Split Outage History
Split is up right nowPingoru has recorded 123 incidents for Split: 123 in the last 12 months and 45 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 20 | 33 of 720 (5%) |
| May 2026 | 25 | 199 of 744 (27%) |
| June 2026 | 15 | 193 of 720 (27%) |
| July 2026 | 17 | 97 of 744 (13%) |
| August 2026 | 10 | 41 of 744 (6%) |
| September 2026 | 23 | 129 of 720 (18%) |
| October 2026 | 13 | 19 of 744 (3%) |
| November 2026 | 0 | 0 of 19 (0%) |
Incidents, newest first
Notice October 28, 2026 Intermittent CI Pipeline using VM Runner slowness and errors –
Started Oct 28, 2026, 05:10 PM UTC· resolved Oct 28, 2026, 05:10 PM UTC
- resolved Oct 28, 2026, 05:10 PM UTC
Starting 10/28/2026 10:10 AM CI jobs on internal VM runners intermittently hung or expired without logs, affecting some customers in prod1/2. The resolution is to upgrade the new runner version https://github.com/drone-runners/drone-runner-aws/releases/tag/v1.0.0-rc.318 (Docker image: drone/drone-runner-aws:1.0.0-rc.318)
Minor October 27, 2026 We are currently seeing delegate selection issue for VM infra executions 2h 31m
Started Oct 27, 2026, 07:52 PM UTC· resolved Oct 27, 2026, 10:24 PM UTC
- investigating Oct 27, 2026, 07:52 PM UTC
We are currently investigating this issue.
- investigating Oct 27, 2026, 07:58 PM UTC
CI pipelines on VM infrastructure are failing at the Initialize step because the task goes to a delegate outside the intended pool
- identified Oct 27, 2026, 09:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 27, 2026, 10:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 27, 2026, 10:24 PM UTC
This incident has been resolved.
Minor October 19, 2026 Degraded performance on prod4 34m
Started Oct 19, 2026, 07:46 AM UTC· resolved Oct 19, 2026, 08:21 AM UTC
- investigating Oct 19, 2026, 07:46 AM UTC
We are currently investigating this issue.
- monitoring Oct 19, 2026, 08:02 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Oct 19, 2026, 08:02 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 19, 2026, 08:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 19, 2026, 08:21 AM UTC
This incident has been resolved.
Minor October 15, 2026 Degraded performance in UI execution graph in prod3 17m
Started Oct 15, 2026, 10:10 AM UTC· resolved Oct 15, 2026, 10:27 AM UTC
- investigating Oct 15, 2026, 10:10 AM UTC
We are currently investigating this issue.
- identified Oct 15, 2026, 10:10 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 15, 2026, 10:27 AM UTC
This incident has been resolved.
Minor October 15, 2026 Degraded performance in UI execution graph in prod3 11m
Started Oct 15, 2026, 08:04 AM UTC· resolved Oct 15, 2026, 08:15 AM UTC
- investigating Oct 15, 2026, 08:04 AM UTC
We are currently investigating this issue.
- identified Oct 15, 2026, 08:05 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 15, 2026, 08:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 15, 2026, 08:15 AM UTC
This incident has been resolved.
Minor October 13, 2026 Prod1: Intermittent issue with IACM stages in some pipelines 3h 23m
Started Oct 13, 2026, 01:06 AM UTC· resolved Oct 13, 2026, 04:29 AM UTC
- investigating Oct 13, 2026, 01:06 AM UTC
We are currently investigating this issue.
- identified Oct 13, 2026, 01:07 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 13, 2026, 01:56 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 13, 2026, 04:29 AM UTC
This incident has been resolved.
Minor October 12, 2026 Harness CI Cloud build issues when accessing Maven Central 1h 6m
Started Oct 12, 2026, 03:25 PM UTC· resolved Oct 12, 2026, 04:31 PM UTC
- investigating Oct 12, 2026, 03:25 PM UTC
We are currently experiencing HTTP 429 (rate-limiting) errors when Harness Cloud builds access Maven Central, which may impact build execution. Our team is actively working with Sonatype to resolve the issue as quickly as possible. We will provide further updates as we make progress.
- resolved Oct 12, 2026, 04:31 PM UTC
This incident has been resolved.
Notice October 8, 2026 Intermittent unavailability in the EU1 environment 29m
Started Oct 08, 2026, 10:23 AM UTC· resolved Oct 08, 2026, 10:53 AM UTC
- monitoring Oct 08, 2026, 10:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 08, 2026, 10:53 AM UTC
This incident has been resolved.
Minor October 7, 2026 Intermittent failures in Policy step evaluations on Prod 7 3h
Started Oct 07, 2026, 08:00 AM UTC· resolved Oct 07, 2026, 11:00 AM UTC
- resolved Oct 06, 2026, 08:00 PM UTC
On October 7, 2026, from 08:00 UTC to 11:00 UTC (1:30 PM to 4:30 PM IST), some pipeline executions on the Prod 7 cluster saw intermittent failures in Policy (OPA) step evaluations.
Major October 6, 2026 Prod1: IACM Stages are failing and pipelines are intermittently failing to start. 57m
Started Oct 06, 2026, 09:46 PM UTC· resolved Oct 06, 2026, 10:44 PM UTC
- investigating Oct 06, 2026, 09:46 PM UTC
We are currently investigating this issue.
- investigating Oct 06, 2026, 09:47 PM UTC
We are continuing to investigate this issue.
- identified Oct 06, 2026, 10:03 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 06, 2026, 10:30 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 06, 2026, 10:30 PM UTC
A fix has been implemented and we are monitoring the results. we have confirmation of this fixing the issue.
- resolved Oct 06, 2026, 10:44 PM UTC
This incident has been resolved.
Notice October 6, 2026 Prod2 Pipelines with verify step failing intermittently 2h 40m
Started Oct 06, 2026, 12:54 PM UTC· resolved Oct 06, 2026, 03:35 PM UTC
- monitoring Oct 06, 2026, 12:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 06, 2026, 03:35 PM UTC
This incident has been resolved.
Minor October 6, 2026 Single Customer: IaCM pipeline executions failing intermittently in Prod 1 4h 22m
Started Oct 06, 2026, 11:58 AM UTC· resolved Oct 06, 2026, 04:21 PM UTC
- investigating Oct 06, 2026, 11:58 AM UTC
We are currently investigating this issue.
- investigating Oct 06, 2026, 11:59 AM UTC
We are continuing to investigate this issue.
- identified Oct 06, 2026, 12:24 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 06, 2026, 04:21 PM UTC
This incident has been resolved.
Minor October 5, 2026 Hosted MCP Logins W/ SSO Failing 2h 37m
Started Oct 05, 2026, 10:01 PM UTC· resolved Oct 06, 2026, 12:39 AM UTC
- investigating Oct 05, 2026, 10:01 PM UTC
We are currently investigating this issue.
- identified Oct 05, 2026, 11:50 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 06, 2026, 12:26 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 06, 2026, 12:26 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 06, 2026, 12:39 AM UTC
Verified the fix and resolved SSO issues.
Notice September 29, 2026 SSO login failures for the published Harness Okta application 2d 4h
Started Sep 29, 2026, 08:31 PM UTC· resolved Oct 02, 2026, 12:33 AM UTC
- investigating Sep 29, 2026, 08:31 PM UTC
We are currently investigating this issue.
- identified Sep 29, 2026, 08:31 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 29, 2026, 08:50 PM UTC
We identified an issue that applies only to SP-initiated login through the published Harness Okta application. After a recent update to that application, those login attempts returned an HTTP 400 error when the configured SSO URL was missing from Additional ACS URLs. General SAML 2.0 configurations in Okta are not affected. Immediate Solutions: Use IDP-initiated login. Start the login from the Harness application tile in Okta. Or Add your Harness SSO URL to Additional ACS URLs in the published Harness Okta application.
- identified Sep 29, 2026, 08:57 PM UTC
We identified an issue that applies only to SP-initiated login through the published Harness Okta application. After a recent update to that application, those login attempts returned an HTTP 400 error when the configured SSO URL was missing from Additional ACS URLs. General SAML 2.0 configurations in Okta are not affected. Immediate Solutions: Use IDP-initiated login. Start the login from the Harness application tile in Okta. Or Add your Harness SSO URL to Additional ACS URLs in the published Harness Okta application.
- resolved Oct 02, 2026, 12:33 AM UTC
This incident has been resolved.
Minor September 29, 2026 CI Linux Cloud VM Networking issues - intermittent 3h 15m
Started Sep 29, 2026, 06:45 PM UTC· resolved Sep 29, 2026, 10:01 PM UTC
- investigating Sep 29, 2026, 06:45 PM UTC
We are currently investigating this issue.
- monitoring Sep 29, 2026, 09:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2026, 10:01 PM UTC
This incident has been resolved.
Minor September 29, 2026 Prod2: CV is failing with errors for all customers 4h 8m
Started Sep 29, 2026, 02:41 PM UTC· resolved Sep 29, 2026, 06:49 PM UTC
- investigating Sep 29, 2026, 02:41 PM UTC
We are currently investigating this issue.
- monitoring Sep 29, 2026, 03:54 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 29, 2026, 03:57 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 29, 2026, 06:49 PM UTC
This incident has been resolved.
Minor September 28, 2026 File Store Expression Degraded : Returning Null –
Started Sep 28, 2026, 11:30 AM UTC· resolved Sep 28, 2026, 11:30 AM UTC
- resolved Sep 29, 2026, 01:12 PM UTC
On 28th September 2026, we observed an issue with copying files from the Harness Filestore during the export step, where the files were being copied as null/empty files. As a result, all pipelines using Filestore APIs were blocked for approximately 1.5 hours. The issue was caused due to a Feature Flag rollout in Prod1 and Prod2, which was reverted once the issue was discovered. All the operations are back to normal.
Notice September 23, 2026 Palo Alto Networks Firewall Blocking Harness Connections 1d 20h
Started Sep 23, 2026, 08:17 PM UTC· resolved Sep 25, 2026, 05:10 PM UTC
- investigating Sep 23, 2026, 08:17 PM UTC
We are currently investigating connectivity issues affecting customers whose environments are protected by Palo Alto Networks firewalls. These firewalls are blocking connections to Harness APIs, which may result in: - Failed pipeline executions - Inability to deploy applications - Intermittent timeouts when accessing Harness platform features - Integration failures with third-party tools - Delegate connectivity with Harness platform This issue is not caused by a Harness service outage, but rather by firewall rules on your network side. We are advising customers to make an exception for our DNS endpoints.
- monitoring Sep 24, 2026, 08:43 AM UTC
Mitigation Available: Harness Traffic Blocked by Network Security Policy We have identified an issue where some customers may be unable to access Harness because Harness traffic is being categorized as “AI-Platform” by Palo Alto network security controls and subsequently blocked by the customer's firewall/INET policy. If you are experiencing this issue: Please contact your organization's Network/Firewall/CyberSecurity team and request that the required Harness traffic be allowed through your Palo Alto firewall policy. As a mitigation, customers can allow the “AI-Platform” URL category for the required Harness endpoints, or add the affected Harness domains/FQDNs to their organization's approved/allow list, in accordance with their security policies. After the firewall policy is updated, access to Harness should be restored. Important: The firewall policy is managed by the customer's network/security team. If the Harness endpoint is incorrectly categorized by Palo Alto, customers can also request a URL-category review from Palo Alto Networks.
- resolved Sep 25, 2026, 05:10 PM UTC
After consultation with Palo Alto Networks, we can confirm that on Sept 23rd 2026, app.harness.io was categorized as an AI Platform Service by the Palo Alto Networks Team. Palo Alto Networks sent a notice to customers in August about the reclassification. This change may place AI Platform Service under a different policy than app.harness.io's previous ruleset categorization, Computer and Internet Info. The policy applied is dependent on customer settings. Harness Customers should discuss this categorization and the alerts with their internal network team and Palo Alto Networks.
Minor September 22, 2026 Investigating CI Pipeline Delays 1h 57m
Started Sep 22, 2026, 04:40 PM UTC· resolved Sep 22, 2026, 06:38 PM UTC
- investigating Sep 22, 2026, 04:40 PM UTC
We are currently investigating this issue.
- identified Sep 22, 2026, 05:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 22, 2026, 06:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 22, 2026, 06:38 PM UTC
This incident has been resolved.
Minor September 22, 2026 Dashboard export and download APIs are currently facing issue. 19m
Started Sep 22, 2026, 02:00 PM UTC· resolved Sep 22, 2026, 02:20 PM UTC
- identified Sep 22, 2026, 02:00 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 22, 2026, 02:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 22, 2026, 02:20 PM UTC
This incident has been resolved.
Minor September 21, 2026 Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21) 1h 53m
Started Sep 21, 2026, 04:39 PM UTC· resolved Sep 21, 2026, 06:33 PM UTC
- investigating Sep 21, 2026, 04:39 PM UTC
We are currently investigating this issue.
- identified Sep 21, 2026, 05:12 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 21, 2026, 06:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 21, 2026, 06:33 PM UTC
This incident has been resolved.
Minor September 18, 2026 OPA policy evaluation failures for certain workspaces 24m
Started Sep 18, 2026, 03:43 PM UTC· resolved Sep 18, 2026, 04:08 PM UTC
- identified Sep 18, 2026, 03:43 PM UTC
The issue has been identified and a fix is being implemented.
Minor September 18, 2026 Prod1: Single Customer Issue : OPA evaluations are failing for a specific workspace 14h 27m
Started Sep 18, 2026, 02:30 PM UTC· resolved Sep 19, 2026, 04:57 AM UTC
- investigating Sep 18, 2026, 04:03 PM UTC
We are currently investigating this issue.
- investigating Sep 18, 2026, 04:03 PM UTC
We are continuing to investigate this issue.
- identified Sep 18, 2026, 05:40 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 18, 2026, 07:04 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 19, 2026, 04:57 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 19, 2026, 04:57 AM UTC
This incident has been resolved.
Minor September 17, 2026 Dashboard export and download APIs are currently facing issue. 3d 16h
Started Sep 17, 2026, 05:03 PM UTC· resolved Sep 21, 2026, 09:17 AM UTC
- investigating Sep 21, 2026, 07:26 AM UTC
We are currently investigating this issue.
- monitoring Sep 21, 2026, 08:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 21, 2026, 09:17 AM UTC
This incident has been resolved.
Minor September 17, 2026 DBDevOps Builds Failing intermittently 1d 7h
Started Sep 17, 2026, 02:00 PM UTC· resolved Sep 18, 2026, 09:30 PM UTC
- investigating Sep 17, 2026, 04:57 PM UTC
We are currently investigating this issue.
- investigating Sep 17, 2026, 04:58 PM UTC
We are continuing to investigate this issue.
- identified Sep 17, 2026, 05:13 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 17, 2026, 08:05 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 17, 2026, 08:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 18, 2026, 02:45 PM UTC
This incident has been resolved.