Vizion Outage History
Vizion is up right nowPingoru has recorded 50 incidents for Vizion: 18 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 336 of 720 (47%) |
| May 2026 | 2 | 385 of 744 (52%) |
| June 2026 | 2 | 276 of 720 (38%) |
| July 2026 | 3 | 249 of 744 (33%) |
| August 2026 | 0 | 258 of 744 (35%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 591 (0%) |
Incidents, newest first
Critical June 2, 2025 Dongjin Connection Disruption 4d 1h Dongjin
Started Jun 02, 2025, 07:33 PM UTC· resolved Jun 06, 2025, 08:36 PM UTC
- investigating Jun 02, 2025, 07:33 PM UTC
We are currently investigating this issue.
- identified Jun 02, 2025, 09:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 04, 2025, 06:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 06, 2025, 08:36 PM UTC
This incident has been resolved.
Major May 12, 2025 Automatic Carrier Identification (ACI) endpoint disruption 1d
Started May 12, 2025, 01:00 PM UTC· resolved May 13, 2025, 01:00 PM UTC
- resolved May 14, 2025, 03:41 PM UTC
References created using the API's Automatic Carrier Identification, or ACI, endpoint were being successfully created but not being processed to identify the supported carrier and track the container movements if supported after the latest API release on May 8th. The Engineering team was able to resolve an error related to ACI processing which caused the prolonged delays in processing those references. The hotfix was deployed before the end of the day on May 13th.
Major April 1, 2025 BNSF Connection Disruption 7d BNSF
Started Apr 01, 2025, 01:27 PM UTC· resolved Apr 08, 2025, 02:17 PM UTC
- investigating Apr 01, 2025, 01:27 PM UTC
Connectivity to BNSF is degraded and our team is investigating the cause. We will update this incident as soon as more information is available.
- resolved Apr 08, 2025, 02:17 PM UTC
This incident has been resolved.
Critical March 14, 2025 Incident with Vessel Trace - Request Timeouts 1d 20h Tracking API
Started Mar 14, 2025, 05:15 PM UTC· resolved Mar 16, 2025, 02:14 PM UTC
- identified Mar 14, 2025, 05:15 PM UTC
We are investigating a systems issue affecting our vessel trace endpoint. We will update this incident with further information as soon as possible.
- resolved Mar 16, 2025, 02:14 PM UTC
This incident has been resolved.
Major March 8, 2025 Hapag Lloyd Connection Disruption 2d 15h Hapag-Lloyd
Started Mar 08, 2025, 01:51 AM UTC· resolved Mar 10, 2025, 05:16 PM UTC
- investigating Mar 08, 2025, 01:51 AM UTC
Connectivity to Hapag Lloyd is degraded and our engineering teams are investigating the cause. We will update this incident as soon as more information is available.
- resolved Mar 10, 2025, 05:16 PM UTC
Connectivity has been restored. We are continuing to monitor for any further issues.
Critical January 20, 2025 Crowley Connection Disruption 24d Crowley
Started Jan 20, 2025, 07:08 PM UTC· resolved Feb 13, 2025, 08:00 PM UTC
- investigating Jan 20, 2025, 07:08 PM UTC
We are currently investigating this issue.
- resolved Mar 11, 2025, 05:30 PM UTC
This incident has been resolved.
Critical January 7, 2025 Regional Container Lines Connection Disruption 6d 19h Regional Container Lines
Started Jan 07, 2025, 08:45 PM UTC· resolved Jan 14, 2025, 04:24 PM UTC
- investigating Jan 07, 2025, 08:45 PM UTC
Connectivity to Regional Container Lines is degraded and our Engineering teams are currently investigating the cause. We will update this incident as soon as more information is available. Vizion references may still be created for Regional Container Lines shipments during this time and they will be processed for updates once connectivity has been restored.
- monitoring Jan 07, 2025, 10:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 14, 2025, 04:24 PM UTC
This incident has been resolved.
Critical January 7, 2025 Pacific International Line Connection Disruption 17d 3h Pacific International Line
Started Jan 07, 2025, 02:40 PM UTC· resolved Jan 24, 2025, 05:58 PM UTC
- investigating Jan 07, 2025, 02:40 PM UTC
Connectivity to Pacific International Line is degraded and our Engineering teams are currently investigating the cause. We will update this incident as soon as more information is available. Vizion references may still be created for Pacific International Line shipments during this time and they will be processed for updates once connectivity has been restored.
- resolved Jan 24, 2025, 05:58 PM UTC
This incident has been resolved. Tracking with this carrier had been temporarily disabled, but was decided to be re-enabled. Any existing references that were created or active during the disablement period will have continued their processing as long as they are still active.
Major January 7, 2025 CMA CGM Connection Disruption 6d 3h CMA CGM
Started Jan 07, 2025, 02:39 PM UTC· resolved Jan 13, 2025, 06:05 PM UTC
- investigating Jan 07, 2025, 02:39 PM UTC
Connectivity to CMA CGM is degraded and our Engineering teams are currently investigating the cause. We will update this incident as soon as more information is available. Vizion references may still be created for CMA CGM shipments during this time and they will be processed for updates once connectivity has been restored.
- investigating Jan 07, 2025, 02:53 PM UTC
We have downgraded this incident to a partial outage based on initial findings, and are continuing to investigate this issue.
- identified Jan 07, 2025, 10:11 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 08, 2025, 01:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 13, 2025, 06:05 PM UTC
This incident has been resolved.
Critical January 7, 2025 Yang Ming Connection Disruption 7d 1h Yang Ming
Started Jan 07, 2025, 02:38 PM UTC· resolved Jan 14, 2025, 04:09 PM UTC
- investigating Jan 07, 2025, 02:38 PM UTC
Connectivity to Yang Ming is degraded and our Engineering teams are currently investigating the cause. We will update this incident as soon as more information is available. Vizion references may still be created for Yang Ming shipments during this time and they will be processed for updates once connectivity has been restored.
- monitoring Jan 07, 2025, 10:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 14, 2025, 04:09 PM UTC
This incident has been resolved.
Critical January 7, 2025 Wan Hai Connection Disruption 17d 6h Wan Hai
Started Jan 07, 2025, 02:37 PM UTC· resolved Jan 24, 2025, 08:43 PM UTC
- identified Jan 07, 2025, 02:37 PM UTC
Connectivity to Wan Hai is degraded and our Engineering teams are currently testing a fix for the connection. We will update this incident as soon as more information is available. Vizion references may still be created for Wan Hai shipments during this time and they will be processed for updates once connectivity has been restored.
- identified Jan 07, 2025, 10:11 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 07, 2025, 10:12 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 21, 2025, 06:32 PM UTC
Success rates were still not within acceptable bounds, and our Engineering team has released additional fixes to restore this connection. Engineering and Support will monitor this incident further to confirm if the latest changes resolve the issue.
- resolved Jan 24, 2025, 08:43 PM UTC
This incident has been resolved.
Notice December 21, 2024 Automatic carrier identification (ACI) disruption –
Started Dec 21, 2024, 05:00 AM UTC· resolved Dec 21, 2024, 05:00 AM UTC
- resolved Jan 15, 2025, 06:38 PM UTC
Automatic carrier identification (ACI) references were not being processed beginning on December 21, 2024 through January 7, 2025 due to urgent maintenance of a carrier connection by the Engineering team. This disruption was not intended to persist across multiple days, and was resolved in the early afternoon (U.S. Pacific time) on January 7th. The Support team is working on reprocessing any references created during this timeframe in order to determine the supported carrier for the provided container ID and begin tracking the container if data is able to be found. We apologize for any inconvenience caused to users who make use of the ACI endpoint of the Vizion API. If there are any questions about this incident, please reach out to [email protected].
Minor December 5, 2024 PIL - Degraded connectivity 6d Pacific International Line
Started Dec 05, 2024, 06:25 PM UTC· resolved Dec 11, 2024, 06:36 PM UTC
- identified Dec 05, 2024, 06:25 PM UTC
Connectivity to Pacific International Lines is degraded and our engineering teams are currently investigating the cause. We will update this incident as soon as more information is available. Vizion references may still be created for PIL shipments during this time and they will be processed for updates once connectivity has been restored.
- identified Dec 05, 2024, 06:26 PM UTC
We are continuing to work on a fix for this issue.
- resolved Dec 11, 2024, 06:36 PM UTC
This incident has been resolved.
Notice November 12, 2024 AIS service disruption –
Started Nov 12, 2024, 05:00 AM UTC· resolved Nov 12, 2024, 05:00 AM UTC
- resolved Nov 15, 2024, 06:29 PM UTC
AIS events were not being received beginning on November 12, 2024 and through November 13, 2024. Connection has been restored on November 14th. The Engineering team is backfilling vessel events from the 12th and 13th into references that were affected. Any missing milestones should be available by early next week if not already received.
Minor October 28, 2024 OOCL - Degraded connectivity 13d 20h OOCL
Started Oct 28, 2024, 07:16 PM UTC· resolved Nov 11, 2024, 03:25 PM UTC
- investigating Oct 28, 2024, 07:16 PM UTC
We are currently investigating this issue.
- resolved Nov 11, 2024, 03:25 PM UTC
This incident has been resolved.