Solidgate experienced a minor incident on September 3, 2026 affecting Card Payments and Solidgate Payment Form and 1 more component, lasting 4h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Card PaymentsSolidgate Payment FormProviders \ Banks \ 3rd party integrations
Update timeline
- monitoring Sep 03, 2026, 03:16 PM UTC
Mastercard network tokens has an issue on their side. We're currently experiencing issues with Mastercard network tokens. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.
- monitoring Sep 03, 2026, 03:27 PM UTC
We are continuing to monitor for any further issues.
- monitoring Sep 03, 2026, 07:31 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 03, 2026, 08:00 PM UTC
We think the impact from the issue is over.