OnlyDomains Outage History

Started Oct 21, 2026, 06:00 AM UTC· resolved Oct 23, 2026, 01:48 AM UTC

1. investigating Oct 21, 2026, 06:00 AM UTC

   We are aware of reports regarding a recently disclosed PHP vulnerability affecting PHP installations globally. As a precautionary measure, OnlyDomains has implemented protective controls across relevant systems while our Infrastructure team continues to assess the situation and monitor vendor guidance. These measures may temporarily impact some functionality; however, they have been implemented to reduce potential security risk. At this time, there is no evidence of any impact to OnlyDomains systems or customer data. Further updates will be provided if there are any material developments.

2. monitoring Oct 22, 2026, 01:35 AM UTC

   Update: All cPanel hosting servers have now been patched against the recently disclosed PHP vulnerability. The temporary mitigation measures previously implemented remain in place while we validate the vendor fixes and restore affected functionality. We are actively working to remove these controls as quickly and safely as possible. Further updates will be provided as restoration activities progress.

3. monitoring Oct 22, 2026, 07:16 AM UTC

   The PHP patch has been applied to all affected cPanel servers and the temporary mitigations have been removed. Services are operating normally at the moment.

4. resolved Oct 23, 2026, 01:48 AM UTC

   This incident has been resolved.

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Started Aug 31, 2026, 09:05 AM UTC· resolved Aug 31, 2026, 10:58 AM UTC

1. identified Aug 31, 2026, 09:05 AM UTC

   We've identified an issue on cpanel-001-syd.hostingww.com that will require unplanned maintenance. We expect the service to be unavailable for up to two hours and apologise for any inconvenience caused.

2. resolved Aug 31, 2026, 10:58 AM UTC

   Maintenance has been completed. All services online.

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Started Jul 31, 2026, 08:00 PM UTC· resolved Aug 02, 2026, 10:00 PM UTC

1. investigating Jul 31, 2026, 08:00 PM UTC

   We are aware of a network issue affecting our sites. We are investigating as a priority.

2. monitoring Jul 31, 2026, 08:38 PM UTC

   A DDoS attack has been blocked, services recovered. We will continue to monitor.

3. resolved Aug 02, 2026, 10:00 PM UTC

   This incident has been resolved.

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Started Jul 08, 2026, 10:25 PM UTC· resolved Jul 08, 2026, 11:05 PM UTC

1. identified Jul 08, 2026, 10:25 PM UTC

   We are currently experiencing a network-wide cPanel/WHM licensing issue affecting all servers. The issue appears to be upstream with cPanel/WebPros directly and we are working with them on a resolution. While web and email services remain fully operational, control panel and webmail logins may be temporarily unavailable. Our engineering team is actively working with WebPros on a fix . We will provide updates shortly

2. resolved Jul 08, 2026, 11:05 PM UTC

   cPanel has rolled out a fix and all services are correctly picking up their licensing again.

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Started May 10, 2026, 06:57 PM UTC· resolved May 11, 2026, 12:00 AM UTC

1. investigating May 10, 2026, 06:57 PM UTC

   Hello, we are currently experiencing a DDoS attack affecting parts of the onlydomains.com infrastructure. Some customers may notice intermittent domain resolution issues. Our team is actively working to mitigate the issue and restore full stability. We will provide further updates as they become available.

2. monitoring May 10, 2026, 10:05 PM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved May 11, 2026, 12:00 AM UTC

   This incident has been resolved.

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Started Mar 25, 2025, 08:00 AM UTC· resolved Mar 25, 2025, 10:00 AM UTC

1. resolved Mar 25, 2025, 04:14 PM UTC

   Our backend platform will be performing a system maintenance on Tuesday March 25, 2025, 08:00 - 10:00 UTC. Affected Services: Domain search, domain registrations, renewals and whois updates will be affected and will have limited availability during the maintenance window. DNS resolution will NOT be affected, domains will continue to resolve. Please excuse any inconvenience this may cause.

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Started Jan 17, 2025, 08:51 AM UTC· resolved Jan 17, 2025, 03:29 PM UTC

1. identified Jan 17, 2025, 08:51 AM UTC

   Payment Issues: Credit Card, Google & Apple Pay Unavailable Our payment system is experiencing unforeseen issues, so Credit Cards, Google, and Apple Pay are currently unavailable. PayPal remains available. We are working with the upstream provider BlueSnap to fix this as soon as possible. We apologise for the inconvenience and request that you retry your order once the issue has been fixed.

2. resolved Jan 17, 2025, 03:29 PM UTC

   This incident has been resolved. If you need help processing an earlier failed transaction, please contact us through the support channels listed here: https://www.onlydomains.com/about-us/contact-us.

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Started Nov 12, 2024, 03:53 AM UTC· resolved Jan 17, 2025, 09:29 AM UTC

1. identified Nov 12, 2024, 03:53 AM UTC

   Due to recent short-notice changes at the .QA registry, .QA domain renewals have been temporarily suspended at the registry level for registrars outside of Qatar. We are actively partnering with a registrar in Qatar to meet the new registry requirements as soon as possible. You can continue managing your domain with us as usual once these changes are in place.

2. resolved Jan 17, 2025, 09:29 AM UTC

   This incident has been resolved.

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