Playbypoint Outage History
Playbypoint is up right nowPingoru has recorded 6 incidents for Playbypoint: 2 in the last 12 months and 0 in the last 90 days.
Incidents, newest first
Major November 18, 2025 Cloudflare outage affecting white-label apps and websites 1h 58m DNS
Started Nov 18, 2025, 01:47 PM UTC· resolved Nov 18, 2025, 03:45 PM UTC
- investigating Nov 18, 2025, 01:47 PM UTC
We recommend accessing the platform via app.playbypoint.com to continue your on-site operations. We are actively monitoring Cloudflare (https://www.cloudflarestatus.com) and awaiting a complete resolution.
- monitoring Nov 18, 2025, 02:46 PM UTC
Cloudflare is rolling out a fix, and services are being restored.
- resolved Nov 18, 2025, 08:59 PM UTC
We had been actively monitoring the issue, and it has been resolved on Cloudflare's side. Our white-label domains are now accessible.
Notice November 4, 2025 November 2025: Playbypoint incident on Platform 1h 45m Platform
Started Nov 04, 2025, 11:05 PM UTC· resolved Nov 05, 2025, 12:50 AM UTC
- investigating Nov 04, 2025, 11:47 PM UTC
We are currently investigating this issue.
- identified Nov 04, 2025, 11:48 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 04, 2025, 11:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 05, 2025, 12:50 AM UTC
This incident has been resolved.
Major October 20, 2025 AWS Outage Impacting Performance 6h 51m Platform, Background Jobs, Infrastructure
Started Oct 20, 2025, 04:37 PM UTC· resolved Oct 20, 2025, 11:29 PM UTC
- investigating Oct 20, 2025, 04:37 PM UTC
We are experiencing a service disruption caused by an AWS outage. Some users may see errors or slow performance. Our team is working with AWS to restore service. No action is required.
- identified Oct 20, 2025, 06:27 PM UTC
We understand that our public cloud provider has identified the cause of the issue. We are starting to see some recovery and is working towards mitigation. We appreciate your patience.
- monitoring Oct 20, 2025, 06:47 PM UTC
We are currently aware of an ongoing incident impacting Playbypoint services due to an outage with our public cloud provider, AWS. We understand the impact this issue is having on your operations and want to assure you that resolving this matter remains our top priority. Our team has already implemented several mitigations to reduce the impact while we continue closely monitoring the health of AWS services. Although there is no definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation.
- monitoring Oct 20, 2025, 11:27 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 20, 2025, 11:29 PM UTC
Amazon Web Services reported that everything is back to normal
Minor January 21, 2025 Traffic spike 11m
Started Jan 21, 2025, 04:56 AM UTC· resolved Jan 21, 2025, 05:07 AM UTC
- resolved Jan 21, 2025, 04:56 AM UTC
We experienced a brief outage of 11 minutes due to an unexpected traffic spike. The issue has been identified and resolved, and all systems are now operating normally. We apologize for any inconvenience caused and appreciate your understanding.