Mambu PremFin Outage History
Mambu PremFin is up right nowPingoru has recorded 2 incidents for Mambu PremFin: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 20 of 744 (3%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 565 (0%) |
Incidents, newest first
Major July 9, 2026 Cloning functionality failures 19h 38m CBE Production (Montreal, Canada)
Started Jul 09, 2026, 01:31 PM UTC· resolved Jul 10, 2026, 09:10 AM UTC
- investigating Jul 09, 2026, 01:31 PM UTC
Following our recent release, we identified an issue causing the cloning functionality to fail. All other core systems and features remain fully operational. To restore full cloning capabilities as quickly as possible, our engineering team will roll back your environment to the latest stable version. To avoid unexpected disruptions, the rollback will be performed during your standard deployment window. No action is required on your part, though cloning will remain unavailable until your specific maintenance window concludes. We will provide an update once the rollback is complete, or if new information becomes available. We sincerely apologize for the inconvenience and appreciate your patience while we work to restore full service.
- resolved Jul 10, 2026, 09:10 AM UTC
We have successfully rolled back the environment to the latest stable version during the scheduled deployment window. The issue impacting cloning has been resolved, and all cloning functionality is now fully operational. We monitor our systems closely following updates to ensure continued stability. If you experience any residual issues or have further questions, please do not hesitate to reach out to our support team. Thank you again for your patience and understanding while we resolved this matter.
Minor March 4, 2026 Sandbox Environment – UI Timeouts and 5xx API Errors 1d 5h CBE Sandbox (Frankfurt, Europe, Azure), CBE Sandbox (UAE, Middle East, Azure)
Started Mar 04, 2026, 07:00 AM UTC· resolved Mar 05, 2026, 12:03 PM UTC
- investigating Mar 05, 2026, 09:49 AM UTC
We are currently investigating an issue affecting Sandbox environments, where users may experience UI timeouts and 5xx API errors. Our engineering teams are actively working to identify the root cause and resolve the issue as quickly as possible. We will provide further updates as soon as more information becomes available.
- resolved Mar 05, 2026, 12:03 PM UTC
An issue were mitigated : 10:20 AM UTC