Web Hosting Hub Outage History
Web Hosting Hub is up right nowPingoru has recorded 47 incidents for Web Hosting Hub: 10 in the last 12 months and 5 in the last 90 days.
Incidents, newest first
Minor October 21, 2026 Security Maintenance: PHP Configuration Updates 13h 44m
Started Oct 21, 2026, 01:27 PM UTC· resolved Oct 22, 2026, 03:11 AM UTC
- scheduled Oct 21, 2026, 01:27 PM UTC
Our Systems Engineering and Security teams are actively deploying critical cPanel security updates to address the recently disclosed php2shell vulnerability across supported PHP versions. Shared Hosting: Monitoring & Preparing. We are awaiting the upstream security patch from CloudLinux for older PHP versions. Our engineering team is fully prepared to roll out cPanel updates across all shared hosting clusters immediately upon CloudLinux's release. You can follow upstream progress directly via the CloudLinux Incident [Status Page](https://cloudlinux.statuspage.io/incidents/zl0vt1yq3dj5). We are applying urgent security mitigations across our server infrastructure to address recently disclosed PHP security vulnerabilities (CVE-2026-109618 / CVE-2026-109619). As part of this update, we are disabling the default PHP session.upload_progress.enabled setting. While standard platforms (including WordPress) remain unaffected, custom non-WordPress sites relying on PHP native file upload progress tracking may experience functionality changes.
- identified Oct 21, 2026, 08:26 PM UTC
Our Systems Engineering and Security teams are continuing to deploy critical cPanel security updates to address the recently disclosed php2shell vulnerability across supported PHP versions. Shared Hosting: Monitoring & Preparing. We are awaiting the upstream security patch from CloudLinux for older PHP versions. Our engineering team is fully prepared to roll out cPanel updates across all shared hosting clusters immediately upon CloudLinux's release.
- resolved Oct 22, 2026, 01:14 PM UTC
PHP version upgrades have been performed and are complete. Thank you for your patience!
Minor October 1, 2026 Unplanned Domain Maintenance 4h 1m
Started Oct 01, 2026, 08:59 AM UTC· resolved Oct 01, 2026, 01:01 PM UTC
- investigating Oct 01, 2026, 08:59 AM UTC
We're currently experiencing unplanned maintenance on our domain management platform. During this maintenance period, domain management features and self-service tools will be temporarily unavailable, and our support team will be unable to process domain-related requests on your behalf. Updates will be provided as they become available. We apologize for any inconvenience and appreciate your patience!
- monitoring Oct 01, 2026, 12:35 PM UTC
At this time, maintenance has concluded and we are monitoring the connections for stability.
- resolved Oct 01, 2026, 01:01 PM UTC
This has been resolved. We appreciate your patience.
Minor September 30, 2026 Scheduled Domain Maintenance 5h 56m
Started Sep 30, 2026, 01:20 PM UTC· resolved Sep 30, 2026, 07:16 PM UTC
- investigating Sep 30, 2026, 01:20 PM UTC
We are currently undergoing scheduled system maintenance on our domain management platform to improve security, stability, and system performance. During this maintenance window, domain management features and self-service tools will be temporarily unavailable, and our support team will be unable to process domain-related requests on your behalf. We apologize for any inconvenience and appreciate your patience while we work to upgrade our systems. Updates will be posted here as maintenance progresses.
- monitoring Sep 30, 2026, 04:28 PM UTC
At this time, maintenance has concluded and we are monitoring the connections for stability.
- resolved Sep 30, 2026, 07:16 PM UTC
This has been resolved. We appreciate your patience.
Minor September 25, 2026 Unplanned Maintenance - Account Management Panel (AMP) Login 2d 15h
Started Sep 25, 2026, 09:21 PM UTC· resolved Sep 28, 2026, 01:20 PM UTC
- investigating Sep 25, 2026, 09:21 PM UTC
We're currently experiencing unplanned maintenance on our internal systems. At this time, you may experience difficulties accessing your Account Management Panel (AMP). Updates will be provided as they become available. We appreciate your patience!
- resolved Sep 28, 2026, 01:20 PM UTC
The issue with accessing your Account Management Panel (AMP) has been resolved. If you are still experiencing difficulties, please reach out to our Support team. We appreciate your patience!
Minor September 3, 2026 Unplanned Maintenance: Account Management Panel 11m
Started Sep 03, 2026, 03:34 PM UTC· resolved Sep 03, 2026, 03:45 PM UTC
- investigating Sep 03, 2026, 03:34 PM UTC
We're currently experiencing unplanned maintenance on our internal systems. At this time, you may experience some difficulties accessing your Account Management Panel (AMP). Our Systems team is actively working on this. We will provide updates as they become available. We appreciate your patience!
- resolved Sep 03, 2026, 03:45 PM UTC
At this time, this issue has been resolved and services are operational. Thank you again for your patience!
Minor July 9, 2026 cPanel License issue 1h 43m
Started Jul 09, 2026, 04:47 AM UTC· resolved Jul 09, 2026, 06:30 AM UTC
- investigating Jul 09, 2026, 04:47 AM UTC
Our systems team has identified an issue with cPanel dynamic licenses, and is currently working with our partners at cPanel to resolve this issue. cPanel may be unreachable in some instances. We will post notifications as we receive them.
- investigating Jul 09, 2026, 06:01 AM UTC
Updates are being pushed to all affected servers running cPanel. cPanel licenses should begin to renew properly and access should be restored soon after.
- resolved Jul 09, 2026, 06:30 AM UTC
cPanel updates have been pushed and all license authentication requests should be returning valid and accurate at this time. Thank you for your patience and understanding.
Minor July 8, 2026 Unplanned Maintenance - cPanel File Manager 1d 13h
Started Jul 08, 2026, 07:21 AM UTC· resolved Jul 09, 2026, 08:44 PM UTC
- investigating Jul 08, 2026, 07:21 AM UTC
In cooperation with our partners at cPanel, we have identified an issue with file manager, and have disabled access while we await a patch to restore functionality. This will affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation. If you need further assistance, contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.
- investigating Jul 08, 2026, 10:43 AM UTC
We are still awaiting the patch from our partners at cPanel, due to this we still have access disabled to the File Manager. This will affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation. If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.
- investigating Jul 09, 2026, 10:42 AM UTC
At this time we are still awaiting the patch from cPanel. As soon as the patch is received and deployed, access to File Manager will be restored. Uploads directly in cPanel as well as viewing, editing, and moving files in File Manager, is currently not possible. This does not affect command line operation, server operation, or FTP operation. If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.
- investigating Jul 09, 2026, 01:00 PM UTC
We are currently working on deploying the cPanel patch. Once this is complete, access to File Manager will be restored. Uploads directly in cPanel as well as viewing, editing, and moving files in File Manager, may not be currently possible. This does not affect command line operation, server operation, or FTP operation. If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.
- resolved Jul 09, 2026, 08:44 PM UTC
The cPanel patch has been successfully deployed, and access to File Manager has been fully restored. Uploads directly through cPanel, as well as viewing, editing, and moving files within File Manager, are now functioning normally. This issue has been resolved, and no further impact is expected. Thank you for your patience while we worked to restore service.
Minor May 16, 2026 Intermittent Connection Issues to Exim 2d 19h
Started May 16, 2026, 12:28 AM UTC· resolved May 18, 2026, 08:05 PM UTC
- investigating May 16, 2026, 12:28 AM UTC
We are currently experiencing intermittent connection issues to exim. You may see degraded service related to email while our teams are working towards resolution. We thank you for your patience.
- resolved May 18, 2026, 08:05 PM UTC
At this time, this issue is resolved, and services are operational. Thank you for your patience and understanding.
Minor April 29, 2026 cPanel & WHM Login Authentication Vulnerability 17h 25m
Started Apr 29, 2026, 02:30 AM UTC· resolved Apr 29, 2026, 07:55 PM UTC
- investigating Apr 29, 2026, 02:30 AM UTC
A critical vulnerability was recently identified in the cPanel software regarding an authentication login exploit. This affects all currently supported versions of cPanel. In order to best protect our customers, we will be shutting down all vulnerable ports until all patches have been released, applied and validated. We thank you for your patience. You can find more information from cPanel [HERE.](https://support.cpanel.net/hc/en-us/articles/40073787579671-Critical-Vulnerability-with-cPanel-WHM-Login-Authentication)
- resolved Apr 29, 2026, 07:55 PM UTC
All updates have been completed and security patches are now in place. cPanel and WHM access has been fully restored. We appreciate your patience while we worked to keep your services secure.
Minor April 23, 2026 Unplanned Billing System Maintenance 2h 22m
Started Apr 23, 2026, 08:26 PM UTC· resolved Apr 23, 2026, 10:48 PM UTC
- investigating Apr 23, 2026, 08:26 PM UTC
We're currently experiencing unplanned maintenance on our internal systems. At this time, there may be a delay with processing renewal payments via our payment processing system. If you'd like, we can open a ticket for you to assist when the system is back available, or feel free to contact us again at a later time.
- resolved Apr 23, 2026, 10:48 PM UTC
We are pleased to inform you that the issues impacting our billing system have been successfully resolved. Thank you for your patience and understanding while our team worked to address the matter. If you experience any further issues, please don’t hesitate to reach out.
Minor September 5, 2025 Domain Management Issues in AMP 3h 1m
Started Sep 05, 2025, 07:31 PM UTC· resolved Sep 05, 2025, 10:32 PM UTC
- investigating Sep 05, 2025, 07:31 PM UTC
We are aware of an issue impacting our domain management system. Customers may encounter errors when attempting to view or manage their domains in their Account Management Panel (AMP). This may also affect availability checks, registrations, renewals, transfers, and modifications. The issue is being investigated by our domain registrar. At this time, there is no estimated resolution time available. We will provide updates here as soon as more information becomes available.
- resolved Sep 05, 2025, 10:32 PM UTC
At this time, our domain registrar has advised that a fix has been implemented, and services have been restored. We appreciate your patience.
Minor July 22, 2025 Let's Encrypt API Outage 16h 34m
Started Jul 22, 2025, 04:00 AM UTC· resolved Jul 22, 2025, 08:34 PM UTC
- investigating Jul 22, 2025, 04:00 AM UTC
We are aware of an ongoing Let's Encrypt outage that may be impacting SSL certificates. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they are made available to us. Thank you for your patience.
- resolved Jul 22, 2025, 08:34 PM UTC
Services have stabilized. SSL certificate services are functioning normally, and impacted sites should no longer experience related errors. Thank you for your patience while this was being resolved.
Minor May 7, 2025 Account Management Panel (AMP) and Internal Systems Unplanned Maintenance 3h 34m
Started May 07, 2025, 12:43 AM UTC· resolved May 07, 2025, 04:17 AM UTC
- investigating May 07, 2025, 12:43 AM UTC
We are aware of some performance issues that are impacting our Account Management Panel (AMP) services and internal systems. Rest assured that our team is actively investigating the matter and working diligently to resolve it as quickly as possible. Thank you for your patience and understanding.
- resolved May 07, 2025, 04:17 AM UTC
We are pleased to inform you that the performance issues that were impacting our Account Management Panel (AMP) services and internal systems have been successfully resolved. Thank you for your patience and understanding while our team worked to address the matter. If you experience any further issues, please don’t hesitate to reach out.
Minor April 10, 2025 Order Processing Unavailable 4m
Started Apr 10, 2025, 09:54 PM UTC· resolved Apr 10, 2025, 09:58 PM UTC
- investigating Apr 10, 2025, 09:54 PM UTC
Our systems team is aware that our order processing systems are currently unavailable. We are working as quickly as possible to correct the issue. If you are currently attempting to place an order, please watch this page for updates and try again when the issue is resolved. We are sorry for the inconvenience.
- resolved Apr 10, 2025, 09:58 PM UTC
The order processing issue has been resolved. Thank you for your patience.
Minor February 20, 2025 Domain Registrar Maintenance 6h 3m
Started Feb 20, 2025, 11:30 PM UTC· resolved Feb 21, 2025, 05:33 AM UTC
- investigating Feb 20, 2025, 11:30 PM UTC
Our domain registrar is undergoing scheduled maintenance from 1030AM EST until 230PM EST. During this scheduled system maintenance by the registry, the following services may be unavailable: Availability Checks, Whois Services, Domain Purchases, Domain Renewals, and Domain Updates, For more information specific to our registrar, their status page can be found at https://www.opensrsstatus.com/
- resolved Feb 21, 2025, 05:33 AM UTC
The scheduled maintenance for our domain registrar has been successfully completed. All related services should now be fully operational. If you encounter any issues, please let us know.
Minor February 12, 2025 West Coast Data Center Connectivity Disruption 3h
Started Feb 12, 2025, 08:00 PM UTC· resolved Feb 12, 2025, 11:00 PM UTC
- investigating Feb 12, 2025, 08:00 PM UTC
Our Systems team has identified that the ongoing connectivity issues affecting our West Coast servers are due to maintenance being performed by Cogent, one of our upstream providers. While our network has adjusted routing preferences to mitigate the impact, some customers may still experience intermittent connectivity issues until Cogent completes their work. We appreciate your patience and will continue to provide updates as we receive more information.
- resolved Feb 12, 2025, 11:00 PM UTC
The connectivity issues affecting our West Coast servers have now been resolved. The issue was due to maintenance by an upstream provider, and normal service has been restored. We appreciate your patience while we worked through this, and we apologize for any inconvenience this may have caused.
Minor February 5, 2025 Two Factor Authentication Disruption –
Started Feb 05, 2025, 01:39 AM UTC· resolved Feb 05, 2025, 01:39 AM UTC
- resolved Feb 05, 2025, 01:39 AM UTC
Our service provider is experiencing difficulty delivering Two Factor Authentication messages by text. If you are attempting to log in via Two Factor Authentication and are unable to receive the text message, we are working with our service provider to resolve the issue as quickly as possible. If you need immediate assistance with logging in, please reach out to support for assistance in temporarily disabling your Two Factor Authentication. Thank you for your patience!
Minor January 30, 2025 MailChannels cPanel Plugin Temporarily Disabled –
Started Jan 30, 2025, 01:57 AM UTC· resolved Jan 30, 2025, 01:57 AM UTC
- resolved Jan 30, 2025, 01:57 AM UTC
We are aware of an issue affecting the MailChannels cPanel plugin on Shared Hosting. Our team is actively working with MailChannels to resolve this matter. We appreciate your patience and will provide updates as soon as more information becomes available.