Posh AI Outage History
Posh AI is up right nowPingoru has recorded 50 incidents for Posh AI: 11 in the last 12 months and 2 in the last 90 days.
Incidents, newest first
Major March 31, 2025 Posh Voice Assistants - some calls not completing 6h 46m Voice Assistants
Started Mar 31, 2025, 04:17 PM UTC· resolved Mar 31, 2025, 11:03 PM UTC
- investigating Mar 31, 2025, 04:17 PM UTC
A small number of Posh Voice Assistants are being adversely affected by an underlying issue with our telephony service provider that is causing calls to fail. We expect another update from our provider within the next hour or sooner if there is a change in status.
- investigating Mar 31, 2025, 04:59 PM UTC
Our telephony service provider has identified the issue and has begun implementing the fix. We are no longer seeing errors for our Voice Assistants. We will continue to monitor until we receive notification that this has been fully resolved. Next update in 1 hour or sooner if the status is updated by our provider.
- monitoring Mar 31, 2025, 05:59 PM UTC
Posh continues to monitor while we wait for our service provider to complete their updates. We have not seen any errors in the last hour and will continue to monitor until the we receive a notice of resolution from our provider.
- monitoring Mar 31, 2025, 07:27 PM UTC
Our service provider has completed their updates, and is currently monitoring. Posh continues to monitor as well. We will provide another update in 2 hours or as soon as more information is available.
- monitoring Mar 31, 2025, 09:27 PM UTC
Posh Voice Assistants continue to operate normally. Our telephony provider continues to monitor for system stability. We will provide another update in 4 hours or as soon as further information becomes available.
- resolved Mar 31, 2025, 11:03 PM UTC
This incident has been resolved.
Notice January 24, 2025 Posh Answers and Knowledge Assistant offline 1h 11m
Started Jan 24, 2025, 10:09 PM UTC· resolved Jan 24, 2025, 11:20 PM UTC
- resolved Jan 24, 2025, 11:34 PM UTC
We discovered an issue with our Knowledge Assistant and Posh Answers products this evening that was causing all searches to fail. This issue started at 5:09pm, was reported at approximately 5:30pm, and resolved at 6:20pm (All times in EST).
Critical January 6, 2025 Posh Answers and Knowledge Assistant are offline 4h 9m Posh Answers, Knowledge Assistants
Started Jan 06, 2025, 02:20 PM UTC· resolved Jan 06, 2025, 06:30 PM UTC
- investigating Jan 06, 2025, 02:20 PM UTC
We are currently investigating and will provide updates every 30 minutes or sooner.
- identified Jan 06, 2025, 02:36 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 06, 2025, 03:06 PM UTC
A fix was implemented and we are monitoring the results.
- monitoring Jan 06, 2025, 04:06 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 06, 2025, 06:30 PM UTC
There have been no additional issues observed since the fix was implemented, this incident is resolved.
Critical December 11, 2024 Posh Answers and Knowledge Assistant are offline 2h 24m
Started Dec 11, 2024, 11:16 PM UTC· resolved Dec 12, 2024, 01:40 AM UTC
- resolved Dec 11, 2024, 11:00 PM UTC
Due to one of our critical frontier AI / LLM model partners having an outage, our Answers and Knowledge Assistant products were unable to respond to questions between 6:16pm and 8:40pm EST on December 11th.
Critical November 20, 2024 Posh Answers and Knowledge Assistant are offline 26m Posh Answers, Knowledge Assistants
Started Nov 20, 2024, 10:57 PM UTC· resolved Nov 20, 2024, 11:23 PM UTC
- investigating Nov 20, 2024, 10:57 PM UTC
We are currently investigating the issue and will provide another update within 30 minutes or sooner if there is a change in status.
- identified Nov 20, 2024, 11:10 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 20, 2024, 11:23 PM UTC
Posh Answers and Knowledge Assistant are fully operational again.