Triton Digital Outage History

Triton Digital is up right now

Pingoru has recorded 95 incidents for Triton Digital: 92 in the last 12 months and 18 in the last 90 days.

Source: status.tritondigital.com

95incidents recorded
92last 12 months
18last 90 days
3 daystypical duration
Incidents per month
01020AprMayJunJulAugSepOct4
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct25%
Pingoru began tracking Triton Digital in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20268186 of 720 (26%)
May 202610374 of 744 (50%)
June 20267136 of 720 (19%)
July 20267490 of 744 (66%)
August 202611562 of 744 (75%)
September 2026366 of 720 (9%)
October 20264149 of 593 (25%)

Incidents, newest first

Major December 6, 2025 Streaming Issues in Europe 3h 37m Live Streaming Delivery

Started Dec 06, 2025, 01:19 PM UTC· resolved Dec 06, 2025, 04:57 PM UTC

  1. investigating Dec 06, 2025, 01:19 PM UTC

    We are investigating an issue with our streaming servers in Europe which is preventing streams to be delivered to listeners. Our team is working to redistribute streaming to other locations and unaffected Media Gateway instances. More information to come.

  2. investigating Dec 06, 2025, 01:51 PM UTC

    The issue was affecting only new connections to the Media Gateways. In order to apply corrective measure to the affected MGs, we need to move all traffic from them to healthy servers. This will cause a disconnection to existing listeners, who should reconnect quickly to new healthy instance. More information to come.

  3. monitoring Dec 06, 2025, 03:18 PM UTC

    Our team has applied mitigation measures and service is back to normal. The issue seems to have been cause by an unexpected situation in the MediaGateway when handling TimeShift mounts. We are looking into ways of handling such situations so they don't cause a cascading effect in the future. More information to come.

  4. resolved Dec 06, 2025, 04:57 PM UTC

    After several hours of monitoring, we confirm the issue has been fully resolved and all services are operating normally. Our preliminary analysis indicates the problem was caused by a combination of factors related to Timeshift technology, including a software bug, a race condition, and a configuration issue. These factors led certain servers to stop accepting new connections while maintaining existing listener sessions. Immediate corrective actions were implemented, and additional follow-up measures are scheduled for early next week to prevent recurrence. Thank you for your patience and understanding.

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Minor December 3, 2025 Royalty Reports missing performance results 7d 5h Royalty Reporting Metrics UI, Royalty Reporting Metrics UI, Royalty Reporting Metrics UI

Started Dec 03, 2025, 01:49 PM UTC· resolved Dec 10, 2025, 07:02 PM UTC

  1. investigating Dec 03, 2025, 01:49 PM UTC

    Good morning. We are currently investigating an issue affecting the Royalty reports. Performance results are not appearing from November 19th onward. We will provide an update as soon as we have more information.

  2. identified Dec 04, 2025, 07:33 PM UTC

    The issue has been identified. Our team is working to restore the missing data. More information to come.

  3. monitoring Dec 08, 2025, 09:23 PM UTC

    A fix has been applied, Data has been restored. Royalty Reporting data should be available under normal data delays. We will monitor the situation closely.

  4. resolved Dec 10, 2025, 07:02 PM UTC

    This incident is considered resolved.

Read the full incident report →

Minor November 24, 2025 Avails/Forecasting UI - not reflecting flights created or updated since Nov 21 1d TAP Reporting - Inventory Availability Forecasting, TAP Reporting - Inventory Availability Forecasting, TAP Reporting - Inventory Availability Forecasting

Started Nov 24, 2025, 02:01 PM UTC· resolved Nov 25, 2025, 02:12 PM UTC

  1. identified Nov 24, 2025, 02:01 PM UTC

    Avails/Forecasting UI are currently not reflecting flights created or updated since Friday Nov 21. A fix is in progress, and updates will resume once processing is restored. The team is focus on solving the problem, we will keep you posted on progress.

  2. monitoring Nov 25, 2025, 08:55 AM UTC

    The fix has been implemented and we are monitoring the results.

  3. resolved Nov 25, 2025, 02:12 PM UTC

    This incident is now resolved.

Read the full incident report →

Minor November 21, 2025 Missing data on November 19th in TAP Explore (Creatives, Sell-Thru-Rate and Sweepers) 4h 36m TAP Explore, TAP Explore, TAP Explore

Started Nov 21, 2025, 07:08 PM UTC· resolved Nov 21, 2025, 11:44 PM UTC

  1. investigating Nov 21, 2025, 07:08 PM UTC

    We are currently investigating missing data for Nov 19th in TAP Explore for the following report types: - Creatives - Sell-Thru-Rate - Sweepers More information to come.

  2. monitoring Nov 21, 2025, 11:44 PM UTC

    Data is now available for November 19th. Data availability is now back to normal We will be monitoring the situation closely.

  3. resolved Nov 21, 2025, 11:44 PM UTC

    This issue is considered resolved.

Read the full incident report →

Minor November 21, 2025 Manadge (TAP Programmatic Analytics Dashboard) - Data delayed 3d 7h Manadge (TAP Programmatic Analytics Dashboard), Manadge (TAP Programmatic Analytics Dashboard), Manadge (TAP Programmatic Analytics Dashboard)

Started Nov 21, 2025, 02:35 PM UTC· resolved Nov 24, 2025, 09:42 PM UTC

  1. investigating Nov 21, 2025, 02:35 PM UTC

    We are currently investigating an issue affecting the data processing flow, impacting Manadge (TAP Programmatic Analytics Dashboard). Due to this issue, the data displayed in Manadge is delayed; only data from selected time intervals is currently available. More information to come.

  2. resolved Nov 24, 2025, 09:42 PM UTC

    The missing data has been reprocessed and data flow to Manadge is once again processing under normal parameters. This incident is considered resolved.

Read the full incident report →

Minor November 19, 2025 TAP UI and Forecasting errors impacting station filters 2d 4h TAP UI, TAP UI, TAP UI, TAP Reporting - Inventory Availability Forecasting and 5 more

Started Nov 19, 2025, 09:59 AM UTC· resolved Nov 21, 2025, 02:39 PM UTC

  1. investigating Nov 19, 2025, 09:59 AM UTC

    We are currently investigating issues impacting TAP UI and Forecasting. You might experience errors when trying to target Sub-publisher or Station/Podcast Market in TAP UI or when using the Station filter in Forecasting. More information to come.

  2. monitoring Nov 19, 2025, 03:32 PM UTC

    The issue has been identified and a fix has been applied. Users should no longer be getting errors when using TAP UI and Forecasting. We are currently monitoring to ensure everything remains stable.

  3. resolved Nov 21, 2025, 02:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025 Errors trying to load Omny services or play audio 1d 3h Omny Studio Management Portal, Omny Studio Management Portal, Omny Studio Management Portal, Omny Studio Management API and 5 more

Started Nov 18, 2025, 12:05 PM UTC· resolved Nov 19, 2025, 03:33 PM UTC

  1. investigating Nov 18, 2025, 12:05 PM UTC

    We are aware of an issue with a third party service provider that is impacting access to all Omny services, including the CMS UI, omny.fm and audio playback. We are monitoring closely and further details will be provider as they become available

  2. identified Nov 18, 2025, 02:14 PM UTC

    Our partner Cloudflare are continuing to work through their outage. More information can be found by visiting their status page: https://www.cloudflarestatus.com Access to Omny and Omny.fm is unreliable at the moment as they continue to work through their issues. More information to come.

  3. identified Nov 18, 2025, 04:23 PM UTC

    Service has been restored to the Omny CSM as well as Omny.fm. We continue to work on restoring recording agent services following the Cloudflare issues. Cloudflare's incident is still open and so there may be future service interruptions as they work through their issues. More information to come.

  4. monitoring Nov 18, 2025, 05:31 PM UTC

    Omny services have returned to normal. Recording agents are now back to operating normally. Cloudflare’s incident is still open and so we will continue to monitor their progress. More information to come.

  5. monitoring Nov 18, 2025, 08:19 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Nov 19, 2025, 03:33 PM UTC

    Cloudflare have closed their incident and we confirm that Omny, Omny API, Omny.fm are working under normal operating parameters. This incident is considered resolved.

Read the full incident report →

Minor November 7, 2025 TAP not displaying On Track Indicator 2d 18h TAP UI, TAP UI, TAP UI

Started Nov 07, 2025, 09:16 PM UTC· resolved Nov 10, 2025, 04:07 PM UTC

  1. investigating Nov 07, 2025, 09:16 PM UTC

    We are investigating an issue preventing Tap from displaying the OTI data, which will show an error instead. We are actively working on restoring this functionality. This incident is not affecting ad delivery. More information to come.

  2. monitoring Nov 07, 2025, 09:36 PM UTC

    A fix has been applied. Users should once again be able to see OTI data. We will be monitoring the situation closely.

  3. resolved Nov 10, 2025, 04:07 PM UTC

    This incident is considered resolved.

Read the full incident report →

Major November 7, 2025 TAP UI access refused 2d 20h TAP UI, TAP UI, TAP UI

Started Nov 07, 2025, 07:57 PM UTC· resolved Nov 10, 2025, 04:07 PM UTC

  1. investigating Nov 07, 2025, 07:57 PM UTC

    We are investigating an issue where certain users are unable to log into TAP. Those users will see a message saying they are not authorized to access TAP when they have valid users and credentials to do so. Our team is actively seeking a solution. More information to come.

  2. monitoring Nov 07, 2025, 08:26 PM UTC

    A fix has been applied. Users should once again be able to access TAP without issues. We will be monitoring the situation closely.

  3. resolved Nov 10, 2025, 04:07 PM UTC

    This incident is considered resolved.

Read the full incident report →

Minor November 7, 2025 Network issue at our São Paulo data centre 4h 34m Live Streaming Delivery - East, Live Streaming Delivery - West

Started Nov 07, 2025, 01:51 AM UTC· resolved Nov 07, 2025, 06:25 AM UTC

  1. identified Nov 07, 2025, 01:51 AM UTC

    We have identified a network issue affecting services coming out of our São Paulo data centre. We are working on implementing mitigation measure. More information to come

  2. resolved Nov 07, 2025, 06:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 30, 2025 Avails / Forecasting UI errors and API 500 errors 14d 21h TAP Reporting - Inventory Availability Forecasting, TAP Reporting - Inventory Availability Forecasting, TAP Reporting - Inventory Availability Forecasting

Started Oct 30, 2025, 05:26 PM UTC· resolved Nov 14, 2025, 02:57 PM UTC

  1. investigating Oct 30, 2025, 05:26 PM UTC

    We continue to experience unusual levels of errors in the Avails / Forecasting UI and API. We are actively working on mitigation measures. More information to come.

  2. monitoring Oct 31, 2025, 05:44 PM UTC

    Our latest mitigation efforts are proving to be successful. Errors have been dramatically reduced. We will continue to monitor the situation closely.

  3. investigating Nov 04, 2025, 03:24 PM UTC

    We are experiencing unusual levels of errors in the Avails / Forecasting UI and API. We are actively working on mitigation measures. More information to come.

  4. identified Nov 05, 2025, 08:40 PM UTC

    We have put preliminary mitigation measures in place and are working on implementing a fix. More information to come.

  5. monitoring Nov 07, 2025, 07:43 PM UTC

    Our latest mitigation efforts are proving to be successful. Forecasting API errors are now back to stable operating parameters. We will monitor the situation closely.

  6. resolved Nov 14, 2025, 02:57 PM UTC

    This incident is considered resolved.

Read the full incident report →

Notice October 27, 2025 Avails API / Forecasting errors 19h 7m TAP Reporting - Inventory Availability Forecasting, TAP Reporting - Inventory Availability Forecasting, TAP Reporting - Inventory Availability Forecasting

Started Oct 27, 2025, 07:45 PM UTC· resolved Oct 28, 2025, 02:52 PM UTC

  1. investigating Oct 27, 2025, 07:45 PM UTC

    We are currently investigating an issue where users may experience errors when running Forecasting queries in the UI and also getting 500 errors when sending API queries to the avails API. Our team is investigating the issue. More information to come.

  2. monitoring Oct 27, 2025, 08:42 PM UTC

    Our latest mitigation efforts are proving to be successful. Forecasting API errors are now back to stable operating parameters. We will monitor the situation closely.

  3. resolved Oct 28, 2025, 02:52 PM UTC

    This incident is considered resolved.

Read the full incident report →

Minor October 27, 2025 Metrics UI not displaying Total Measurement for some users (intermittent) 1d 1h Webcast Metrics UI, Webcast Metrics UI, Webcast Metrics UI

Started Oct 27, 2025, 05:20 PM UTC· resolved Oct 28, 2025, 07:06 PM UTC

  1. investigating Oct 27, 2025, 05:20 PM UTC

    We are investigating an issue with the Metrics UI where some users are not being shown the Total Measurements sub sections of the Metrics UI. Users are instructed to log out, close their browsers and try again as this issue seems to be intermittent. More information to come.

  2. monitoring Oct 28, 2025, 02:55 PM UTC

    The cause fo the issue was found and a fix was applied a moment ago. Users should now be seeing the Total Measurement sub section consistently if they have been granted access to it. We will be monitoring the situation closely.

  3. resolved Oct 28, 2025, 07:06 PM UTC

    This incident is considered resolved.

Read the full incident report →

Minor October 27, 2025 Metrics UI redirect to Realtime 3h 20m TAP UI, TAP Explore, TAP UI, TAP UI and 8 more

Started Oct 27, 2025, 03:10 PM UTC· resolved Oct 27, 2025, 06:31 PM UTC

  1. identified Oct 27, 2025, 03:10 PM UTC

    We have identified an issue with the Metrics UI which is preventing deep linking from taking users directly to a sub section of the Metrics UI. Users are being taken by default to the Realtime Metrics section despite trying to reach another sub section. This also affects the redirect to the TAP creative report button in flights. We are actively researching a fix. More information to come.

  2. resolved Oct 27, 2025, 06:31 PM UTC

    A fix has been applied and deep linking is working as intended. Tap users should now also be able to be taken to the Creative report normally from the TAP UI. This incident is considered resolved.

Read the full incident report →

Minor October 27, 2025 Manadge (TAP Programmatic Analytics Dashboard) - Widgets data not loading 1d 6h Manadge (TAP Programmatic Analytics Dashboard), Manadge (TAP Programmatic Analytics Dashboard), Manadge (TAP Programmatic Analytics Dashboard)

Started Oct 27, 2025, 08:23 AM UTC· resolved Oct 28, 2025, 02:53 PM UTC

  1. investigating Oct 27, 2025, 08:23 AM UTC

    We are currently investigating an issue impacting (TAP Programmatic Analytics Dashboard), where users may experience issues with data not loading on some widgets in their workspace.

  2. monitoring Oct 27, 2025, 01:02 PM UTC

    A fix has been implemented. Data is now being displayed. We are monitoring the results.

  3. resolved Oct 28, 2025, 02:53 PM UTC

    This incident is considered resolved.

Read the full incident report →

Minor October 24, 2025 Podcast time based Frequency Capping 11d Podcast Ad Delivery, Podcast Ad Delivery, Podcast Ad Delivery

Started Oct 24, 2025, 03:25 PM UTC· resolved Nov 04, 2025, 03:41 PM UTC

  1. investigating Oct 24, 2025, 03:25 PM UTC

    We are currently investigating an issue affecting time-based frequency capping (hour/day/week/lifetime) for podcast ad delivery. Some flights may not be enforcing these caps as expected. Our team is actively working to identify the root cause and will provide further updates as soon as more information is available. More information to come.

  2. identified Oct 27, 2025, 01:16 PM UTC

    We have identified a bug affecting podcast ad delivery that prevents time-based frequency capping (hour/day/week/lifetime) from being correctly applied. As a result, some listeners may have received the same ad more times than intended. Our team has investigated the issue and is actively deploying a fix. Once resolved, time-based capping will work as expected for podcast campaigns. We appreciate your patience. More information to come.

  3. monitoring Oct 28, 2025, 07:08 PM UTC

    Our team has applied a fix. Time-based frequency capping (hour/day/week/lifetime) should now be properly applied for podcast ad delivery. We are closely monitoring the situation.

  4. resolved Nov 04, 2025, 03:41 PM UTC

    This incident is considered resolved.

Read the full incident report →

Notice October 22, 2025 Webcast Metrics - New User Access 2d 2h Webcast Metrics UI, Webcast Metrics UI, Webcast Metrics UI

Started Oct 22, 2025, 01:19 PM UTC· resolved Oct 24, 2025, 03:48 PM UTC

  1. identified Oct 22, 2025, 01:19 PM UTC

    We have identified an issue in our back end which is preventing us from granting access to new Webcast Metrics users as well as modifying access details for existing users. We are working on. fixing this issue as soon as we can. Once this incident is closed, our support team will be able to process all pending access requests. More information to come.

  2. resolved Oct 24, 2025, 03:48 PM UTC

    The cause of the issue was found to be a mechanism related to a new User Management feature for WCM. As part of the solution, we decided to fast track the deployment of the feature, which allows our clients to independently manage WCM access via the Settings UI. Details of the new feature as well as instruction on how to grant WCM access can be found here: https://help.tritondigital.com/docs/triton-user-management#webcast-metrics-wcm This incident is considered resolved.

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Minor October 20, 2025 Multiple services impacted by cloud provider incident 1d 12h Podcast Delivery, Podcast Delivery, Podcast Delivery, Live Streaming Ad Delivery and 23 more

Started Oct 20, 2025, 08:46 AM UTC· resolved Oct 21, 2025, 09:00 PM UTC

  1. investigating Oct 20, 2025, 08:46 AM UTC

    We are aware of an open incident with one of our cloud providers that is impacting some of our services. We continue to investigate to confirm the extent of the impact.

  2. investigating Oct 20, 2025, 09:08 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 20, 2025, 11:41 PM UTC

    While the cloud provider incident is now resolved we continue to monitor for any impact

  4. monitoring Oct 21, 2025, 09:00 PM UTC

    Our cloud provider's services are back to normal and all services have been restored to normal operating parameters. This incident is considered resolved.

  5. resolved Oct 21, 2025, 09:00 PM UTC

    This incident has been resolved.

Read the full incident report →