Plan A Outage History
Plan A is up right nowPingoru has recorded 14 incidents for Plan A: 7 in the last 12 months and 0 in the last 90 days.
Incidents, newest first
Minor July 27, 2026 Exports failing 41m App
Started Jul 27, 2026, 09:03 AM UTC· resolved Jul 27, 2026, 09:45 AM UTC
- identified Jul 27, 2026, 09:03 AM UTC
The app is up, but exports are failing intermittently. We're making improvements to restore full service.
- resolved Jul 27, 2026, 09:45 AM UTC
This incident has been resolved.
Major July 6, 2026 Data Provider Connectivity Issue 15m App
Started Jul 06, 2026, 07:18 AM UTC· resolved Jul 06, 2026, 07:34 AM UTC
- identified Jul 06, 2026, 07:18 AM UTC
We have identified a problem with our connection to one of our data tools and are working with the provider on a solution.
- resolved Jul 06, 2026, 07:34 AM UTC
This incident has been resolved.
Major May 11, 2026 Database Capacity Bottleneck 2h 27m App
Started May 11, 2026, 09:00 AM UTC· resolved May 11, 2026, 11:27 AM UTC
- identified May 11, 2026, 09:00 AM UTC
Uploads and deletions are temporarily out of service while we address the underlying cause
- monitoring May 11, 2026, 11:17 AM UTC
We have implemented a fix and are monitoring while the queued files are processed.
- resolved May 11, 2026, 11:27 AM UTC
This incident has been resolved.
Notice January 23, 2026 App unavailable –
Started Jan 23, 2026, 01:30 PM UTC· resolved Jan 23, 2026, 01:30 PM UTC
- resolved Jan 23, 2026, 02:36 PM UTC
App was temporarily unavailable due to DNS
Critical December 5, 2025 DNS Routing Disruption 9m App
Started Dec 05, 2025, 01:30 PM UTC· resolved Dec 05, 2025, 01:40 PM UTC
- identified Dec 05, 2025, 01:30 PM UTC
The Plana.earth domain is temporarily offline. We have identified the issue and are waiting on a third party to remediate.
- resolved Dec 05, 2025, 01:40 PM UTC
This incident has been resolved.
Major December 5, 2025 Third-party service outage 59m App
Started Dec 05, 2025, 09:11 AM UTC· resolved Dec 05, 2025, 10:10 AM UTC
- identified Dec 05, 2025, 09:11 AM UTC
Widespread internet outages are causing Plan A to be unavailable. Please see cloudflarestatus.com for updates.
- identified Dec 05, 2025, 09:16 AM UTC
While the front page is down, the app appears to be functioning.
- resolved Dec 05, 2025, 10:10 AM UTC
This incident has been resolved.
Major November 18, 2025 Affected by Cloudflare Outage 2h 37m App
Started Nov 18, 2025, 12:12 PM UTC· resolved Nov 18, 2025, 02:49 PM UTC
- identified Nov 18, 2025, 12:12 PM UTC
Users of our app may see 500 pages and receive other errors. For status updates, see https://www.cloudflarestatus.com/
- identified Nov 18, 2025, 12:15 PM UTC
We are continuing to monitor Cloudflare's updates
- resolved Nov 18, 2025, 02:49 PM UTC
Cloudflare has resolved the issue. The app should return to normal shortly. You may need to clear your browser cache.
Notice September 3, 2025 File upload temporarily unavailable 24m
Started Sep 03, 2025, 08:30 AM UTC· resolved Sep 03, 2025, 08:54 AM UTC
- resolved Sep 03, 2025, 09:45 AM UTC
During an upgrade, file upload for users may have been inaccessible for 24 minutes. This has been resolved.
Notice June 16, 2025 File upload disruption –
Started Jun 16, 2025, 11:06 AM UTC· resolved Jun 16, 2025, 11:06 AM UTC
- resolved Jun 16, 2025, 11:10 AM UTC
A small number of customers will have seen file uploads and deletions fail. The incident has been resolved.
Minor May 7, 2025 Excel uploads failing 4h
Started May 07, 2025, 07:30 AM UTC· resolved May 07, 2025, 11:30 AM UTC
- resolved May 07, 2025, 12:42 PM UTC
Customers were unable to upload certain Excel files
Notice February 25, 2025 Excel Exports Down –
Started Feb 25, 2025, 09:00 AM UTC· resolved Feb 25, 2025, 09:00 AM UTC
- resolved Mar 10, 2025, 09:00 AM UTC
This incident has been resolved.