Voicenotes Outage History
Voicenotes is up right nowPingoru has recorded 5 incidents for Voicenotes: 5 in the last 12 months and 2 in the last 90 days.
Incidents, newest first
Minor October 21, 2026 PHP Vulnerability WAF impact – section-270170 (Voicenotes), section-270170 (Voicenotes API)
Started Oct 21, 2026, 06:00 PM UTC· resolved Oct 21, 2026, 06:00 PM UTC
- resolved Oct 21, 2026, 06:00 PM UTC
We increased security protections in response to critical PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619. The additional WAF restrictions briefly affected authentication and some editing/API functionality due to false-positive security rules. The affected rules have been adjusted and functionality is restored. PHP security patches have been deployed across our servers, with additional mitigations retained for the related CVE-2026-115560 advisory.
Major September 14, 2026 Production API Outage Due to Database Connection Exhaustion – section-270170 (Voicenotes API), section-270170 (Voicenotes API)
Started Sep 14, 2026, 11:20 AM UTC· resolved Sep 14, 2026, 11:20 AM UTC
- resolved Sep 14, 2026, 11:20 AM UTC
We experienced a production API outage after a database schema migration on a large MySQL table caused increased database load and connection buildup. The RDS instance reached its maximum connection limit, resulting in Too many connections errors and 500 responses across the API. Application and background worker services were temporarily stopped to prevent new database connections. Existing connections cleared, services were restarted, and the API returned to normal operation. We are reviewing our production migration process and database safeguards to reduce the risk of similar incidents.
- investigating Sep 14, 2026, 11:20 AM UTC
We experienced a production API outage after a database schema migration on a large MySQL table caused increased database load and connection buildup. The RDS instance reached its maximum connection limit, resulting in `Too many connections` errors and 500 responses across the API. Application and background worker services were temporarily stopped to prevent new database connections. Existing connections cleared, services were restarted, and the API returned to normal operation. We are reviewing our production migration process and database safeguards to reduce the risk of similar incidents.
Minor July 24, 2026 API and Pages downtime – section-270170 (Voicenotes API), section-270170 (Voicenotes Pages), section-270170 (Voicenotes API), section-270170 (Voicenotes Pages)
Started Jul 24, 2026, 11:30 AM UTC· resolved Jul 24, 2026, 11:30 AM UTC
- resolved Jul 24, 2026, 11:30 AM UTC
On July 24, 2026, our services experienced a minor disruption affecting users in Western North America due to a network performance incident with our upstream provider, Cloudflare. The incident occurred between approximately 11:24 UTC and 11:59 UTC. Cloudflare identified instability involving an infrastructure partner, implemented a fix, and subsequently confirmed the incident was resolved. Our services have been operating normally since the resolution. We apologize for any inconvenience caused. https://www.cloudflarestatus.com/incidents/p2pvdgpmw0ft
Minor February 12, 2026 Degraded performance - API 1h 5m section-270170 (Voicenotes API), section-270170 (Voicenotes API)
Started Feb 12, 2026, 03:29 PM UTC· resolved Feb 12, 2026, 04:34 PM UTC
- investigating Feb 12, 2026, 03:29 PM UTC
We are currently experiencing degraded performance on our API, resulting in an increased rate of 504 Gateway Timeout responses. This may cause intermittent request failures or delayed responses for some users. Our engineering team is actively investigating the root cause and working to restore normal service as quickly as possible.
- resolved Feb 12, 2026, 04:34 PM UTC
The API service experienced degraded performance due to a significant buildup in internal processing queues. The high number of pending requests caused increased response times, which in turn led to elevated 504 Gateway Timeout errors. The backlog has now been cleared, and API response times have returned to normal levels. We are continuing to monitor the system to ensure stability and to prevent recurrence.
Major November 18, 2025 App, Website, & API Availability Issues 18h 57m section-270170 (Voicenotes), section-270170 (Voicenotes API), section-270170 (Voicenotes Pages), section-270170 (Voicenotes API) and 1 more
Started Nov 18, 2025, 11:33 AM UTC· resolved Nov 19, 2025, 06:30 AM UTC
- investigating Nov 18, 2025, 11:33 AM UTC
We are currently investigating an issue with our services that we believe is impacting customer experiences. Our team is has identified that is due to a global cloudflare outage and is working to remediate the problem and will follow up shortly with more details.
- resolved Nov 19, 2025, 06:30 AM UTC
We are resolving this incident, as we have now observed approximately 30 minutes of stable service availability and normal customer traffic patterns. Cloudflare has fully resolved the global outage, as reflected on their official status page. We have cleared the previously accumulated queues and verified that all services are functioning as expected.
- resolved Nov 19, 2025, 06:30 AM UTC
We are resolving this incident, as we have now observed approximately 30 minutes of stable service availability and normal customer traffic patterns. Cloudflare has fully resolved the global outage, as reflected on their official [status page](https://www.cloudflarestatus.com/incidents/8gmgl950y3h7). We have cleared the previously accumulated queues and verified that all services are functioning as expected.