Prismic Outage History
Prismic is up right nowPingoru has recorded 27 incidents for Prismic: 24 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 8 | 2 of 720 (0%) |
| May 2026 | 1 | 0 of 744 (0%) |
| June 2026 | 1 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 565 (0%) |
Incidents, newest first
Minor September 14, 2026 Elevated error rate on the API and Editor 8m Content API, Editor
Started Sep 14, 2026, 09:14 AM UTC· resolved Sep 14, 2026, 09:23 AM UTC
- investigating Sep 14, 2026, 09:14 AM UTC
We are currently investigating an issue affecting API and Editor. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience!
- identified Sep 14, 2026, 09:19 AM UTC
We have identified the cause of the issue affecting the API and Editor. Our team is currently implementing a fix, and we expect recovery shortly. We appreciate your patience and will share further updates soon.
- monitoring Sep 14, 2026, 09:19 AM UTC
A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. Thank you for your patience!
- resolved Sep 14, 2026, 09:23 AM UTC
The issue affecting Api and Editor has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 Thank you for your support!
Minor June 29, 2026 Error on new document publication 18m Content API, Editor
Started Jun 29, 2026, 06:52 PM UTC· resolved Jun 29, 2026, 07:11 PM UTC
- investigating Jun 29, 2026, 06:52 PM UTC
We are currently investigating an issue affecting Publication system . Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience!
- monitoring Jun 29, 2026, 07:03 PM UTC
A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. Thank you for your patience!
- resolved Jun 29, 2026, 07:11 PM UTC
The issue affecting publication system has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 Thank you for your support!
Minor May 19, 2026 Elevate errors on Writing Room 13m Editor
Started May 19, 2026, 09:14 AM UTC· resolved May 19, 2026, 09:27 AM UTC
- investigating May 19, 2026, 09:14 AM UTC
We are currently investigating an issue affecting Prismic Writing room. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience!
- monitoring May 19, 2026, 09:26 AM UTC
A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. Thank you for your patience!
- resolved May 19, 2026, 09:27 AM UTC
The issue affecting Prismic Writing Room has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 Thank you for your support!
Minor April 22, 2026 Prismic.io is currently experiencing issues with authentication 10m Authentication
Started Apr 22, 2026, 06:45 PM UTC· resolved Apr 22, 2026, 06:55 PM UTC
- investigating Apr 22, 2026, 06:45 PM UTC
We are currently investigating an issue affecting authentication. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience!
- identified Apr 22, 2026, 06:53 PM UTC
We have identified the cause of the issue affecting authentication. An upstream provider we rely on is currently experiencing downtime, which is impacting our services as well. 🔹 Issue: Users may be unable to sign in or authenticate successfully. 🔹 Impact: Authentication-related actions across the platform are unavailable for some users. We appreciate your patience and will share further updates soon.
- resolved Apr 22, 2026, 06:55 PM UTC
The issue affecting an upstream provider has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 Thank you for your support!
Minor April 13, 2026 Error accessing Prismic 13m Dashboard, Editor
Started Apr 13, 2026, 05:00 PM UTC· resolved Apr 13, 2026, 05:14 PM UTC
- investigating Apr 13, 2026, 05:00 PM UTC
We are currently investigating an issue affecting access to Prismic. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. 🚀 Next Update Expected: As soon as we have more details. Thank you for your patience!
- monitoring Apr 13, 2026, 05:05 PM UTC
A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. Thank you for your patience!
- resolved Apr 13, 2026, 05:14 PM UTC
The issue affecting the dashboard has been fully resolved. All systems are now operational. 🚀 Thank you for your support!
Minor April 7, 2026 Issue with Media Library 14m Editor
Started Apr 07, 2026, 04:26 PM UTC· resolved Apr 07, 2026, 04:41 PM UTC
- investigating Apr 07, 2026, 04:26 PM UTC
We are investigating an issue affecting the Media Library, which currently returns an error screen. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. 🚀 Next Update Expected: As soon as we have more details. Thank you for your patience!
- identified Apr 07, 2026, 04:38 PM UTC
We have identified the cause of the issue affecting media library
- monitoring Apr 07, 2026, 04:38 PM UTC
A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. Thank you for your patience!
- resolved Apr 07, 2026, 04:41 PM UTC
The issue affecting media-library has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 Thank you for your support!
Minor April 3, 2026 New users are encountering issues when creating repositories 1h 1m Editor
Started Apr 03, 2026, 10:47 AM UTC· resolved Apr 03, 2026, 11:49 AM UTC
- investigating Apr 03, 2026, 10:47 AM UTC
We are currently investigating an issue affecting the creation of repositories for newer users. Reports indicate users are getting stuck at the onboarding page. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. 🚀 Next Update Expected: As soon as we have more details. Thank you for your patience!
- identified Apr 03, 2026, 11:38 AM UTC
New users are encountering issues when creating repositories We are aware of an issue affecting billing subscription data for a subset of repositories. Some users may encounter errors when accessing billing information. We have identified the likely cause and are working on a fix. Further updates will follow as our investigation progresses. 🔹 Issue: Some repositories are experiencing errors when loading billing subscription data We appreciate your patience and will share further updates soon.
- monitoring Apr 03, 2026, 11:41 AM UTC
A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. 🚀 Next Update Expected: 15-20 minites Thank you for your patience!
- resolved Apr 03, 2026, 11:49 AM UTC
The issue affecting repository creation has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 Thank you for your support!
Minor February 12, 2026 Unable to sign up 29m
Started Feb 12, 2026, 02:19 PM UTC· resolved Feb 12, 2026, 02:48 PM UTC
- investigating Feb 12, 2026, 02:19 PM UTC
We are currently investigating an issue affecting new sign-ups. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience!
- resolved Feb 12, 2026, 02:48 PM UTC
The issue affecting sign-ups has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 Thank you for your support!
Critical February 10, 2026 Service Disruption –
Started Feb 10, 2026, 10:30 PM UTC· resolved Feb 10, 2026, 10:30 PM UTC
No vendor updates were posted for this incident.
Minor January 7, 2026 [Page Builder] Issue with oEmbed feature 4h 23m
Started Jan 07, 2026, 10:17 AM UTC· resolved Jan 07, 2026, 02:40 PM UTC
No vendor updates were posted for this incident.
Minor November 18, 2025 Real Time Collaboration Unavailable 1h 4m
Started Nov 18, 2025, 12:13 PM UTC· resolved Nov 18, 2025, 01:17 PM UTC
No vendor updates were posted for this incident.
Major November 7, 2025 Authentication via SSO and Github 1h
Started Nov 07, 2025, 01:25 PM UTC· resolved Nov 07, 2025, 02:25 PM UTC
No vendor updates were posted for this incident.
Major October 20, 2025 Increased Errors on Content API 57m
Started Oct 20, 2025, 12:49 PM UTC· resolved Oct 20, 2025, 01:46 PM UTC
No vendor updates were posted for this incident.
Critical October 20, 2025 Webhook Triggers & Integration Fields 2h 21m
Started Oct 20, 2025, 11:26 AM UTC· resolved Oct 20, 2025, 01:47 PM UTC
No vendor updates were posted for this incident.
Critical October 20, 2025 Increased Error Rates and Latencies 2h 31m
Started Oct 20, 2025, 07:30 AM UTC· resolved Oct 20, 2025, 10:02 AM UTC
No vendor updates were posted for this incident.