia. CheBanca! S.P.A. Conto Corrente Default Corporate will be rebranded as Mediobanca Premier S.p.A.. There is no change to technical functionality — however, you may notice the name change in the bank selector. Please ensure your users are aware of the new name when searching for their bank.

2. resolved Oct 07, 2026, 12:19 PM UTC

   Alto Adige Banca (official bank name is Banca Popolare dell'Alto Adige S.p.A. (Carta prepagata)) will be rebranded as Banca Popolare dell'Alto Adige S.p.A. (Carta prepagata). Alto Adige Banca (official bank name is Banca Popolare dell'Alto Adige S.p.A. (Conto Corrente)) will be rebranded as Banca Popolare dell'Alto Adige S.p.A. (Conto Corrente). Alto Adige Banca (official bank name is Banca Popolare dell'Alto Adige S.p.A. (Wertkarte)) will be rebranded as Banca Popolare dell'Alto Adige S.p.A. (Wertkarte). Banca Capasso Antonio will be rebranded as Banca Credito Attivo S.p.A. (Inbank). Banca Cesare Ponti (Internet Banking Smart Web) will be rebranded as BPER Banca Private Cesare Ponti. Banca Cesare Ponti (Area Riservata BPER Card) will be rebranded as Banca Cesare Ponti (Area Riservata BPER Card). Banca Popolare di Bari will be rebranded as Banca del Mezzogiorno (BdM). Banca Terre Etrusche E Di Maremma will be rebranded as Banca Tema. Banca del Sud will be rebranded as Smart Bank. Banco delle Tre Venezie will be rebranded as Cherry Bank. Bcc San Giuseppe Madonie will be rebranded as BCC delle Madonie. Bcc Sangro Teatina will be rebranded as BCC Abruzzi e Molise. Bcc Staranzano E Villesse will be rebranded as BCC Venezia Giulia. CheBanca! S.P.A. Conto Corrente Default Corporate will be rebranded as Mediobanca Premier S.p.A.. There is no change to technical functionality — however, you may notice the name change in the bank selector. Please ensure your users are aware of the new name when searching for their bank.

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Started Jul 29, 2026, 04:39 PM UTC· resolved Jul 29, 2026, 04:39 PM UTC

1. resolved Jul 29, 2026, 04:43 PM UTC

   It was noted and investigated that there were some sporadic failures with Commerzbank (DE) authorization on Redirect Callback during AIS flow that could prevent payments being initiated, since 22nd July 2026. The issue was presented on a tiny portion (less than 5%) of users (those who do not have Mobile App configured). This issue has been now mitigated.

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Started Jul 28, 2026, 07:57 AM UTC· resolved Jul 30, 2026, 06:08 AM UTC

1. scheduled Jul 28, 2026, 07:57 AM UTC

   We would like to inform you that maintenance work is scheduled to take place from 8.00 pm on 29 July 2026 until 6.00 am on 30 July 2026 for Banca Iccrea, specifically the Relax and electronic payments systems.

2. in progress Jul 29, 2026, 08:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Jul 27, 2026, 10:35 AM UTC· resolved Jul 27, 2026, 03:47 PM UTC

1. investigating Jul 27, 2026, 10:35 AM UTC

   We continue observing instabilities with N26, we are investigating further and monitoring the situation.

2. resolved Jul 27, 2026, 03:47 PM UTC

   This incident has been resolved.

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Started Jul 23, 2026, 09:30 PM UTC· resolved Jul 23, 2026, 09:30 PM UTC

1. resolved Jul 24, 2026, 07:26 AM UTC

   Between 23:24 and 23:46 UTC on 2026-07-23 we have seen elevated error rates affecting many calls with BankNordik, Borbjerg Sparekasse, Dragsholm Sparekasse, Sparekassen Danmark (tidl. Jutlander), Lån & Spar, Middelfart Sparekasse, Rise Sparekasse, Rønde og Omegns Sparekasse, Sønderhå-Hørsted Sparekasse, Sparekassen Balling, Sparekassen Bredebro, Sparekassen for Nr. Nebel & Omegn, Sparekassen Kronjylland, Sparekassen Thy, Sparekassen Danmark, Stadil Sparekasse and Betri Banki in Denmark, Faroe Islands, Norway and Sweden. All call types were affected.

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Started Jul 23, 2026, 02:14 PM UTC· resolved Jul 24, 2026, 04:06 AM UTC

1. scheduled Jul 23, 2026, 02:14 PM UTC

   Maintenance work is scheduled to take place for Banca ICCREA from 8.00 pm on 23 July 2026 until 6.00 am on 24 July 2026.

2. in progress Jul 23, 2026, 06:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Jul 23, 2026, 02:01 PM UTC· resolved Jul 24, 2026, 11:40 AM UTC

1. identified Jul 23, 2026, 02:01 PM UTC

   We are currently investigating an issue with Deutsche Bank, Norisbank, Postbank providers having major outage detected from live traffic from 14:15hs (CET).

2. resolved Jul 24, 2026, 11:40 AM UTC

   UPDATE: Banks/Providers started serving successful traffic since 08:00 AM (CET) getting back to normal.

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Started Jul 23, 2026, 01:15 PM UTC· resolved Jul 24, 2026, 11:39 AM UTC

1. investigating Jul 23, 2026, 01:15 PM UTC

   We are currently investigating an issue with Deutsche Bank, Norisbank, Postbank providers with partial instabilities detected from live traffic.

2. investigating Jul 23, 2026, 01:51 PM UTC

   We are currently investigating an issue with Deutsche Bank, Norisbank, Postbank providers with major outage detected from live traffic from 14:15hs (CET).

3. resolved Jul 24, 2026, 11:39 AM UTC

   We are currently investigating an issue with Deutsche Bank, Norisbank, Postbank providers with major outage detected from live traffic from 14:15hs (CET).

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Started Jul 23, 2026, 01:00 PM UTC· resolved Jul 23, 2026, 01:00 PM UTC

1. resolved Jul 24, 2026, 08:02 AM UTC

   Between 3 PM and 5 PM UTC on 2026-07-24 we have seen elevated error rates affecting many calls with Nordea. All call types were affected.

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Started Jul 22, 2026, 02:01 PM UTC· resolved Jul 23, 2026, 12:37 AM UTC

1. scheduled Jul 22, 2026, 02:01 PM UTC

   Buenas días, Les informamos que el próximo jueves 23 de julio de 2026 tendrá lugar en Banco Sabadell una intervención técnica en el intervalo de las 02:00h a las 02:30h, con posible afectación al servicio Durante esta ventana podrían producirse interrupciones puntuales en determinados servicios asociados a PSD2 y a la integración con proveedores externos. Planificación de la intervención: • Inicio: 02:00h • Ventana: hasta las 02:30h • Duración estimada de la afectación: 30 minutos Sentimos el impacto que esta intervención pueda tener en sus sistemas y agradecemos su comprensión, ya que la intervención tiene como objetivo la mejora de nuestros servicios y el refuerzo de la infraestructura tecnológica. Gracias por su cooperación. -------------------------------------------------------------------------------------------------------------------------------------------------- Good morning, We would like to inform you that, in Banco Sabadell, a technical intervention is planned for Thursday, July 23rd, 2026, during the time window from 02:00h to 02:30h, which may affect the service. During this period, temporary interruptions may occur in certain PSD2-related services and integrations with Third Party Providers (TPPs). Intervention schedule: • Start: 02:00h • Window: until 02:30h • Estimated impact duration: 30 minutes We apologize for the impact this intervention may have on your systems and appreciate your understanding, as the purpose of the intervention is to improve our services and strengthen our technology infrastructure. Thank you for your cooperation. Best regards.

2. in progress Jul 23, 2026, 12:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Jul 22, 2026, 04:00 AM UTC· resolved Jul 22, 2026, 04:00 AM UTC

1. resolved Jul 23, 2026, 11:50 AM UTC

   There was a minor instability on the side of Lansforsakringar in SubmitStage step. Provider was returning ServiceUnavailable which resolved later on. Instability occurred between 5AM - 6AM UTC on 22nd July.

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Started Jul 21, 2026, 06:33 AM UTC· resolved Jul 27, 2026, 05:19 AM UTC

1. monitoring Jul 21, 2026, 06:33 AM UTC

   We have observed delays in global data webhooks delivery. Customers may experience delayed synchronization of open finance data as consequence Issue has been mitigated, currently monitoring.

2. resolved Jul 27, 2026, 05:19 AM UTC

   This incident has been resolved.

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Started Jul 17, 2026, 10:33 PM UTC· resolved Aug 25, 2026, 11:09 AM UTC

1. identified Jul 17, 2026, 10:33 PM UTC

   We have observed failed calls with LT_Citadele bank. The failures are limited to LT_Citadele bank, and the bank has been unavailable since 18/07/2026 21:15 UTC.

2. resolved Aug 25, 2026, 11:09 AM UTC

   This incident has been resolved.

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