ProPay incident

ProPay Database Maintenance 1:00 AM MDT to 5:30 AM MDT

Notice Resolved View vendor source →

ProPay experienced a notice incident on October 5, 2026 affecting Direct Credit Card and ACH Processing and Websites, Mobile, and Card Readers and 1 more component, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 05:37 PM UTC
Resolved
Oct 07, 2026, 01:12 PM UTC
Duration
1d 19h
Detected by Pingoru
Oct 05, 2026, 05:37 PM UTC

Affected components

Direct Credit Card and ACH ProcessingWebsites, Mobile, and Card Readersxfer.propay.com - SFTP Reports

Update timeline

  1. investigating Oct 05, 2026, 05:37 PM UTC

    At 1:00 a.m. (MDT) on Wednesday, October 7th, 2026, the database system will undergo maintenance. Reporting will unfortunately be delayed due to the maintenance. We do not expect the delay to be more than a few hours.

  2. resolved Oct 07, 2026, 01:12 PM UTC

    Maintenance is completed.