Tenable incident

Tenable Vulnerability Management: Scan Processing Delays

Major Resolved View vendor source →

Tenable experienced a major incident on September 25, 2026 affecting BR01 and US-1A and 1 more component, lasting 5d 6h. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2026, 05:18 PM UTC
Resolved
Sep 30, 2026, 11:48 PM UTC
Duration
5d 6h
Detected by Pingoru
Sep 25, 2026, 05:18 PM UTC

Affected components

BR01US-1AUS-2AUS-4AUS-5AUS08GOV01

Update timeline

  1. investigating Sep 25, 2026, 05:18 PM UTC

    We are aware of and actively investigating issues with latency leading to scan processing delays for certain users. We will provide periodic updates as our engineers continue working on this issue.

  2. investigating Sep 25, 2026, 06:59 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 25, 2026, 07:33 PM UTC

    We are continuing to investigate this issue.

  4. identified Sep 25, 2026, 09:16 PM UTC

    We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

  5. identified Sep 26, 2026, 06:19 AM UTC

    Our engineering team is continuing to work on a fix for this issue.

  6. identified Sep 26, 2026, 09:25 AM UTC

    Our engineering team is continuing to work on a fix for this issue.

  7. monitoring Sep 26, 2026, 12:05 PM UTC

    We have implemented a fix for the issue and are monitoring.

  8. investigating Sep 28, 2026, 09:51 AM UTC

    We are aware of and actively investigating issues with latency leading to scan processing delays for certain users. We will provide periodic updates as our engineers continue working on this issue.

  9. investigating Sep 29, 2026, 08:03 AM UTC

    We are continuing to investigate this issue.

  10. monitoring Sep 30, 2026, 06:39 AM UTC

    We have implemented a fix for the issue and are monitoring the recovery.

  11. resolved Sep 30, 2026, 11:48 PM UTC

    The issue has been resolved. We are sorry for the disruption and inconvenience.