service outage
Affected: Web PortalGateway ServiceNotification DeliveryWebhook DeliveryRest API
Monnit Outage History
Monnit is up right nowMonnit had 6 outages in the last 2 years totaling 40h 37m of downtime — averaging 0.2 incidents per month.
There were 6 Monnit outages since October 9, 2025 totaling 40h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.
Service Outage
Affected: Web PortalGateway ServiceNotification DeliveryWebhook DeliveryRest APIStaging Test ImplementationWeb StorePartner Order API
Timeline · 5 updates
Service Disruption
Affected: Web PortalGateway ServiceNotification DeliveryWebhook DeliveryRest APIWeb StorePartner Order API
Timeline · 3 updates
- investigating Apr 03, 2026, 04:44 PM UTC
We are investigating a service disruption affecting all production services.
- monitoring Apr 03, 2026, 05:15 PM UTC
We were able to get the secondary database node to take over processing. We’re monitoring that, and still evaluating root cause.
- resolved Apr 03, 2026, 08:01 PM UTC
All services restored
Gateway Service Disruption
Affected: Web PortalGateway ServiceNotification DeliveryWebhook DeliveryRest API
Timeline · 2 updates
- investigating Mar 17, 2026, 06:55 PM UTC
We are investigating an issue in the database synchronization that is causing service disruption.
- resolved Mar 17, 2026, 10:42 PM UTC
DB synchronization error has been remedied by ejecting the unhealthy node. There are still multiple active nodes processing data. The ejected node will be evaluated resolved and added back in later.
Upcoming Network Update – March 17, 2026
Affected: Web PortalGateway ServiceNotification DeliveryWebhook DeliveryRest APIStaging Test ImplementationWeb StorePartner Order API
Timeline · 1 update
Cellular Connection Issues
Affected: Gateway Service