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Current status
Sauce Labs is up

No incidents right now.

Sauce Labs is operational right now. Last checked 2m ago; the most recent incident resolved 1d ago.

Real-time Sauce Labs status, recent outages, and incident history: pulled directly from Sauce Labs's official status page at status.saucelabs.com every 5 minutes. Pingoru tracks 61 Sauce Labs services and has captured 35 incidents in the last 90 days (99.72% uptime). Get email, Slack, Discord, or webhook alerts the moment Sauce Labs reports a new incident, free for 3 monitors, no credit card.

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Sauce Labs uptime 99.72% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 44m
    Started Oct 30, 2026, 03:07 PM UTC · Resolved Oct 30, 2026, 03:52 PM UTC
    US-West
    Timeline · 2 updates
    • investigating · Oct 30, 2026, 03:07 PM UTC

      We are experiencing an issue with authentication and slowness in US West data center. The root cause has been identified. Remediation has been applied, and we are actively monitoring the situation.

    • resolved · Oct 30, 2026, 03:52 PM UTC

      Issues with authentication and slowness in US West data center have been resolved. All services are fully operational.

    Latest: Issues with authentication and slowness in US West data center have been resolved. All services are fully operational.

  2. Resolved 1h 38m
    Started Oct 28, 2026, 12:51 PM UTC · Resolved Oct 28, 2026, 02:29 PM UTC
    US-West
    Timeline · 3 updates
    • investigating · Oct 28, 2026, 12:51 PM UTC

      We are currently seeing elevated error rates for iOS and Android real device tests in US-West-1 data center. We are currently investigating.

    • investigating · Oct 28, 2026, 02:00 PM UTC

      The root cause of the elevated error rates for Real Device tests in the US-West-1 data center has been identified. Remediation has been applied, and we are actively monitoring the situation.

    • resolved · Oct 28, 2026, 02:29 PM UTC

      After taking remedial action, Real Device test error rates have returned to normal in the US-West-1 data center. All services are fully operational.

    Latest: After taking remedial action, Real Device test error rates have returned to normal in the US-West-1 data center. All services are fully operational.

  3. Resolved 13h 12m
    Started Oct 13, 2026, 08:58 AM UTC · Resolved Oct 13, 2026, 10:10 PM UTC
    EU-CentralEU-CentralEU-Central
    Timeline · 6 updates
    • investigating · Oct 13, 2026, 08:58 AM UTC

      We are experiencing an issue with the Sauce Labs UI in EU-Central-1 data center. We are investigating.

    • investigating · Oct 13, 2026, 10:04 AM UTC

      We are still experiencing issues with the Sauce Labs UI in the EU-Central-1 data center. We are continuing to investigate.

    • investigating · Oct 13, 2026, 11:38 AM UTC

      We have made progress in narrowing down the cause of the ongoing Sauce Labs UI issues in the EU-Central-1 data center. The investigation is ongoing.

    • investigating · Oct 13, 2026, 01:30 PM UTC

      We are working closely with our third-party providers to resolve the ongoing issue in the EU-Central-1 data center. The investigation is ongoing.

    • investigating · Oct 13, 2026, 03:39 PM UTC

      We are continuing to work with our partners and relevant teams to investigate and resolve the ongoing issue in the EU-Central-1 data center. We will share further updates as more information becomes available.

    • resolved · Oct 13, 2026, 10:10 PM UTC

      The root cause of issue affecting our UI access in the EU-Central-1 is tied to an ongoing incident with one of our third-party infrastructure providers in the data center. While our team is keeping this incident ticket closed on our end, we are actively tracking the provider's ongoing investigation and will monitor performance closely.

    Latest: The root cause of issue affecting our UI access in the EU-Central-1 is tied to an ongoing incident with one of our third-party infrastructure providers in the data center. While ou…

  4. Resolved 35m
    Started Oct 13, 2026, 05:10 AM UTC · Resolved Oct 13, 2026, 05:45 AM UTC
    US-WestUS-WestUS-WestUS-WestUS-WestUS-WestUS-WestUS-WestUS-WestUS-West
    Timeline · 1 update
    • resolved · Oct 13, 2026, 10:09 AM UTC

      On 13 October, between 05:10 UTC and 05:45 UTC, we experienced elevated error rates for VDC, RDC, Sauce Connect, and IPSec services in the US-West-1 data center. The issue has been resolved. All services are now fully operational.

    Latest: On 13 October, between 05:10 UTC and 05:45 UTC, we experienced elevated error rates for VDC, RDC, Sauce Connect, and IPSec services in the US-West-1 data center. The issue has been…

  5. Resolved 2h 1m
    Started Oct 08, 2026, 04:48 PM UTC · Resolved Oct 08, 2026, 06:50 PM UTC
    US-WestEU-CentralUS-East
    Timeline · 4 updates
    • investigating · Oct 08, 2026, 04:48 PM UTC

      We are experiencing a degradation in error ingestion for Error Reporting (Backtrace) using crashpad on Android and Linux across all Data Centers. We are currently investigating.

    • investigating · Oct 08, 2026, 04:52 PM UTC

      We are continuing to investigate this issue.

    • monitoring · Oct 08, 2026, 05:20 PM UTC

      The root cause of error ingestion for Error Reporting (Backtrace) has been identified. Remediation has been applied, and we are actively monitoring the situation.

    • resolved · Oct 08, 2026, 06:50 PM UTC

      After taking remedial action, the error ingestion issue in Error Reporting (Backtrace) has been resolved. All services are fully operational.

    Latest: After taking remedial action, the error ingestion issue in Error Reporting (Backtrace) has been resolved. All services are fully operational.

See the full Sauce Labs outage history

7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Sauce Labs outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 61 components checked every 5 minutes
54incidents recorded
40last 12 months
12last 90 days
4 hourstypical duration, 12 months

The longest incident in the last year, 2026-July-15 Resolved Service Incident - Error Reporting (Backtrace) on July 14, 2026, ran for 24 hours. 52 maintenance windows announced in the same period.

Most affected components, last 12 months

  • US-West9
  • US-West5
  • US-West4
  • US-West4
  • EU-Central3

Latest incidents

  • 2026-October-30 Service Incident October 30, 2026 · 44 minutes · major outage

    We are experiencing an issue with authentication and slowness in US West data center. The root cause has been identified. Remediation has been applied, and we…

  • 2026-October-28 Service Incident October 28, 2026 · 98 minutes · major outage

    We are currently seeing elevated error rates for iOS and Android real device tests in US-West-1 data center. We are currently investigating.

  • 2026-October-13 Service Incident October 13, 2026 · 13 hours · major outage

    We are experiencing an issue with the Sauce Labs UI in EU-Central-1 data center. We are investigating.

Outage history

Past 90 days · 12 incidents View full outage history →