WorkflowMax Outage History

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Pingoru has recorded 49 incidents for WorkflowMax: 10 in the last 12 months and 2 in the last 90 days.

Source: status.workflowmax2.com

49incidents recorded
10last 12 months
2last 90 days
8 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking WorkflowMax in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 2026110 of 744 (1%)
June 2026216 of 720 (2%)
July 2026344 of 744 (6%)
August 202622 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 538 (0%)

Incidents, newest first

Minor August 24, 2026 Elevated Errors - API v1 1h 31m API (V1)

Started Aug 24, 2026, 01:56 AM UTC· resolved Aug 24, 2026, 03:27 AM UTC

  1. investigating Aug 24, 2026, 01:56 AM UTC

    We're experiencing an elevated level of errors on our API V1 service and are currently investigating the issue.

  2. monitoring Aug 24, 2026, 02:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 24, 2026, 03:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 11, 2026 Collaboration Manager - Emails not being delivered to @workflowmax.com 49m Web Application

Started Aug 11, 2026, 06:11 AM UTC· resolved Aug 11, 2026, 07:00 AM UTC

  1. investigating Aug 11, 2026, 06:11 AM UTC

    Investigating reports of emails to Collaboration Manager (@emailworkflowmax.com) not being delivered successfully.

  2. identified Aug 11, 2026, 06:14 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 11, 2026, 06:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 11, 2026, 07:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 15, 2026 Print Template 3h 28m Web Application

Started Jul 15, 2026, 06:20 AM UTC· resolved Jul 15, 2026, 09:49 AM UTC

  1. investigating Jul 15, 2026, 06:20 AM UTC

    We are currently investigating an issue with custom print template PDFs displaying a watermark unexpectedly.

  2. monitoring Jul 15, 2026, 06:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2026, 09:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 15, 2026 Elevated Errors - API V1 6h 30m API (V1)

Started Jul 15, 2026, 03:18 AM UTC· resolved Jul 15, 2026, 09:49 AM UTC

  1. investigating Jul 15, 2026, 03:18 AM UTC

    We're experiencing an elevated level of errors and are currently investigating the issue.

  2. monitoring Jul 15, 2026, 06:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2026, 09:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 11, 2026 Elevated Errors - API OAuth Server 15h 36m API (V2), API (V1)

Started Jul 11, 2026, 09:30 AM UTC· resolved Jul 12, 2026, 01:06 AM UTC

  1. investigating Jul 11, 2026, 11:06 AM UTC

    We're experiencing an elevated level of errors associated with the API OAuth server and are currently investigating the issue.

  2. identified Jul 11, 2026, 11:06 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 11, 2026, 11:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Jul 11, 2026, 11:37 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jul 11, 2026, 12:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 12, 2026, 01:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 30, 2026 Isolated Slow Performance 1d API (V2), API (V1), Web Application

Started Jun 30, 2026, 09:10 PM UTC· resolved Jul 01, 2026, 10:00 PM UTC

  1. investigating Jun 30, 2026, 09:10 PM UTC

    We are currently investigating reports of slow performance affecting a limited number of users on the platform.

  2. identified Jul 01, 2026, 01:34 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 01, 2026, 10:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 04, 2026, 08:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 27, 2026 Elevated Errors 13h 20m API (V2), API (V1)

Started Jun 27, 2026, 09:20 AM UTC· resolved Jun 27, 2026, 10:40 PM UTC

  1. investigating Jun 27, 2026, 09:28 AM UTC

    We're experiencing an elevated level of errors on oauth.workflowmax2.com and api.workflowmax2.com and are currently investigating into the issue.

  2. identified Jun 27, 2026, 09:28 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 27, 2026, 09:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 27, 2026, 10:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 23, 2026 OAuth - Token Vending Error 9h 59m API (V2), API (V1)

Started May 23, 2026, 12:00 AM UTC· resolved May 23, 2026, 09:59 AM UTC

  1. investigating May 23, 2026, 09:59 AM UTC

    We are currently investigating an issue that is preventing tokens from being vended.

  2. identified May 23, 2026, 09:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 23, 2026, 09:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 23, 2026, 09:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 16, 2026 Elevated Errors - oauth.workfowmax2.com 3h 7m API (V1)

Started Jan 16, 2026, 01:03 AM UTC· resolved Jan 16, 2026, 04:10 AM UTC

  1. investigating Jan 16, 2026, 01:03 AM UTC

    We're experiencing an elevated level of errors associated with oauth.workflowmax2.com and are currently investigating the issue.

  2. identified Jan 16, 2026, 01:06 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 16, 2026, 01:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 16, 2026, 04:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025 Slow Performance & Intermittent Errors 12h 26m API (V2), API (V1), Web Application, Mobile App (iOS/Android)

Started Oct 20, 2025, 08:15 AM UTC· resolved Oct 20, 2025, 08:42 PM UTC

  1. identified Oct 20, 2025, 08:26 AM UTC

    We’re aware of an issue preventing some customers from logging into WorkflowMax. This is related to an issue with our third party provider, Amazon Web Services (AWS), who are investigating this with urgency.

  2. monitoring Oct 20, 2025, 09:36 AM UTC

    AWS teams are continuing to investigate the outage and report that they are seeing significant signs of recovery. We will continue to monitor the situation for WorkflowMax users.

  3. monitoring Oct 20, 2025, 10:01 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 20, 2025, 08:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 6, 2025 Fail to generate custom print template (PDFs) 3h 19m Web Application

Started Oct 06, 2025, 04:51 AM UTC· resolved Oct 06, 2025, 08:10 AM UTC

  1. investigating Oct 06, 2025, 04:51 AM UTC

    We are currently investigating reports of some customers being unable to generate custom print templates (PDFs).

  2. identified Oct 06, 2025, 04:57 AM UTC

    We have identified the root cause - a 3rd party provider that supports the template generation process is currently experiencing an outage. We are working closely with them to resolve this issue ASAP.

  3. monitoring Oct 06, 2025, 04:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 06, 2025, 08:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 24, 2025 [API V1/V2] API Auth Error - Refreshing Tokens 3h 59m API (V1)

Started Sep 24, 2025, 08:30 PM UTC· resolved Sep 25, 2025, 12:30 AM UTC

  1. investigating Sep 24, 2025, 09:33 PM UTC

    We are currently investigating an issue that is preventing some API tokens from being refrshed.

  2. identified Sep 24, 2025, 09:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 24, 2025, 10:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 24, 2025, 10:17 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 25, 2025, 08:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 21, 2025 API V1: Elevated Errors 6h 53m API (V1)

Started Sep 21, 2025, 10:30 PM UTC· resolved Sep 22, 2025, 05:23 AM UTC

  1. investigating Sep 21, 2025, 11:41 PM UTC

    We're experiencing an elevated level of errors and are currently investigating the issue.

  2. investigating Sep 21, 2025, 11:44 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 22, 2025, 01:35 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 22, 2025, 02:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 22, 2025, 05:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 11, 2025 Collaboration Manager emails not being received 1d 9h Web Application

Started Sep 11, 2025, 03:30 AM UTC· resolved Sep 12, 2025, 01:00 PM UTC

  1. investigating Sep 11, 2025, 05:41 AM UTC

    We are currently investigating reports of emails not being received by Collaboration Manager.

  2. identified Sep 11, 2025, 05:42 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 11, 2025, 05:42 AM UTC

    A fix has been implemented for new emails sent to Collaboration Manager and we are monitoring the results. A separate fix is being implemented to restore emails sent prior to this.

  4. resolved Sep 11, 2025, 09:41 PM UTC

    This incident has been resolved. All emails have been processed by Collaboration Manager into their respecting WorkflowMax account.

Read the full incident report →

Minor August 18, 2025 Custom Print Templates Incorrectly Generating - 3rd Party Outage 17m Web Application

Started Aug 18, 2025, 02:44 AM UTC· resolved Aug 18, 2025, 03:02 AM UTC

  1. investigating Aug 18, 2025, 02:44 AM UTC

    We are aware of an issue impacting the ability to generate an invoice/quote/purchase order/job brief when using a custom print template PDF. The 3rd party provider that supports with the generation of these print templates is currently experiencing a service outage.

  2. monitoring Aug 18, 2025, 02:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 18, 2025, 03:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 20, 2025 Custom Print Template - Unable to Generate 1h 34m Web Application

Started Jul 20, 2025, 08:43 PM UTC· resolved Jul 20, 2025, 10:17 PM UTC

  1. investigating Jul 20, 2025, 08:43 PM UTC

    There are reports that some customers are unable to generate their custom print template PDFs. We are currently investigating this issue.

  2. identified Jul 20, 2025, 09:00 PM UTC

    One of our 3rd party providers is currently experiencing an outage which is affecting the generation of custom print templates. We are working with them to resolve this issue.

  3. monitoring Jul 20, 2025, 10:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 20, 2025, 10:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 15, 2025 Internal Server Error Accessing Staff Profile/Settings 51m Web Application

Started Jul 15, 2025, 02:45 AM UTC· resolved Jul 15, 2025, 03:37 AM UTC

  1. investigating Jul 15, 2025, 02:54 AM UTC

    We are currently investigating an issue where some accounts are encountering a 500 Internal Server Error when accessing an individual staff member's profile in staff settings.

  2. identified Jul 15, 2025, 02:55 AM UTC

    The issue has been identified, and a fix is being prepared. It is anticipated that this will be released within the next 30-60 minutes.

  3. monitoring Jul 15, 2025, 03:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 15, 2025, 03:33 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 15, 2025, 03:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 25, 2025 Global Search 13h 11m Web Application

Started May 25, 2025, 08:45 PM UTC· resolved May 26, 2025, 09:57 AM UTC

  1. investigating May 25, 2025, 09:18 PM UTC

    We’re currently investigating an issue where global search result links are not opening as expected. Our team is working to identify the root cause and will provide updates as more information becomes available. In the meantime, results can still be accessed by right clicking and opening the link in a new tab/window.

  2. identified May 25, 2025, 10:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 26, 2025, 06:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 26, 2025, 09:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2025 Slow Performance / Internal Server Errors 2h 13m Web Application

Started Apr 27, 2025, 10:00 PM UTC· resolved Apr 28, 2025, 12:13 AM UTC

  1. investigating Apr 27, 2025, 10:58 PM UTC

    We're experiencing an elevated level of errors and are currently investigating into the issue.

  2. identified Apr 27, 2025, 11:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 27, 2025, 11:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 28, 2025, 12:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 26, 2025 Custom Print Templates - Unable or slow to generate 3h 55m Web Application

Started Feb 26, 2025, 08:38 PM UTC· resolved Feb 27, 2025, 12:34 AM UTC

  1. investigating Feb 26, 2025, 08:38 PM UTC

    There are reports that some customers are unable to generate their custom print template PDFs. We are currently investigating this issue.

  2. investigating Feb 26, 2025, 09:33 PM UTC

    Our 3rd party provider is continuing to have an outage which is affecting PDF generation. We are continuing to work with them to resolve the issue.

  3. identified Feb 26, 2025, 10:11 PM UTC

    Our 3rd party provider has identified the issue with their API and is working on a fix for the issue.

  4. monitoring Feb 26, 2025, 10:22 PM UTC

    A fix has now been implemented and we are monitoring the results.

  5. resolved Feb 27, 2025, 12:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 23, 2025 Slow performance whilst saving updates to invoices 1h 15m Web Application

Started Feb 23, 2025, 08:45 PM UTC· resolved Feb 23, 2025, 10:00 PM UTC

  1. investigating Feb 23, 2025, 09:15 PM UTC

    We are currently investigating an issue reported by some users experiencing slow performance whilst trying to save updates to invoices in the web application.

  2. identified Feb 23, 2025, 09:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 23, 2025, 09:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 23, 2025, 10:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 20, 2025 Custom Print Template - Unable to generate 12h 37m Web Application

Started Feb 20, 2025, 08:45 AM UTC· resolved Feb 20, 2025, 09:23 PM UTC

  1. investigating Feb 20, 2025, 08:53 AM UTC

    There are reports that some customers are unable to generate their custom print template PDFs. We are currently investigating this issue.

  2. identified Feb 20, 2025, 09:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 20, 2025, 09:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 20, 2025, 09:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 21, 2025 Custom print templates impacted by 3rd party outage 7h 8m Web Application

Started Jan 21, 2025, 02:45 PM UTC· resolved Jan 21, 2025, 09:54 PM UTC

  1. investigating Jan 21, 2025, 07:10 PM UTC

    We are aware of an issue impacting the ability to generate an invoice/quote/purchase order/job brief when using a custom print template PDF. The 3rd party provider supports with the generation of these print templates is currently experiencing a service outage.

  2. identified Jan 21, 2025, 07:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 21, 2025, 07:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 21, 2025, 07:12 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 21, 2025, 09:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 17, 2024 Intermittent Server Errors 2h 40m Web Application

Started Dec 17, 2024, 08:45 PM UTC· resolved Dec 17, 2024, 11:25 PM UTC

  1. investigating Dec 17, 2024, 09:44 PM UTC

    We are currently investigating reports of intermittent server errors being encountered throughout the web application.

  2. monitoring Dec 17, 2024, 09:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 17, 2024, 11:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 10, 2024 Increased number of page timeouts showing internal server error 51m Web Application

Started Dec 10, 2024, 09:46 PM UTC· resolved Dec 10, 2024, 10:37 PM UTC

  1. investigating Dec 10, 2024, 09:46 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 10, 2024, 09:47 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 10, 2024, 10:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 10, 2024, 10:37 PM UTC

    This incident has been resolved.

Read the full incident report →