Thomson Reuters Legaltech Platform Outage History
Thomson Reuters Legaltech Platform is up right nowPingoru has recorded 159 incidents for Thomson Reuters Legaltech Platform: 158 in the last 12 months and 31 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 39 | 644 of 720 (89%) |
| May 2026 | 14 | 59 of 744 (8%) |
| June 2026 | 11 | 370 of 720 (51%) |
| July 2026 | 9 | 65 of 744 (9%) |
| August 2026 | 8 | 43 of 744 (6%) |
| September 2026 | 12 | 16 of 720 (2%) |
| October 2026 | 9 | 20 of 594 (3%) |
Incidents, newest first
Notice October 20, 2025 Multiple application issues: Third-party vendor issue 6h 3m Practical Law US, CLEAR, CoCounsel Core - US, CoCounsel Drafting and 5 more
Started Oct 20, 2025, 03:01 PM UTC· resolved Oct 20, 2025, 09:04 PM UTC
- investigating Oct 20, 2025, 03:01 PM UTC
Based on our monitoring checks and internal testing, we are aware that some users are experiencing issues when accessing certain Thomson Reuters solutions and services. We have determined these issues are being caused by a widespread third-party cloud service provider - affecting multiple customers, including us. Following escalation of the issues with the vendor, we are seeing recovery across our products, applications, and services, with access to several now fully restored. We continue to monitor, and we will provide updates as new information becomes available.
- investigating Oct 20, 2025, 04:01 PM UTC
We are continuing to investigate this issue.
- resolved Oct 20, 2025, 09:04 PM UTC
This incident has been resolved.