Is OPSWAT down?
Last checked just nowNo incidents right now.
OPSWAT is operational right now. Last checked just now; the most recent incident resolved 4d ago.
Real-time OPSWAT status, recent outages, and incident history — pulled directly from OPSWAT's official status page at https://trust.opswat.com every 5 minutes. Pingoru tracks 52 OPSWAT services and has captured 47 incidents in the last 90 days (99.74% uptime). Get email, Slack, Discord, or webhook alerts the moment OPSWAT reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- My OPSWAT Portal
Timeline · 4 updates
- investigating · Sep 03, 2026, 09:53 AM UTC
We are currently experiencing an issue affecting the OPSWAT Support Portal. Customers may be unable to create new support cases or view existing ones. OPSWAT products, licensing, and downloads are not affected. Our team is actively working to restore service. In the meantime, please email [email protected] for assistance, including your product, a brief description of the issue, and your case number if you have one. Response times may be longer than usual while we work through this. We apologize for the inconvenience and appreciate your patience.
- investigating · Sep 03, 2026, 09:58 AM UTC
We are continuing to investigate this issue.
- investigating · Sep 03, 2026, 10:04 AM UTC
We would like to inform you that the recent incident affecting OPSWAT Support Portal has been fully resolved by our engineering team. All features are now functioning normally. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Our team continues to closely monitor the system to ensure stability.
- resolved · Sep 03, 2026, 10:06 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 1 update
- resolved · Aug 24, 2026, 12:33 AM UTC
Archive file processing will currently be limited to a maximum of 1,000 files per archive. This temporary limitation has been implemented to help maintain service stability and consistent processing performance. Archives containing more than 1,000 files will not be fully processed. Our team is actively working to restore normal archive processing capacity. We appreciate your patience and understanding and will provide an update when the limitation has been removed.
Latest: Archive file processing will currently be limited to a maximum of 1,000 files per archive. This temporary limitation has been implemented to help maintain service stability and con…
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- metadefender.opswat.com (Front End)API - MultiscanningAPI - Deep CDRAPI - Dynamic Analysis
Timeline · 3 updates
- investigating · Aug 17, 2026, 02:21 PM UTC
We have received reports indicating that MetaDefender Cloud - US is experiencing issues. Our team is investigating and will provide an update as soon as possible.
- identified · Aug 17, 2026, 03:56 PM UTC
We have identified and have rolled out a fix. We are waiting on the service to recover.
- resolved · Aug 17, 2026, 06:53 PM UTC
We have resolved the underlying issues that were causing extended scan times and scan failures due to infrastructure limitations. Service has been fully restored, and we apologize for any inconvenience caused by this outage.
Latest: We have resolved the underlying issues that were causing extended scan times and scan failures due to infrastructure limitations. Service has been fully restored, and we apologize …
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- US Region
Timeline · 2 updates
- investigating · Aug 17, 2026, 03:52 PM UTC
We have received reports indicating that MetaDefender Cloud Email Security- US is experiencing issues. Our team is investigating and will provide an update as soon as possible.
- resolved · Aug 17, 2026, 06:55 PM UTC
We have resolved the underlying infrastructure issues that were causing delays and failures in cloud email scanning. Email scanning services have been fully restored and are operating normally. We apologize for any inconvenience caused by this outage.
Latest: We have resolved the underlying infrastructure issues that were causing delays and failures in cloud email scanning. Email scanning services have been fully restored and are operat…
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Timeline · 1 update
- resolved · Jul 31, 2026, 01:47 PM UTC
Affected period: July 29, 2026, 06:00 UTC to July 30, 2026, 22:19 UTC Between July 29 at 06:00 UTC and July 30 at 22:19 UTC, MetaDefender Cloud experienced a performance degradation affecting a small percentage of file submissions. Affected submissions remained In Progress longer than expected and were ultimately returned with an Aborted status. All other submissions processed normally. Root cause: a configuration mismatch during the rollout of two new anti-malware engines caused scan-progress tracking to fail for a small number of submissions. Resolution: the affected engines were removed from production scan profiles on July 30, and full recovery was verified at 22:30 UTC. Both engines will remain disabled until a permanent fix is deployed and validated. Their temporary removal does not reduce detection coverage. The permanent fix is being rolled out across all regions and is expected to complete by August 3, 2026. If a submission returned an Aborted status during the affected period, it can be safely resubmitted and will process normally. For help identifying affected submissions, contact OPSWAT Support.
Latest: Affected period: July 29, 2026, 06:00 UTC to July 30, 2026, 22:19 UTC Between July 29 at 06:00 UTC and July 30 at 22:19 UTC, MetaDefender Cloud experienced a performance degradatio…
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See the full OPSWAT outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse OPSWAT outage history →Or sign up free to get alerts when OPSWAT breaks · 10 free monitors · No credit card
- Started Sep 03, 2026, 09:53 AM UTC · Resolved Sep 03, 2026, 10:06 AM UTC · 13m
- Started Aug 24, 2026, 12:33 AM UTC · Resolved Aug 24, 2026, 01:00 AM UTC · 26m
- MetaDefender Cloud - US Outage ResolvedStarted Aug 17, 2026, 02:21 PM UTC · Resolved Aug 17, 2026, 06:53 PM UTC · 4h 31m
- Started Aug 17, 2026, 02:15 PM UTC · Resolved Aug 17, 2026, 06:55 PM UTC · 4h 39m
- Started Jul 31, 2026, 01:47 PM UTC · Resolved Jul 29, 2026, 10:00 AM UTC · —
- Started Jul 06, 2026, 03:36 AM UTC · Resolved Jul 06, 2026, 03:57 AM UTC · 20m