Redis incident

Connectivity issues with endpoint c55

Minor Resolved

Redis experienced a minor incident on April 28, 2026, lasting 6h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 07:11 AM UTC
Resolved
Apr 28, 2026, 01:15 PM UTC
Duration
6h 4m
Detected by Pingoru
Apr 28, 2026, 07:11 AM UTC

Update timeline

  1. monitoring Apr 28, 2026, 07:11 AM UTC

    We are currently investigating connectivity issues to some resources that have the following pattern in their endpoint: c55

  2. monitoring Apr 28, 2026, 09:12 AM UTC

    The issue is identified and we are currently working on the mitigation steps.

  3. monitoring Apr 28, 2026, 12:09 PM UTC

    Update- We have continued to make progress on mitigation. Our team remains engaged and is monitoring closely while work toward full resolution continues.

  4. monitoring Apr 28, 2026, 01:15 PM UTC

    Update - The issue has been fully resolved. Should you encounter any remaining issues, please contact our support team via our support portal . Thank you for your patience.