Writer Outage History
Writer is up right nowPingoru has recorded 20 incidents for Writer: 15 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 550 (0%) |
Incidents, newest first
Major May 4, 2026 US API Down 50m
Started May 04, 2026, 04:00 PM UTC· resolved May 04, 2026, 04:50 PM UTC
- resolved May 04, 2026, 04:50 PM UTC
The issue affecting our API services has been resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused. Impacted: US-1-API
- resolved Oct 06, 2026, 07:41 PM UTC
The issue affecting our API services has been resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused. Impacted: US-1-API
Minor March 31, 2026 writeragent-down 44m
Started Mar 31, 2026, 08:48 PM UTC· resolved Mar 31, 2026, 09:33 PM UTC
- resolved Mar 31, 2026, 09:33 PM UTC
The issue affecting WRITER Agent has been resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused.
- resolved Oct 06, 2026, 07:41 PM UTC
The issue affecting WRITER Agent has been resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused.
Minor March 18, 2026 Repeated Connector Configuration Prompts 2h 11m
Started Mar 18, 2026, 11:50 AM UTC· resolved Mar 18, 2026, 02:01 PM UTC
- resolved Mar 18, 2026, 02:01 PM UTC
The issue affecting connector authentication has been resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused.
- resolved Mar 21, 2026, 02:20 PM UTC
The issue affecting connector authentication has been resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused.
Major March 10, 2026 Writer Agent SEV1 Outage (DB Lock Contention During Migration) 56m
Started Mar 10, 2026, 02:21 PM UTC· resolved Mar 10, 2026, 03:17 PM UTC
- resolved Mar 10, 2026, 03:17 PM UTC
The issue affecting WRITER Agent has been resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused.
- resolved Aug 03, 2026, 05:34 PM UTC
The issue affecting WRITER Agent has been resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused.
Major March 9, 2026 Writer Down 2h 3m
Started Mar 09, 2026, 05:32 PM UTC· resolved Mar 09, 2026, 07:35 PM UTC
- resolved Mar 09, 2026, 07:35 PM UTC
Service has recovered.
- resolved Oct 06, 2026, 08:32 PM UTC
Service has recovered.
Major March 2, 2026 Palmyra Vision down through public api requests 23h 55m
Started Mar 02, 2026, 03:49 PM UTC· resolved Mar 03, 2026, 03:45 PM UTC
- resolved Mar 03, 2026, 03:45 PM UTC
We have pending fixes to prevent an edge case where the Vision model would return an error code. We are monitoring for future occurrences and will have a fix deployed shortly.
- resolved Mar 04, 2026, 02:07 AM UTC
We have pending fixes to prevent an edge case where the Vision model would return an error code. We are monitoring for future occurrences and will have a fix deployed shortly.
Minor February 27, 2026 TemplateHighP95Latency 57m
Started Feb 27, 2026, 09:13 PM UTC· resolved Feb 27, 2026, 10:11 PM UTC
- resolved Feb 27, 2026, 10:11 PM UTC
The issue affecting API endpoints has been resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused.
- resolved Mar 12, 2026, 04:29 PM UTC
The issue affecting API endpoints has been resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused.
Major February 27, 2026 Baseten embedding models down 25m
Started Feb 27, 2026, 05:50 PM UTC· resolved Feb 27, 2026, 06:16 PM UTC
- resolved Feb 27, 2026, 06:16 PM UTC
We have confirmation that service has been restored and have verified on our side. From ~9:40–10:00 AM PT we may have seen partial failures on document retrieval, RAG indexing, and MCP.
- resolved Feb 27, 2026, 06:31 PM UTC
We have confirmation that service has been restored and have verified on our side. From ~9:40–10:00 AM PT we may have seen partial failures on document retrieval, RAG indexing, and MCP.
Critical February 13, 2026 Planned maintenance – service disruption –
Started Feb 13, 2026, 10:30 PM UTC· resolved Feb 13, 2026, 10:30 PM UTC
- resolved Feb 13, 2026, 11:28 PM UTC
Writer experienced a service disruption on from 2:30 PM–2:40 PM PT (22:30–22:40 UTC), during which users received 403 errors. This was caused by planned maintenance that temporarily affected inbound traffic. Service has been restored.
Minor February 11, 2026 Writer experiencing service delays 72d 8h Writer Status service
Started Feb 11, 2026, 09:13 PM UTC· resolved Apr 25, 2026, 05:40 AM UTC
No vendor updates were posted for this incident.
Minor December 11, 2025 Writer Agent availability impact 134d 13h Writer Status service
Started Dec 11, 2025, 04:13 PM UTC· resolved Apr 25, 2026, 05:40 AM UTC
No vendor updates were posted for this incident.
Minor December 8, 2025 Response errors in AI Studio and Agent Builder 137d 6h Writer Status service
Started Dec 08, 2025, 11:06 PM UTC· resolved Apr 25, 2026, 05:40 AM UTC
No vendor updates were posted for this incident.
Minor October 21, 2025 Writer API and Agent Builder experiencing increased error rates 186d 4h Writer Status service
Started Oct 21, 2025, 01:05 AM UTC· resolved Apr 25, 2026, 05:40 AM UTC
No vendor updates were posted for this incident.
Major October 21, 2025 AWS Outage 186d 5h Writer Status service
Started Oct 21, 2025, 12:26 AM UTC· resolved Apr 25, 2026, 05:40 AM UTC
No vendor updates were posted for this incident.
Minor June 12, 2025 Writer partially impacted due to global internet issues 316d 8h Writer Status service
Started Jun 12, 2025, 09:27 PM UTC· resolved Apr 25, 2026, 05:40 AM UTC
No vendor updates were posted for this incident.