Linode experienced a minor incident on October 9, 2026 affecting Cloud Manager and API, lasting 4d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 09, 2026, 03:43 AM UTC
Our team has identified the issue affecting Cloud Manager logins, where customers may not receive verification codes in some scenarios. We are working quickly to implement a fix and will provide an update as soon as the solution is in place.
- monitoring Oct 09, 2026, 05:23 AM UTC
At this time we have been able to correct the issue affecting the Cloud Manager logins. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to receive verification codes please open a Support ticket, call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to [email protected].
- resolved Oct 13, 2026, 08:03 AM UTC
We haven't observed any additional issues with the Cloud Manager logins, and will now consider this incident resolved. If you continue to experience issues receiving verification codes, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to [email protected] for assistance.