kommunicate Outage History
kommunicate is up right nowPingoru has recorded 14 incidents for kommunicate: 1 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 1 of 720 (0%) |
| October 2026 | 0 | 0 of 557 (0%) |
Incidents, newest first
Major September 22, 2026 Chat loading issue in conversation page 31m
Started Sep 22, 2026, 08:18 AM UTC· resolved Sep 22, 2026, 08:50 AM UTC
- investigating Sep 22, 2026, 08:18 AM UTC
We are facing issue with chat loading in conversation page, we are working on fix
- resolved Sep 22, 2026, 08:50 AM UTC
We've now resolved the incident. Thanks for your patience.
Major October 20, 2025 Agent Dashboard is not loading - AWS Amplify outage 1h 14m
Started Oct 20, 2025, 08:38 AM UTC· resolved Oct 20, 2025, 09:53 AM UTC
- resolved Oct 20, 2025, 09:53 AM UTC
We experienced a temporary outage affecting access to the Kommunicate dashboard due to an AWS service disruption. The issue has now been resolved, and all systems are operational.
Major September 22, 2025 Delay in real-time bot responses 40m
Started Sep 22, 2025, 11:50 AM UTC· resolved Sep 22, 2025, 12:30 PM UTC
- resolved Sep 22, 2025, 12:39 PM UTC
Fix is Implemented.
Major August 25, 2025 Delay in Bot responses 31m
Started Aug 25, 2025, 03:26 PM UTC· resolved Aug 25, 2025, 03:58 PM UTC
- resolved Aug 25, 2025, 03:58 PM UTC
We've now resolved the incident. Thanks for your patience.
Major August 11, 2025 Bot replies missing/delayed 3h 14m
Started Aug 11, 2025, 08:37 AM UTC· resolved Aug 11, 2025, 11:51 AM UTC
- resolved Aug 11, 2025, 11:51 AM UTC
We've now resolved the incident. Thanks for your patience.
Major June 21, 2025 We're currently having issues 1h 10m
Started Jun 21, 2025, 06:13 AM UTC· resolved Jun 21, 2025, 07:24 AM UTC
- resolved Jun 21, 2025, 07:24 AM UTC
We've now resolved the incident. Thanks for your patience.
Major June 18, 2025 File Upload Issue 17m
Started Jun 18, 2025, 01:13 PM UTC· resolved Jun 18, 2025, 01:30 PM UTC
- resolved Jun 18, 2025, 02:14 PM UTC
We experienced an issue where approximately 50% of file uploads failed to process correctly. This resulted in some users being unable to upload files during the affected period.
Major April 21, 2025 Bot Services Are Down 1h 43m
Started Apr 21, 2025, 07:33 PM UTC· resolved Apr 21, 2025, 09:17 PM UTC
- resolved Apr 21, 2025, 09:17 PM UTC
The issue affecting our bot services has been successfully resolved. All systems are now operating normally.
Major April 10, 2025 Message creation service deployment for permanent fix. 11m
Started Apr 10, 2025, 06:18 AM UTC· resolved Apr 10, 2025, 06:29 AM UTC
- resolved Apr 10, 2025, 06:53 AM UTC
We have deployed the permanent fix for the message sending failure reported earlier today.
Major April 9, 2025 Error in the group creation and message sending 4h 11m
Started Apr 09, 2025, 07:05 PM UTC· resolved Apr 09, 2025, 11:16 PM UTC
- resolved Apr 09, 2025, 11:16 PM UTC
We've now resolved the incident. Thanks for your patience.
Major February 26, 2025 Degraded Performance: GenAI Services 13h 24m
Started Feb 26, 2025, 02:36 PM UTC· resolved Feb 27, 2025, 04:00 AM UTC
- resolved Feb 27, 2025, 04:00 AM UTC
We've now resolved the incident. Thanks for your patience.
Major February 13, 2025 Chat services down 30m
Started Feb 13, 2025, 04:10 PM UTC· resolved Feb 13, 2025, 04:40 PM UTC
- resolved Feb 13, 2025, 05:01 PM UTC
We had an unexpected configuration issue with the Chat APIs services impacted between 21:40 PM (IST) and 22:10 PM (IST) The issue has been identified and corrected. We apologize for any inconvenience this may cause and sincerely appreciate your patience and understanding. For any assistance, please feel free to contact our support team at [email protected]
Major November 25, 2024 partial outage 36m
Started Nov 25, 2024, 10:44 AM UTC· resolved Nov 25, 2024, 11:20 AM UTC
- resolved Nov 25, 2024, 12:46 PM UTC
Dashboard Agent login not working for few accounts. Issue has been resolved.