Upheal Outage History
Upheal is up right nowPingoru has recorded 20 incidents for Upheal: 20 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 3 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 1 of 744 (0%) |
| September 2026 | 1 | 2 of 720 (0%) |
| October 2026 | 2 | 1 of 583 (0%) |
Incidents, newest first
Major October 20, 2026 Integration API is down 4m section-178595 (Integration API)
Started Oct 20, 2026, 10:59 AM UTC· resolved Oct 20, 2026, 11:04 AM UTC
- investigating Oct 20, 2026, 10:59 AM UTC
Integration API went down.
- resolved Oct 20, 2026, 11:04 AM UTC
Integration API recovered.
Minor October 16, 2026 Zoom recordings delayed 56m section-176274 (Web Application at https://app.upheal.io)
Started Oct 16, 2026, 02:45 PM UTC· resolved Oct 16, 2026, 03:41 PM UTC
- investigating Oct 16, 2026, 02:45 PM UTC
Sessions recorded through our Zoom integration are not being created right now. Recordings are safe, and our engineering team is working on a fix.
- resolved Oct 16, 2026, 03:41 PM UTC
Sessions recorded through our Zoom integration are being created normally again. All affected recordings have been processed. We apologize for the inconvenience.
Minor September 9, 2026 Notes generation delay 2h 17m section-176274 (Web Application at https://app.upheal.io), section-176274 (Web Application at https://app.upheal.io)
Started Sep 09, 2026, 06:34 PM UTC· resolved Sep 09, 2026, 08:51 PM UTC
- investigating Sep 09, 2026, 06:34 PM UTC
Some notes generation is delayed. We are working on a fix.
- resolved Sep 09, 2026, 08:51 PM UTC
We have deployed a fix and don't see the issue anymore. We are now working through the backlog of delayed notes.
Major August 25, 2026 Website at https://upheal.io is down 36m section-176274 (Website at https://upheal.io), section-176274 (Website at https://upheal.io)
Started Aug 25, 2026, 09:22 PM UTC· resolved Aug 25, 2026, 09:58 PM UTC
- investigating Aug 25, 2026, 09:22 PM UTC
Website at https://upheal.io went down.
- resolved Aug 25, 2026, 09:58 PM UTC
Website at https://upheal.io recovered.
Major June 9, 2026 API is down 1h 7m section-176274 (API), section-178595
Started Jun 09, 2026, 10:43 AM UTC· resolved Jun 09, 2026, 11:51 AM UTC
- investigating Jun 09, 2026, 10:43 AM UTC
API went down.
- resolved Jun 09, 2026, 11:51 AM UTC
API recovered.
Minor April 29, 2026 Notes processing time is slower than usual 1h 29m section-176274 (Web Application at https://app.upheal.io), section-178595 (Integration API), section-176274 (Web Application at https://app.upheal.io), section-178595 (Integration API)
Started Apr 29, 2026, 04:42 PM UTC· resolved Apr 29, 2026, 06:11 PM UTC
- investigating Apr 29, 2026, 04:42 PM UTC
Our engineering team is addressing the issue
- resolved Apr 29, 2026, 06:11 PM UTC
The processing is back to normal.
Major April 25, 2026 Some services are down 53m section-176274 (Web Application at https://app.upheal.io), section-176274 (Web Application at https://app.upheal.io)
Started Apr 25, 2026, 10:42 AM UTC· resolved Apr 25, 2026, 11:36 AM UTC
- investigating Apr 25, 2026, 10:42 AM UTC
Web Application at https://app.upheal.io went down.
- resolved Apr 25, 2026, 11:36 AM UTC
Application is back up
Major April 10, 2026 Slow down in notes generation 48m section-176274 (Web Application at https://app.upheal.io), section-178595 (Integration API), section-176274 (Web Application at https://app.upheal.io), section-178595 (Integration API)
Started Apr 10, 2026, 08:53 PM UTC· resolved Apr 10, 2026, 09:41 PM UTC
- investigating Apr 10, 2026, 08:53 PM UTC
Note generation is slowed down. Our engineering is addressing the issue.
- resolved Apr 10, 2026, 09:41 PM UTC
All affected notes are generated now.
Minor March 12, 2026 We detected slowness in the web and API responses 7m section-176274 (Web Application at https://app.upheal.io), section-178595 (Integration API), section-176274 (Web Application at https://app.upheal.io), section-178595 (Integration API)
Started Mar 12, 2026, 08:13 PM UTC· resolved Mar 12, 2026, 08:20 PM UTC
- investigating Mar 12, 2026, 08:13 PM UTC
Our engineering team is working on remediations
- resolved Mar 12, 2026, 08:20 PM UTC
The situation is back to normal
Minor March 10, 2026 Slower response times in the web app 15m section-176274 (Web Application at https://app.upheal.io), section-178595 (Integration API), section-176274 (Web Application at https://app.upheal.io), section-178595 (Integration API)
Started Mar 10, 2026, 07:19 PM UTC· resolved Mar 10, 2026, 07:34 PM UTC
- investigating Mar 10, 2026, 07:19 PM UTC
Our monitoring is showing slower response times in the web application. Our engineering team is working on taking the performance back to normal.
Major December 22, 2025 Web Application at https://... 3m section-176274 (Web Application at https://app.upheal.io)
Started Dec 22, 2025, 03:57 PM UTC· resolved Dec 22, 2025, 04:00 PM UTC
- investigating Dec 22, 2025, 03:57 PM UTC
Web Application at https://app.upheal.io went down.
Major December 5, 2025 Website at https://upheal.i... 5h 47m section-176274 (Website at https://upheal.io), section-178595
Started Dec 05, 2025, 08:54 AM UTC· resolved Dec 05, 2025, 02:41 PM UTC
- investigating Dec 05, 2025, 08:54 AM UTC
Website at https://upheal.io went down.
Minor November 26, 2025 Session processing delayed 42m section-176274 (Web Application at https://app.upheal.io), section-176274 (Website at https://upheal.io), section-178595, section-178595 (Integration API)
Started Nov 26, 2025, 03:34 PM UTC· resolved Nov 26, 2025, 04:16 PM UTC
- investigating Nov 26, 2025, 03:34 PM UTC
We are currently experiencing degradation in processing times and working towards a resolution.
Minor November 13, 2025 Delayed session processing 3h 46m section-176274 (Web Application at https://app.upheal.io), section-178595 (Integration API)
Started Nov 13, 2025, 08:15 PM UTC· resolved Nov 14, 2025, 12:01 AM UTC
- investigating Nov 13, 2025, 08:15 PM UTC
Our monitoring detected that the processing of some sessions could be delayed. There is no loss of data and our team is looking how to get the speed to normal levels