Slack incident
Slack for iOS closing unexpectedly when opening channels
Slack experienced a minor incident on October 9, 2026 affecting Connectivity, lasting 3d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 09, 2026, 03:35 PM UTC
Users may experience iOS closing unexpectedly when opening channels. We're actively looking in to this, and we'll share another update as soon as we have more information. We appreciate your patience in the meantime.
- investigating Oct 09, 2026, 04:20 PM UTC
We've developed a fix for the iOS app issue and are working to validate it before releasing it to customers. We'll share another update as soon as we have more information.
- investigating Oct 09, 2026, 11:58 PM UTC
An updated version of the Slack iOS app that fixes the crash was approved and began rolling out gradually. Customers who download the updated version from the app store can now open channels without the app closing unexpectedly. We'll provide an update once additional information becomes available.
- resolved Oct 12, 2026, 05:03 PM UTC
We've rolled out an updated version of the Slack iOS app to all impacted customers. Channels now open without the app closing unexpectedly. Users who are still experiencing this issue should update the Slack IOS app from the app store Store to resolve it. We apologize for the inconvenience and thank you for your patience.