SELECT experienced a minor incident on October 8, 2026 affecting Metadata Sync & Alerts, lasting 5h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 08, 2026, 10:07 AM UTC
Status: Investigating Some customers' nightly data refresh on October 8 was delayed or did not complete. Dashboards may show data from the previous day. Refreshes are processing again and we are re-running those that failed. We're investigating the cause and will post updates here. Affected components Metadata Sync & Alerts (Partial outage)
- identified Oct 08, 2026, 10:42 AM UTC
Status: Identified Data refreshes that were delayed or didn't complete on October 8 are now being re-processed. Most affected accounts should see up-to-date dashboards within the next few hours. We're continuing to monitor, and will post another update once re-processing is complete. Affected components Metadata Sync & Alerts (Partial outage)
- identified Oct 08, 2026, 01:38 PM UTC
Status: Identified Data refreshes that were delayed or didn't complete on October 8 are now largely complete. The remaining affected accounts should see up-to-date dashboards within the next two hours. We're continuing to monitor, and will post another update once re-processing is complete. Affected components Metadata Sync & Alerts (Partial outage)
- resolved Oct 08, 2026, 03:56 PM UTC
Status: Resolved Today's scheduled data syncs were delayed by several hours. Some syncs failed on their first attempt. All affected syncs have now been re-run successfully, and data is up to date. We're adding safeguards to catch and recover from this kind of delay faster. If your data still looks stale, please check your connection settings or contact support. Affected components Metadata Sync & Alerts (Operational)