Level experienced a major incident on June 4, 2026 affecting Core App (Level API) and Core App (Agents API) and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Core App (Level API)Core App (Agents API)Queues (Critical Queue)Queues (Default Queue)Queues (Automations Queue)Queues (Search Queue)Queues (Integrations Queue)Core App (Level API)Core App (Agents API)
Update timeline
- investigating Jun 04, 2026, 01:27 PM UTC
Level API and Agents API went down.
- resolved Jun 04, 2026, 01:58 PM UTC
Agents API recovered.