Qvalent Outage History
Qvalent is up right nowPingoru has recorded 13 incidents for Qvalent: 5 in the last 12 months and 0 in the last 90 days.
Incidents, newest first
Major June 9, 2026 Issues accessing Westpac QuickStream –
Started Jun 09, 2026, 11:13 PM UTC· resolved Jun 09, 2026, 11:13 PM UTC
- resolved Jun 09, 2026, 11:53 PM UTC
Please be advised that at 9:13am on Wednesday June 10, 2026, we experienced an unplanned partial outage of our QuickStream application. This outage prevented login access to QuickStream/QuickPortal. QuickTerminal was also unavailable. Full service was restored at 9:27am.
Critical April 8, 2026 Issues Impacting Access to Several Qvalent Applications –
Started Apr 08, 2026, 12:38 AM UTC· resolved Apr 08, 2026, 12:38 AM UTC
- resolved Apr 10, 2026, 12:09 AM UTC
Please be advised that at 10:38am on Wednesday April 8, 2026, we experienced an unplanned outage of our QuickStream, PayWay, PaymentsPlus and QuickSuper applications. Access to the affected applications was partially restored at 12:04pm, with full service restored by 12:51pm.
Notice December 31, 2025 Delayed Delivery of Bank Statements 15h 1m BankRec
Started Dec 31, 2025, 08:00 PM UTC· resolved Jan 01, 2026, 11:01 AM UTC
- identified Jan 01, 2026, 02:21 AM UTC
Please be advised that we are experiencing some delays in bank statement delivery today. The root cause has been identified and is currently being fixed. All Qvalent applications remain online, however our service levels have been impacted as a result of this upstream issue. Whilst we don't currently have an ETA for bank statements to be delivered, we are expecting that they will be delivered later today. We apologise for any inconvenience caused.
- resolved Jan 01, 2026, 11:01 AM UTC
Please be advised that all bank statements for Thursday, December 31, 2025, have now been delivered. We again apologise for any inconvenience.
Notice December 10, 2025 Downstream Issues Impacting Qvalent Applications 2h 24m PayWay: General, QuickStream: General, PaymentsPlus: NPP Payments, iLink and 14 more
Started Dec 10, 2025, 03:05 AM UTC· resolved Dec 10, 2025, 05:30 AM UTC
- investigating Dec 10, 2025, 03:05 AM UTC
Please be advised that we are experiencing issues with some downstream systems, root cause unknown. While all Qvalent applications remain online, we are experiencing some degradation of service levels as a direct result of this issue.
- resolved Dec 10, 2025, 11:13 AM UTC
The downstream issues have now been resolved and all Qvalent applications are operating at full capacity.
Minor November 5, 2025 QuickWeb Connection Issues –
Started Nov 05, 2025, 11:28 PM UTC· resolved Nov 05, 2025, 11:28 PM UTC
- resolved Nov 07, 2025, 01:25 AM UTC
Please be advised that between 10:28am and 12:41pm on Thursday November 6, 2025, we experienced intermittent connection issues when some customers were attempting to process payments via QuickWeb. The affected applications were restarted at 12:41pm, with full service restored at 12:44pm. QuickWeb was not available at all during this 3-minute window.
Major July 29, 2025 QuickStream TEST Environment Outage 16m Notifications
Started Jul 29, 2025, 11:28 PM UTC· resolved Jul 29, 2025, 11:44 PM UTC
- investigating Jul 29, 2025, 11:28 PM UTC
Please be advised that we are currently aware of issues accessing QuickStream in the TEST (non-Production) environment. The team are currently investigating the cause of the issue and working to bring all affected applications back online. We do not have an ETA at this stage, but please be reminded that our non-Production environment is available on a best-endeavours basis only. We apologise for the inconvenience.
- investigating Jul 29, 2025, 11:44 PM UTC
Access to QuickStream in the TEST (non-Production) environment has been completely restored.
- resolved Jul 29, 2025, 11:44 PM UTC
This incident has been resolved.