SafeBase Outage History

SafeBase is up right now

Pingoru has recorded 33 incidents for SafeBase: 33 in the last 12 months and 11 in the last 90 days.

Source: status.safebase.io

33incidents recorded
33last 12 months
11last 90 days
42 hourstypical duration
Incidents per month
0510AprMayJunJulAugSepOct3
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct32%
Pingoru began tracking SafeBase in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026387 of 720 (12%)
May 20269427 of 744 (57%)
June 20263124 of 720 (17%)
July 202600 of 744 (0%)
August 20263129 of 744 (17%)
September 2026528 of 720 (4%)
October 20263189 of 591 (32%)

Incidents, newest first

Critical December 11, 2025 SafeBase AI Questionnaire Service (AIQA) Down 9h 4m AIQA

Started Dec 11, 2025, 01:36 PM UTC· resolved Dec 11, 2025, 10:41 PM UTC

  1. investigating Dec 11, 2025, 01:36 PM UTC

    Google Cloud's Vertex AI API is currently experiencing an outage which is directly affecting SafeBase's AIQA, Ask AI, and AI Search features. We will update this incident as we receive more information.

  2. identified Dec 11, 2025, 05:30 PM UTC

    Google has identified the issue and has released the following update: We are experiencing an issue with Vertex AI Search AnswerQuery API & citation functionality in LLM API beginning on Wednesday, 2025-12-10 21:30 PST. Our engineering team has identified a mitigation and are working to deploy the fix to production. The mitigation is expected to complete by Thursday, 2025-12-11 10:00 PST. We will provide more information by Thursday, 2025-12-11 10:30 PST.

  3. monitoring Dec 11, 2025, 06:51 PM UTC

    Google has fixed their incident and our pipelines are working again. We are monitoring to make sure everything is stable.

  4. resolved Dec 11, 2025, 10:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025 Cloudflare Experiencing Issues 56m SafeBase

Started Nov 18, 2025, 02:17 PM UTC· resolved Nov 18, 2025, 03:14 PM UTC

  1. identified Nov 18, 2025, 02:17 PM UTC

    Some customers may experience issues loading app.safebase.io, safebase.com and Public Trust Center pages due to the current Cloudflare outage. We are actively monitoring the situation and will keep you updated.

  2. monitoring Nov 18, 2025, 02:57 PM UTC

    Cloudflare has implemented a fix and we are monitoring for any issues.

  3. resolved Nov 18, 2025, 03:14 PM UTC

    Our upstream provider, Cloudflare, has released a fix that restored the functionality. This is now resolved.

Read the full incident report →

Major October 31, 2025 Partial Outage for AI Answering 46m AIQA

Started Oct 31, 2025, 12:18 AM UTC· resolved Oct 31, 2025, 01:05 AM UTC

  1. investigating Oct 31, 2025, 12:18 AM UTC

    In the last few hours we've noticed increased errors rates from Google's AI infrastructure, which powers AIQA and the Trust Library Answering feature. We are working with Google and they are investigating the issue.

  2. resolved Oct 31, 2025, 01:05 AM UTC

    The incident has been resolved

Read the full incident report →