Tenable incident

Tenable One: Users may experience login issues

Major Resolved View vendor source →

Tenable experienced a major incident on September 9, 2026 affecting mssp-us-1 (us07) and us08 and 1 more component, lasting 19h 52m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 04:12 AM UTC
Resolved
Sep 10, 2026, 12:04 AM UTC
Duration
19h 52m
Detected by Pingoru
Sep 09, 2026, 04:12 AM UTC

Affected components

mssp-us-1 (us07)us08ca01fra

Update timeline

  1. investigating Sep 09, 2026, 04:12 AM UTC

    We are aware of and actively investigating issue that are impacting login for users. We will provide periodic updates as our engineers continue working on this issue.

  2. monitoring Sep 09, 2026, 05:08 AM UTC

    We have implemented a fix for the issue and are monitoring the recovery.

  3. monitoring Sep 09, 2026, 05:11 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Sep 09, 2026, 09:54 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 10, 2026, 12:04 AM UTC

    The issue has been resolved. We are sorry for the disruption and inconvenience.