Speakap Outage History
Speakap is up right nowPingoru has recorded 50 incidents for Speakap: 10 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 0 of 744 (0%) |
| September 2026 | 1 | 1 of 720 (0%) |
| October 2026 | 1 | 9 of 554 (2%) |
Incidents, newest first
Critical October 21, 2026 Speakap temporarily unavailable as a security precaution 9h 24m Data Center (EU), Data Center (US)
Started Oct 21, 2026, 10:32 AM UTC· resolved Oct 21, 2026, 07:57 PM UTC
- identified Oct 21, 2026, 10:32 AM UTC
A critical security vulnerability has been disclosed in PHP, a widely used programming language. The PHP team will release a fix today at 16:00 CEST (14:00 UTC). As a precaution, we have decided to take Speakap offline until that fix is available and installed. We have no indication that Speakap or your data has been affected. This is a preventive measure to keep it that way. We expect Speakap to remain offline until after 16:00 CEST, once the fix has been installed. We will post an update here as soon as the platform is available again. We apologize for the inconvenience and thank you for your patience.
- identified Oct 21, 2026, 02:31 PM UTC
A security fix has been released, and we are now installing it on our platform. This takes longer than expected, and we don’t have a reliable time for this yet. We will only bring the platform back online once everything has been checked. Our next update will be around 17:30 CEST, or sooner if the situation changes. Thank you for your patience.
- identified Oct 21, 2026, 03:35 PM UTC
We are making progress. The updated components with the security fix are ready, and we are now preparing to install them across our platform. Once they're installed, we check every system before bringing Speakap back online. We don't have a reliable time yet. Our next update will be around 18:30 CEST, or sooner if the situation changes. Thank you for your patience.
- identified Oct 21, 2026, 04:39 PM UTC
We continue making progress, but we ran into problems with the official packages containing the security fix. We had to take additional steps, which is costing us extra time. Once the updated components are installed and every system has been checked, we will bring Speakap back online. Our next update will be around 19:30 CEST, or sooner if the situation changes. We know this is taking longer than expected, and we are sorry for the continued disruption. Thank you for your patience.
- identified Oct 21, 2026, 05:45 PM UTC
Speakap is back online for customers in our US data center. We have installed the security fix and checked all systems there. We are now installing the fix in our EU data center and will bring Speakap back online there once every system has been checked. We will continue to provide updates on this page. Thank you for your patience.
- monitoring Oct 21, 2026, 06:37 PM UTC
Speakap is now also back online for customers in our EU data center. We have installed the security fix and checked all systems there. Customers in our US data center have been back online since earlier this evening. The security fix is now installed on EU and USA environments. We will keep monitoring the platform closely. We know this took longer than expected, and we are sorry for the disruption it caused today. Thank you for your patience and understanding.
- resolved Oct 21, 2026, 07:57 PM UTC
The security fix is installed on all our systems, and Speakap is fully available again in both our EU and US data centers. Thank you for your patience.
Notice September 23, 2026 Degraded performance for EU 1h 19m Data Center (EU)
Started Sep 23, 2026, 01:54 PM UTC· resolved Sep 23, 2026, 03:14 PM UTC
- investigating Sep 23, 2026, 01:54 PM UTC
We are currently investigating this issue.
- identified Sep 23, 2026, 03:13 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 23, 2026, 03:14 PM UTC
This incident has been resolved.
Notice August 18, 2026 Partial outage for EU environment –
Started Aug 18, 2026, 09:30 AM UTC· resolved Aug 18, 2026, 09:30 AM UTC
- resolved Aug 18, 2026, 09:59 AM UTC
We are currently investigating this issue.
Minor February 11, 2026 Chat connectivity issues 2h 32m Data Center (EU), Data Center (US)
Started Feb 11, 2026, 08:08 AM UTC· resolved Feb 11, 2026, 10:41 AM UTC
- investigating Feb 11, 2026, 08:08 AM UTC
Some users are reporting issues connecting to the chat. The problem is being investigated.
- monitoring Feb 11, 2026, 09:26 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 11, 2026, 10:41 AM UTC
This incident has been resolved.
Critical February 9, 2026 Backend outage 1h 22m Data Center (EU)
Started Feb 09, 2026, 01:42 PM UTC· resolved Feb 09, 2026, 03:04 PM UTC
- identified Feb 09, 2026, 01:42 PM UTC
The EU backend is currently unavailable. We have identified the issue and are working on a solution.
- monitoring Feb 09, 2026, 02:04 PM UTC
The EU backend is back online. We are monitoring the stability.
- resolved Feb 09, 2026, 03:04 PM UTC
This incident has been resolved.
Major February 2, 2026 Issue with chat feature on latest iOS app 17h 1m
Started Feb 02, 2026, 05:33 PM UTC· resolved Feb 03, 2026, 10:34 AM UTC
- identified Feb 02, 2026, 05:33 PM UTC
We are aware of an issue customers are experiencing with the chat functionality in the latest iOS app update. We fully understand the impact this can have on your day-to-day work. Resolving this issue is our highest priority. Our team has identified the root cause and is actively rolling out a fix to all apps. The fix is currently under review and is expected to be deployed within the next 24–48 hours. In the meantime, users can continue to use the web version of Speakap, which is working normally. We’re closely monitoring the situation and will keep you informed as we make progress. We sincerely apologize for the disruption and appreciate your patience and understanding while we work to resolve this as quickly as possible.
- identified Feb 03, 2026, 10:15 AM UTC
A fix for the chat issue in the iOS app is actively being rolled out. A significant portion of customer apps has already been updated. Please make sure you are using version 2026.06.x or higher of the Speakap iOS app. You can manually check for updates in the App Store. If the update is not available for you yet, it means the rollout is still in progress for your app — in that case, we kindly ask for a bit more patience. In the meantime, the web version of Speakap continues to work normally. We’re closely monitoring the rollout and will share another update if needed. We apologize for the disruption this issue has caused.
- resolved Feb 03, 2026, 10:34 AM UTC
A temporary fix has been rolled out on the server side, which retroactively resolves the issue for previous versions of the iOS app. Users are still encouraged to update to the latest version as soon as possible to ensure full stability and compatibility going forward.
Critical December 3, 2025 Outage in EU 3h 5m Data Center (EU)
Started Dec 03, 2025, 06:09 PM UTC· resolved Dec 03, 2025, 09:15 PM UTC
- investigating Dec 03, 2025, 06:09 PM UTC
The platform is intermittently unavailable or slow. We are investigating the issue.
- investigating Dec 03, 2025, 07:09 PM UTC
We are continuing to investigate this issue.
- resolved Dec 03, 2025, 09:15 PM UTC
This incident has been resolved.
Major November 30, 2025 Issue posting messages in USA environment 8m Data Center (US)
Started Nov 30, 2025, 06:58 PM UTC· resolved Nov 30, 2025, 07:07 PM UTC
- investigating Nov 30, 2025, 06:58 PM UTC
We are currently investigating this issue.
- resolved Nov 30, 2025, 07:07 PM UTC
This incident has been resolved.
Minor November 20, 2025 Delay in processing 45m Data Center (EU)
Started Nov 20, 2025, 09:14 AM UTC· resolved Nov 20, 2025, 10:00 AM UTC
- identified Nov 20, 2025, 09:14 AM UTC
We are currently experiencing a delay of several minutes in processing messages. We have identified the cause and working on a fix.
- resolved Nov 20, 2025, 12:18 PM UTC
This incident has been resolved.
Minor September 10, 2025 EU backend slow or unavailable 3h 3m Data Center (EU)
Started Sep 10, 2025, 11:17 AM UTC· resolved Sep 10, 2025, 02:20 PM UTC
- investigating Sep 10, 2025, 11:17 AM UTC
We are currently investigating this issue.
- monitoring Sep 10, 2025, 11:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2025, 02:20 PM UTC
This incident has been resolved.
Notice July 7, 2025 Delay in posting/deleting timeline posts in the EU environment 57m Data Center (EU)
Started Jul 07, 2025, 09:08 AM UTC· resolved Jul 07, 2025, 10:05 AM UTC
- investigating Jul 07, 2025, 09:08 AM UTC
We are currently experiencing delays of approximately one minute in posting and deleting timeline posts within the EU environment. Our team is actively investigating the issue and working to resolve it as quickly as possible.
- identified Jul 07, 2025, 09:28 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 07, 2025, 09:33 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 07, 2025, 10:05 AM UTC
This incident has been resolved.
Minor June 26, 2025 Degraded performance for EU customers 5h 37m Data Center (EU)
Started Jun 26, 2025, 09:21 AM UTC· resolved Jun 26, 2025, 02:58 PM UTC
- investigating Jun 26, 2025, 09:21 AM UTC
We are currently investigating this issue.
- monitoring Jun 26, 2025, 10:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 26, 2025, 02:58 PM UTC
This incident has been resolved.
Major June 20, 2025 Issue with uploading files on EU backend 10m Data Center (EU)
Started Jun 20, 2025, 09:30 AM UTC· resolved Jun 20, 2025, 09:40 AM UTC
- investigating Jun 20, 2025, 09:30 AM UTC
We are currently investigating this issue.
- resolved Jun 20, 2025, 09:40 AM UTC
This incident has been resolved.
Critical June 6, 2025 Issues with EU backend 3h 12m Data Center (EU)
Started Jun 06, 2025, 11:04 AM UTC· resolved Jun 06, 2025, 02:17 PM UTC
- identified Jun 06, 2025, 11:04 AM UTC
We are currently experiencing an issue with our EU backend.
- monitoring Jun 06, 2025, 11:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 06, 2025, 02:17 PM UTC
This incident has been resolved.
Major March 18, 2025 Some timelines not loading properly for EU customers 8h 20m Data Center (EU)
Started Mar 18, 2025, 09:40 AM UTC· resolved Mar 18, 2025, 06:01 PM UTC
- investigating Mar 18, 2025, 09:40 AM UTC
We have identified an issue with the loading of some customer timelines and are working on a fix. We apologize for the inconvenience.
- monitoring Mar 18, 2025, 12:19 PM UTC
We have implemented a fix and are monitoring the results.
- resolved Mar 18, 2025, 06:01 PM UTC
This incident has been resolved.
Critical November 4, 2024 API outage in EU 36m Data Center (EU)
Started Nov 04, 2024, 08:09 AM UTC· resolved Nov 04, 2024, 08:45 AM UTC
- investigating Nov 04, 2024, 08:09 AM UTC
We are currently investigating the issue
- identified Nov 04, 2024, 08:18 AM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 04, 2024, 08:19 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 04, 2024, 08:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 04, 2024, 08:45 AM UTC
This incident has been resolved.