LiveKit incident

Investigating scaling issue affecting Cloud Agents in EU (Frankfurt)

Minor Resolved View vendor source →

LiveKit experienced a minor incident on October 5, 2026 affecting Europe Central - Cloud Agents, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 01:34 PM UTC
Resolved
Oct 05, 2026, 02:21 PM UTC
Duration
47m
Detected by Pingoru
Oct 05, 2026, 01:34 PM UTC

Affected components

Europe Central - Cloud Agents

Update timeline

  1. investigating Oct 05, 2026, 01:34 PM UTC

    We are investigating potential scaling issues with LiveKit Cloud hosted agents in eu-central resulting in increased join latencies. Existing agents are still functional and can serve sessions normally, but they may be slower to join new sessions. We are actively working on a mitigation to alleviate this issue. We will provide another update as soon as possible.

  2. monitoring Oct 05, 2026, 01:40 PM UTC

    A fix has been implemented and we are monitoring to confirm full recovery.

  3. resolved Oct 05, 2026, 02:21 PM UTC

    This incident has been resolved, and we have confirmed full recovery.