Mailtrap.io Outage History
Mailtrap.io is up right nowPingoru has recorded 18 incidents for Mailtrap.io: 8 in the last 12 months and 2 in the last 90 days.
Incidents, newest first
Major September 16, 2026 Potential downtime 6m
Started Sep 16, 2026, 09:15 AM UTC· resolved Sep 16, 2026, 09:21 AM UTC
- resolved Sep 16, 2026, 09:21 AM UTC
Pingdom says we are back online.
Major September 16, 2026 Potential downtime 5m
Started Sep 16, 2026, 08:03 AM UTC· resolved Sep 16, 2026, 08:09 AM UTC
- resolved Sep 16, 2026, 08:09 AM UTC
Pingdom says we are back online.
Major August 1, 2026 Sending Services Downtime 1h 36m
Started Aug 01, 2026, 12:27 AM UTC· resolved Aug 01, 2026, 02:04 AM UTC
- resolved Aug 01, 2026, 02:04 AM UTC
Pingdom says we are back online.
Major July 27, 2026 Potential downtime 44s
Started Jul 27, 2026, 08:20 PM UTC· resolved Jul 27, 2026, 08:21 PM UTC
- resolved Jul 27, 2026, 08:21 PM UTC
Pingdom says we are back online.
Major May 28, 2026 Issues with sending bulk emails using 587 port 22m
Started May 28, 2026, 06:23 PM UTC· resolved May 28, 2026, 06:45 PM UTC
- resolved May 28, 2026, 06:45 PM UTC
We've now resolved the incident. Thanks for your patience.
Major April 24, 2026 Potential downtime 40m
Started Apr 24, 2026, 12:14 PM UTC· resolved Apr 24, 2026, 12:55 PM UTC
- resolved Apr 24, 2026, 12:55 PM UTC
Pingdom says we are back online.
Major April 14, 2026 Potential downtime 1m
Started Apr 14, 2026, 12:22 PM UTC· resolved Apr 14, 2026, 12:23 PM UTC
- resolved Apr 14, 2026, 12:23 PM UTC
Pingdom says we are back online.
Major November 18, 2025 Cloudflare issue 2h 57m
Started Nov 18, 2025, 11:37 AM UTC· resolved Nov 18, 2025, 02:34 PM UTC
- resolved Nov 18, 2025, 02:34 PM UTC
Pingdom says we are back online.
Major October 20, 2025 Outage: Support ticketing (Help Scout) 2h 15m
Started Oct 20, 2025, 09:08 AM UTC· resolved Oct 20, 2025, 11:23 AM UTC
- resolved Oct 20, 2025, 11:23 AM UTC
We've now resolved the incident. Thanks for your patience.
Major October 20, 2025 Partially unavailable (AWS outage) 1d 1h
Started Oct 20, 2025, 08:28 AM UTC· resolved Oct 21, 2025, 09:37 AM UTC
- resolved Oct 21, 2025, 09:37 AM UTC
We've now resolved the incident. Thanks for your patience.
Major August 13, 2025 Potential Email API/SMTP issues 1h 1m
Started Aug 13, 2025, 11:09 AM UTC· resolved Aug 13, 2025, 12:11 PM UTC
- resolved Aug 13, 2025, 01:38 PM UTC
Between 11:09 and 12:11 UTC, requests using newly created API tokens or newly added domains could intermittently fail via the Email API and SMTP. Some SMTP health checks on ports 587 and 2525 also failed briefly. Existing senders and ongoing bulk/campaign sends were largely unaffected. A subset of demo and forwarded emails experienced delays. **What happened** A database change shipped without the required indexes, causing slow queries and timeouts in token validation and SMTP health checks. New tokens and domains were most affected. **What we fixed** We added the missing indexes and verified recovery. All health checks are passing and delivery is operating normally.
Major July 2, 2025 Sandboxes authentication issue 1h 10m
Started Jul 02, 2025, 11:50 AM UTC· resolved Jul 02, 2025, 01:00 PM UTC
- resolved Jul 02, 2025, 01:42 PM UTC
Some sandboxes (created 2+ years ago) could have experienced an issue with authentication resulting in "535 5.7.0 The email limit is reached." response, even if the limit was not reached. The issue causing such response has been fixed.
Major June 8, 2025 False-positive block from Spamhaus 23h
Started Jun 08, 2025, 08:35 AM UTC· resolved Jun 09, 2025, 07:35 AM UTC
- resolved Jun 09, 2025, 11:35 AM UTC
Spamhaus provided an update on their side https://spamhausstatus.com/pages/incident/67365d33281978053cb3db43/6846a6ff29968c05d906d38c
Major June 2, 2025 Potential downtime 2m
Started Jun 02, 2025, 07:29 AM UTC· resolved Jun 02, 2025, 07:31 AM UTC
- resolved Jun 02, 2025, 07:31 AM UTC
Pingdom says we are back online.
Major April 16, 2025 Potential downtime 30m
Started Apr 16, 2025, 10:11 AM UTC· resolved Apr 16, 2025, 10:41 AM UTC
- resolved Apr 16, 2025, 10:41 AM UTC
Pingdom says we are back online.
Major April 10, 2025 Potential downtime 57s
Started Apr 10, 2025, 03:49 AM UTC· resolved Apr 10, 2025, 03:50 AM UTC
- resolved Apr 10, 2025, 03:50 AM UTC
Pingdom says we are back online.
Major March 25, 2025 Templates functionality is not working 1d 5h
Started Mar 25, 2025, 12:46 PM UTC· resolved Mar 26, 2025, 06:36 PM UTC
- resolved Mar 26, 2025, 06:36 PM UTC
We've now resolved issue. Thanks for your patience.
Major December 2, 2024 Potential downtime 4m
Started Dec 02, 2024, 10:03 AM UTC· resolved Dec 02, 2024, 10:08 AM UTC
- resolved Dec 02, 2024, 10:08 AM UTC
Pingdom says we are back online.