Aiia Outage History

Started Aug 21, 2026, 12:07 PM UTC· resolved Sep 02, 2026, 05:05 PM UTC

1. scheduled Aug 21, 2026, 12:07 PM UTC

   Crosskey is updating the Open Banking Market on Wednesday September 2nd at 04:00 UTC. Both the site and their partners' APIs will be available during the update, but minor disturbances may occur.

2. in progress Sep 02, 2026, 04:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 21, 2026, 09:58 AM UTC· resolved Aug 23, 2026, 12:04 PM UTC

1. scheduled Aug 21, 2026, 09:58 AM UTC

   To provide high-quality services for its customers, Samlink will carry out maintenance work on Sunday August 23. 05:00-15:00 (Finnish time UTC/GMT: +3:00). The maintenance will cause an interruption in the services of the following banks: - Oma Säästöpankki - Säästöpankki PSD2 services will not be available.

2. in progress Aug 23, 2026, 02:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 20, 2026, 11:42 AM UTC· resolved Aug 20, 2026, 12:00 PM UTC

1. investigating Aug 20, 2026, 11:42 AM UTC

   SE_Handelsbanken is experiencing an issue affecting the performance and reliability of the services. Some users may encounter slower response times, intermittent errors, or reduced functionality. The engineering team is actively investigating the root cause and working to restore normal service levels as quickly as possible.

2. resolved Aug 20, 2026, 12:00 PM UTC

   SE_Handelsbanken is experiencing an issue affecting the performance and reliability of the services. Some users may encounter slower response times, intermittent errors, or reduced functionality. The engineering team is actively investigating the root cause and working to restore normal service levels as quickly as possible.

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Started Aug 20, 2026, 10:27 AM UTC· resolved Aug 24, 2026, 05:10 AM UTC

1. scheduled Aug 20, 2026, 10:27 AM UTC

   ICA Banken will perform planned internal maintenance during the night between 23 and 24 August, approximately between 22:00 and 07:00 CET. During this service window, customers using a personal security device without QR functionality may experience temporary or sporadic disruptions when logging in or signing through the redirect flow. No other authentication or signing methods are expected to be affected. Open Banking API calls and integrations will continue to work in the same way as before.

2. in progress Aug 23, 2026, 08:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 20, 2026, 08:36 AM UTC· resolved Aug 20, 2026, 09:29 AM UTC

1. investigating Aug 20, 2026, 08:36 AM UTC

   We are observing elevated error rated to AIS calls to Evry. We are investigating the issue and monitoring the situation

2. resolved Aug 20, 2026, 09:29 AM UTC

   This incident has been resolved.

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Started Aug 20, 2026, 02:29 AM UTC· resolved Sep 04, 2026, 07:41 AM UTC

1. monitoring Aug 20, 2026, 02:29 AM UTC

   We are seeing elevated error rates affecting many calls with LCL Bank in France. Account information calls are affected.

2. resolved Sep 04, 2026, 07:41 AM UTC

   We are seeing elevated error rates affecting many calls with LCL Bank in France. Account information calls are affected.

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Started Aug 19, 2026, 08:00 AM UTC· resolved Aug 19, 2026, 08:00 AM UTC

1. resolved Aug 19, 2026, 11:20 AM UTC

   Tieto Banktech Incident SOLVED: Instability observed in the PIB, CIB services, Sales and Customer Services and Mobile Banking services. Affected Areas: Corporate Internet Banking, Mobile Banking, Personal Internet Banking, Sales and Customer Service Description: Instability is observed in the Personal Internet Banking (PIB), Corporate Internet Banking (CIB), Sales and Customer Services and Mobile Banking services. Status: Corrective measures have been implemented, and the services have been stable since 10:20. Normal operations have resumed. Started: 19-08-2026 09:29 CEST Solved: 10-08-2026 10:20 CEST

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Started Aug 18, 2026, 01:10 PM UTC· resolved Aug 18, 2026, 02:39 PM UTC

1. investigating Aug 18, 2026, 01:10 PM UTC

   SDC is currently having an incident that is impacting the PSD2 APIs.

2. resolved Aug 18, 2026, 02:39 PM UTC

   The issues have been resolved and the PSD2 APIs are fully operational.

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Started Aug 18, 2026, 11:16 AM UTC· resolved Oct 05, 2026, 01:48 PM UTC

1. identified Aug 18, 2026, 11:16 AM UTC

   We would like to inform you about an upcoming update to the SEB adapter. As a result of changes introduced by SEB, payment requests will now require the following - starting with the 26th August. For SEPA Private and Corporate payments : At least Message or Identifiers.CreditorReference will be required to be providedMessageMessage For BankGiro/ PlusGiro Corporate payments: At least Message or Identifiers.CreditorReference will be required to be provided Destination.Name will be required to be provided with the same character length as before - 35 max. For BankGiro/ PlusGiro Private payments: At least Message or Identifiers.CreditorReference will be required to be provided Destination.Name will not be required to be provided with max. character length of 140 chars.

2. identified Aug 20, 2026, 11:45 AM UTC

   We would like to inform you about an upcoming update to the SEB adapter. As a result of changes introduced by SEB, payment requests will now require the following - starting with the 26th August. For SEPA Private and Corporate payments : At least Message or Identifiers.CreditorReference will be required to be providedMessageMessage For BankGiro/ PlusGiro Corporate payments: At least Message or Identifiers.CreditorReference will be required to be provided Destination.Name will be required to be provided with the same character length as before - 35 max. For BankGiro/ PlusGiro Private payments: At least Message or Identifiers.CreditorReference will be required to be provided Destination.Name will be required to be provided with max. character length of 140 chars.

3. identified Sep 28, 2026, 11:55 AM UTC

   We would like to inform you about an upcoming update to the SEB adapter. As a result of changes introduced by SEB, payment requests will now require the following - starting with the 26th August. For SEPA Private and Corporate payments : At least Message or Identifiers.CreditorReference will be required to be providedMessageMessage For BankGiro/ PlusGiro Corporate payments: At least Message or Identifiers.CreditorReference will be required to be provided Destination.Name will be required to be provided with the same character length as before - 35 max. For BankGiro/ PlusGiro Private payments: At least Message or Identifiers.CreditorReference will be required to be provided Destination.Name will be required to be provided with max. character length of 140 chars.

4. resolved Oct 05, 2026, 01:48 PM UTC

   We would like to inform you about an upcoming update to the SEB adapter. As a result of changes introduced by SEB, payment requests will now require the following - starting with the 26th August. For SEPA Private and Corporate payments : At least Message or Identifiers.CreditorReference will be required to be providedMessageMessage For BankGiro/ PlusGiro Corporate payments: At least Message or Identifiers.CreditorReference will be required to be provided Destination.Name will be required to be provided with the same character length as before - 35 max. For BankGiro/ PlusGiro Private payments: At least Message or Identifiers.CreditorReference will be required to be provided Destination.Name will be required to be provided with max. character length of 140 chars.

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Started Aug 18, 2026, 08:41 AM UTC· resolved Sep 13, 2026, 06:10 AM UTC

1. scheduled Aug 18, 2026, 08:41 AM UTC

   We would like to inform you that, on September 13, from 06:00 to 08:00 AM CEST, Crédit Mutuel Arkéa will perform scheduled system maintenance activities. The maintenance will impact all banking channels and cause service disruptions on PSD2 services.

2. in progress Sep 13, 2026, 04:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 18, 2026, 06:53 AM UTC· resolved Aug 18, 2026, 07:41 AM UTC

1. investigating Aug 18, 2026, 06:53 AM UTC

   We have observed failed calls with Luminor bank. The failures are limited to Luminor bank, and the bank has been unavailable since 18/08/2026 03:00 UTC

2. resolved Aug 18, 2026, 07:41 AM UTC

   This incident has been resolved.

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Started Aug 17, 2026, 01:00 PM UTC· resolved Aug 25, 2026, 06:05 AM UTC

1. scheduled Aug 17, 2026, 01:00 PM UTC

   Dear Ladies and Gentlemen, We would like to inform you about planned maintenance work on central systems within our production environment, that has been scheduled for the above mentioned date. This measure serves to update security-relevant and operational system components and supports the continued stable, secure and up-to-date operation of our services. Between 4:00 AM and 6:00 AM, Private Banking, Corporate Banking and connected applications will be subject to temporary restrictions and intermittent unavailability. After that, the maintenance work will continue until approximately 4:00 PM. Based on the current status, no additional regular service interruptions are expected during the remaining maintenance window. Please note that this is not a functional change, but a technical maintenance measure to ensure operational continuity, stability and security. If you have any questions or require further information, please do not hesitate to contact us.

2. in progress Aug 25, 2026, 02:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 17, 2026, 11:35 AM UTC· resolved Sep 04, 2026, 07:17 AM UTC

1. investigating Aug 17, 2026, 11:35 AM UTC

   We detected an outage affecting all Volksbank AG providers, which impacts PIS services and results in failed payments.

2. resolved Sep 04, 2026, 07:17 AM UTC

   This incident has been resolved.

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Started Aug 17, 2026, 08:38 AM UTC· resolved Aug 18, 2026, 03:32 AM UTC

1. scheduled Aug 17, 2026, 08:38 AM UTC

   We would like to inform you that, on August 18, from 02:00 to 03:30 AM UTC, ASN Bank will perform scheduled system maintenance activities. The maintenance may impact all banking channels and could cause temporary service disruptions, including possible effects on PSD2 services.

2. in progress Aug 18, 2026, 02:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 16, 2026, 02:40 PM UTC· resolved Aug 16, 2026, 07:59 PM UTC

1. investigating Aug 16, 2026, 02:40 PM UTC

   We detected outages affecting PSD Bank, Sparda Banks and BBbank, impacting PIS services and resulting in failed payments.

2. resolved Aug 16, 2026, 07:59 PM UTC

   This incident has been resolved.

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Started Aug 16, 2026, 02:35 PM UTC· resolved Aug 16, 2026, 07:59 PM UTC

1. investigating Aug 16, 2026, 02:35 PM UTC

   We detected an outage affecting Volks- und Raiffeisenbanken providers, which impacts PIS services and results in failed payments.

2. investigating Aug 16, 2026, 02:35 PM UTC

   We are continuing to investigate this issue.

3. resolved Aug 16, 2026, 07:59 PM UTC

   This incident has been resolved.

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Started Aug 16, 2026, 08:57 AM UTC· resolved Aug 16, 2026, 10:26 AM UTC

1. investigating Aug 16, 2026, 08:57 AM UTC

   We are seeing major outage affecting calls to Danske Bank Finland. The issue started around 09:00 and we are currently investigating it.

2. resolved Aug 16, 2026, 10:26 AM UTC

   The issue has been resolved on the Provider's side.

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Started Aug 14, 2026, 06:41 AM UTC· resolved Aug 23, 2026, 04:07 AM UTC

1. scheduled Aug 14, 2026, 06:41 AM UTC

   During this window, you may experience instability or no access to Netcompany Banking Services' systems. All systems are expected to be back in normal operation by 06:00 CEST. We apologise for any inconvenience and thank you for your understanding.

2. in progress Aug 23, 2026, 12:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 13, 2026, 02:15 PM UTC· resolved Aug 13, 2026, 09:09 PM UTC

1. identified Aug 13, 2026, 02:34 PM UTC

   We are observing failures on the European Payment Platform. Payment flows are affected.

2. monitoring Aug 13, 2026, 02:52 PM UTC

   We are seeing signs of recovery and the service is serving traffic normally now.

3. resolved Aug 13, 2026, 09:09 PM UTC

   This incident has been resolved.

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Started Aug 12, 2026, 10:22 AM UTC· resolved Aug 12, 2026, 11:04 AM UTC

1. monitoring Aug 12, 2026, 10:22 AM UTC

   There are disturbances in Baltics SEB from 12:56 (09:56 UTC), which affects the redirect flow in Payments.

2. resolved Aug 12, 2026, 11:04 AM UTC

   This incident has been resolved.

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Started Aug 10, 2026, 12:39 PM UTC· resolved Aug 12, 2026, 10:26 AM UTC

1. investigating Aug 10, 2026, 12:39 PM UTC

   Hello there, DNB's Payment Initiation Service API is currently affected by the following incident: ID: 04fb8230-f102-4876-af15-dde5e0b5521f Reported at: August 10, 2026 - 14:17 GMT +02:00 We are currently experiencing technical issues. Our team is actively working to resolve these and hope to have them fixed soon. You can check the API's current status on the status page. https://www.dnbstatus.no/

2. monitoring Aug 10, 2026, 12:51 PM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Aug 12, 2026, 10:26 AM UTC

   This incident has been resolved.

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Started Aug 10, 2026, 10:34 AM UTC· resolved Aug 11, 2026, 03:02 AM UTC

1. scheduled Aug 10, 2026, 10:34 AM UTC

   There is a maintenance for Open Banking payment services across whole Baltics. During the change outage window, customers will not be able to make payments across the Baltics. Outage window: 04:00-06:00 EEST

2. in progress Aug 11, 2026, 01:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 10, 2026, 07:30 AM UTC· resolved Aug 15, 2026, 11:11 PM UTC

1. scheduled Aug 10, 2026, 07:30 AM UTC

   Tieto Banktech Normal Change: C30190096: Redundancy test Telenor WAN links 16-08-2026 00:00 CEST Description: Telenor will test the redundancy on WAN links that we have in Fet and Gjøvik. There will be small losses of traffic when we move the traffic to Gjøvik and when we move the traffic back to Fet again. Affects: Bank Office solutions Self Service solutions inkl. ATM services Domestic Payment, Straksbetaling, Vipps. Card payments, STIP according to rules. Period (CEST): 16-08-2026 00:00 - 16-08-2026 01:00 Downtime (CEST): Short instabilities during switching (two times) should be expected. 16-08-2026 00:00 - 16-08-2026 01:00 Tieto Banktech

2. in progress Aug 15, 2026, 10:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 10, 2026, 07:26 AM UTC· resolved Aug 23, 2026, 02:03 AM UTC

1. scheduled Aug 10, 2026, 07:26 AM UTC

   Tieto Banktech Normal Change: C30200496: Upgrade Leaf2-1 and Leaf2-2 POD101-FET 22-08-2026 23:00 CEST Description: Tieto will perform an infrastructure upgrade on Upgrade Leaf2-1 and Leaf2-2 POD101-FET No downtime is expected but short instabilities may occur during the Change window. Period (CEST): 22-08-2026 23:00 - 23-08-2026 04:00 Downtime (CEST): Periodic instabilities should be expected: 22-08-2026 23:00 - 23-08-2026 04:00 Tieto Banktech

2. in progress Aug 22, 2026, 09:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 09, 2026, 06:00 AM UTC· resolved Aug 09, 2026, 06:00 AM UTC

1. resolved Aug 13, 2026, 03:15 PM UTC

   Between 07:33 and 07:54 UTC on 2026-08-09 we have seen elevated error rates affecting many calls with Danske Bank and Danske Bank Business Online in Denmark, Finland and Sweden. All call types were affected.

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