Is Nexi/Nets Payment Services down?

Last checked 2m ago
Current status
Nexi/Nets Payment Services has degraded performance

Active incident: Delayed settlement payouts — Amex transactions via Nets Fin…

Official status page: https://npaystatus.nexigroup.com · Polled every 5 minutes · 10 components tracked

Nexi/Nets Payment Services is reporting degraded performance right now (last checked 2m ago). Services are up but slower or partially failing.

Real-time Nexi/Nets Payment Services status, recent outages, and incident history — pulled directly from Nexi/Nets Payment Services's official status page at https://npaystatus.nexigroup.com every 5 minutes. Pingoru tracks 10 Nexi/Nets Payment Services services and has captured 4 incidents in the last 90 days (99.50% uptime). Get email, Slack, Discord, or webhook alerts the moment Nexi/Nets Payment Services reports a new incident — free for 3 monitors, no credit card.

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Nexi/Nets Payment Services uptime 99.50% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 51m
    Started Oct 07, 2026, 08:25 AM UTC
    Payment Backend
    Timeline · 1 update
    • identified · Oct 07, 2026, 08:25 AM UTC

      We have identified an issue affecting the settlement of American Express (Amex) card transactions processed through our Nets Finland acquirer on October 6th. A settlement file covering transactions from that day was rejected during processing. As a result, payouts for the affected transactions are delayed until the file has been corrected and resubmitted. We are actively working on resubmitting the file. We will provide an update once payouts have been confirmed as processed. *Affected transactions:* Amex card transactions, Nets Finland acquirer, October 6th *Impact:* Delayed settlement payouts; no transactions are lost

    Latest: We have identified an issue affecting the settlement of American Express (Amex) card transactions processed through our Nets Finland acquirer on October 6th. A settlement file cove…

Recent outages & incidents

Past 90 days
  1. Resolved 1h 15m
    Started Sep 29, 2026, 10:40 AM UTC · Resolved Sep 29, 2026, 11:56 AM UTC
    Nets Denmark
    Timeline · 3 updates
    • investigating · Sep 29, 2026, 10:40 AM UTC

      We are seeing elevated error rates on Visa transactions for Danish DKK transactions

    • monitoring · Sep 29, 2026, 11:04 AM UTC

      Issue resolved around 12.45 CEST

    • resolved · Sep 29, 2026, 11:56 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 33m
    Started Sep 28, 2026, 09:18 AM UTC · Resolved Sep 28, 2026, 09:51 AM UTC
    Nets Denmark
    Timeline · 2 updates
    • investigating · Sep 28, 2026, 09:18 AM UTC

      We are seeing elevated error rates on Visa transactions for Danish DKK transactions due to an ongoing issue at the acquirer

    • resolved · Sep 28, 2026, 09:51 AM UTC

      The issue was fixed by the acquirer.

    Latest: The issue was fixed by the acquirer.

  3. Resolved 52m
    Started Sep 22, 2026, 08:45 PM UTC · Resolved Sep 22, 2026, 09:38 PM UTC
    Nets Finland
    Timeline · 4 updates
    • identified · Sep 22, 2026, 08:45 PM UTC

      Authorizations are failing due to an ongoing issue at Nets Finland acquiring. We are tracking the issue.

    • identified · Sep 22, 2026, 08:46 PM UTC

      Updated incident impact estimate

    • monitoring · Sep 22, 2026, 09:30 PM UTC

      The acquirer implemented a fix and traffic is recovering

    • resolved · Sep 22, 2026, 09:38 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Nexi/Nets Payment Services outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Nexi/Nets Payment Services outage history →

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Outage history

Past 90 days · 4 incidents View full outage history →