Tekla Outage History
Tekla major outage · 1 active incident View live status →Pingoru has recorded 26 incidents for Tekla: 26 in the last 12 months and 26 in the last 90 days.
Incidents, newest first
Major October 21, 2026 Service Interruption on EMS v4 5m
Started Oct 21, 2026, 09:22 AM UTC· resolved Oct 21, 2026, 09:28 AM UTC
- identified Oct 21, 2026, 09:22 AM UTC
Dear Cloud User, We have detected an issue with the below service(s). This may impact the ability to successfully log into the product. We are working on a fix with high priority.
- resolved Oct 21, 2026, 09:28 AM UTC
Dear Cloud User, We have resolved the issues with the service(s) below. We apologize for any inconvenience this may have caused.
Major October 18, 2026 Service Interruption on AXP 2d 10h
Started Oct 18, 2026, 06:35 AM UTC· resolved Oct 20, 2026, 04:44 PM UTC
- identified Oct 18, 2026, 06:35 AM UTC
Dear Cloud User, We have detected an issue with the below service(s). This may impact the ability to successfully log into the product. We are working on a fix with high priority.
- resolved Oct 20, 2026, 04:44 PM UTC
Dear Customer, Service Interruption Affecting Service(s): AXP Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Major October 7, 2026 Performance issues on Tekla Model Sharing 1d 3h Tekla Model Sharing Services, Tekla Model Sharing - API Service, Tekla Model Sharing - Management Console, Tekla Model Sharing - Management Console and 8 more
Started Oct 07, 2026, 05:27 AM UTC· resolved Oct 08, 2026, 08:36 AM UTC
- investigating Oct 07, 2026, 05:27 AM UTC
We are currently investigating some performance issues on Tekla Model Sharing
- investigating Oct 07, 2026, 09:23 AM UTC
Customers are experiencing connection issues, slow performance, or inability to open/write-out shared models. Our team is actively resolving the index issue. We will share a timeline for completion as soon as more information becomes available.
- investigating Oct 07, 2026, 02:03 PM UTC
The management console data visibility issue has been resolved, and the console is now re-enabled. We are still actively working to fix the ongoing slowness with model sharing operations (no ETA at this time).
- investigating Oct 08, 2026, 05:35 AM UTC
Our team is continuing to work on resolving the ongoing slowness with model sharing operations. We will provide our next update by 09:00 UTC.
- resolved Oct 08, 2026, 08:36 AM UTC
The ongoing slowness with model sharing operations has been fully resolved, and all Tekla Model Sharing services are now operating normally. Thank you for your patience while our team worked to fix this issue.
Major September 21, 2026 Service Interruption on Tekla Online Licensing / Online Profile Service 2h 36m Authentication and Online Licensing, Online Profile, Authentication and Online Licensing, Online Profile and 4 more
Started Sep 21, 2026, 12:35 PM UTC· resolved Sep 21, 2026, 03:11 PM UTC
- resolved Sep 21, 2026, 12:35 PM UTC
Dear Customer, Our team is investigating an issue on the following service(s): Tekla Online Licensing / Online Profile Due to this issue, users may experience issues starting to use Tekla products. We sincerely apologize for the service interruption and will provide further updates as soon as possible.
- resolved Sep 21, 2026, 03:11 PM UTC
Dear Customer, Service Interruption Affecting Service(s): Tekla Online Licensing / Online Profile Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.