Resly incident

Email "undefinded" error

Major Resolved View vendor source →

Resly experienced a major incident on October 2, 2026 affecting Email Service, lasting 3d 16h. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 06:44 AM UTC
Resolved
Oct 05, 2026, 11:00 PM UTC
Duration
3d 16h
Detected by Pingoru
Oct 02, 2026, 06:44 AM UTC

Affected components

Email Service

Update timeline

  1. investigating Oct 02, 2026, 06:44 AM UTC

    We’re aware of the “Undefined” error currently appearing when attempting to send emails from Resly. This has been raised with our engineering team and is currently being investigated.

  2. investigating Oct 04, 2026, 11:39 PM UTC

    The issue is now resolved

  3. resolved Oct 05, 2026, 11:00 PM UTC

    This is now resolved